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Red Roof Inn Charleston West - Hurricane

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Traveller (18)
Room & Suite (29)
Overview
  • Excellent33%
  • Very good32%
  • Average16%
  • Poor10%
  • Terrible9%
Travellers talk about
“red roof”(18 reviews)
“room was clean”(11 reviews)
“coffee maker”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Dry Cleaning
2 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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11 - 15 of 98 reviews
Reviewed 24 June 2017 via mobile

Kristy is part is the very friendly helpful staff. Clean rooms for a reasonable price. You could pay more easily but why. You get eats, drinks, shopping and kiddie things to do all within short walking distance.More

Thank rickufp
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 26 June 2017

Thank you for your review. I'm glad you enjoy staying with us. It is always good to hear from our regular guests. I appreciate you mentioning what is around us as well. I think you would agree that we provide a clean, comfortable room at...More

Reviewed 7 June 2017

We arrived late in the evening and got checked in quickly. We mentioned we were attending a horse show and the clerk gave us a better discount which was great. We had gotten caught in the rain and were wet so we just wanted to...More

Thank lssdl68
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 8 June 2017

Thank you for your review. I'm sorry that your bathroom was not cleaned properly. I will address this with my staff to make sure this doesn't happen again. We do pride ourselves on clean, comfortable rooms at a fair price, but we obviously fell short...More

Reviewed 5 April 2017 via mobile

Cheap room, however when my husband and I tried to get in the first room they assigned us to the door wouldn't open. Something was wrong with the key swipe. The next room they gave us looked like it hadn't been dusted in at least...More

Thank darkraven2022
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 6 April 2017

Thank you for your review. I'm sorry you didn't have a good experience with us. I certainly can understand how frustrating these things can be when you are travelling. i will look into these issues today and make sure they are resolved. We do take...More

Reviewed 15 March 2017

We arrived for late check-in after 11pm, I had called ahead to notify and was told no problem. When I arrived there was nobody visible behind the lobby desk. I was tired after driving 12 hours that day, so I was hoping for a smooth...More

Thank Matthew H
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 15 March 2017

Thank you for your review. I'm sorry you didn't have a good experience at check in. I will definitely address that issue as well as the others you mentioned. We appreciate feedback to help us get better. I do believe that we offer a clean,...More

Reviewed 12 December 2016 via mobile

For its class category, giving this hotel 4 stars. It's one of the remodeled ones. It was clean, quiet, and I felt safe. I stayed 2 different (but not consecutive nights). The front desk clerk remembered me that I was coming back and was worrying...More

Thank Charli S
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 14 December 2016

Thank you for your review. I'm glad you enjoyed your stay with us. I think you would agree that we provide a clean, comfortable room at a fair price with friendly service. No frills or mints, just a good value. I hope to see you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Details
Price range
US$76 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (18)
Room & Suite (29)
Questions & Answers
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Claudia81577
23 December 2016|
AnswerShow all 2 answers
Response from Materialgrl | Reviewed this property |
DO NOT STAY AT THE CHARLESTON LOCATION! If you must stay at any red roof stay at this one ONLY. The Kanawha city location is also near motel 6 and kink nights inn (again exterior entrances) and the days inn across is also... More
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Room Tips
"Has two floors with back side facing a pleasant view, nice to walk pets. Front is also quiet and easy to..."
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"King bed,front side of building"
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"the superior king is the best room"
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"prefer a bottom floor if possible, as the steps leading up are actually rough cut wood that has worn down."
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