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All reviewsfront deskroom was cleandairy queenwafflesgift shopfree breakfastwould stay here againbar and grillgas stationsausagecoffee potbiscuitsvalue for the moneyan older propertygreat stayblow dryeron premises
Friendly staff at registration office. Room was okay for a few hours stop over on way to Florida. The restaurant is connected so you just have to walk less than a minute to get there. We had great dinner . It is a bar setting...More
I like the location and the way it's not directly on the highway but blocked by a few businesses, so it was quiet. I came out of the office tasting cigarette smoke so I was a little concerned with our room smelling, but it was...More
Response from richard m, Owner at Quality Inn New RiverResponded 5 December 2016
Thanks for staying with us. We appreciate your business. It sounds like we didn't do our job. Room cleanliness and convenience is job one. We have to do better and pay more attention to detail. I apologize and promise that we have already taken your...More
Rooms and grounds were neat and clean. Location makes for an easy off and on. Danial and Denise are great- efficient and friendly. The On site grill served food that was delicious and service was awesome! I would definitely recommend this hotel.
Thank Patricia T
Response from richard m, Owner at Quality Inn New RiverResponded 4 November 2016
Thanks for staying with us. We appreciate your kind words. Glad you enjoyed the bar and grill as well. Hope to see you soon !
Very close to the New River Gorge Bridge. Walking distance to restaurant, and other services. Older motel, updated bathrooms, but general tired looking. Room was clean, but the last guest left an old T shirt on the floor, which housekeeping missed. Lower floor is non-smoking,...More
Thank Jan A
Response from richard m, Owner at Quality Inn New RiverResponded 24 October 2016
Thanks for staying with us. We will address the housekeeping issue. Not excusable.
We are in the beginning stages of a complete renovation with new room furnishings painting bath fixtures the works ! That should help a lot. Thanks for noticing our efforts to please...More
This was a wonderful stay for the price. The bed was so very comfortable. The continental breakfast was delicious. The manager, Diane, was very kind and helpful. I would definitely recommend staying and, given the opportunity, so will I!
Response from richard m, Owner at Quality Inn New RiverResponded 18 October 2016
Thanks for staying with us ! We appreciate your comments . we begin renovations shortly hope to see you soon !