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Holiday Inn Martinsburg

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Holiday Inn Martinsburg
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed 10 September 2016 via mobile

Nice property, clean, safe but, a bit dated in some aspects of carpet and furnishings. Still, was one of the more cost effective options in this area. Staff were very helpful and polite. Indoor pool was clean and refreshing. And coffee, dining room and bar offered good and convenient service in the midst of many other good resturants all within...

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Helpful?
Thank MarineMammalRescue
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for staying with us, MarineMammalRescue! We appreciate your feedback and are thrilled that you enjoyed the pool and restaurant among other aspects of your stay. We hope to see you again.

Washington DC, District of Columbia
Reviewed 4 September 2016 via mobile

The 2-room suite was comfortable and roomy enough to accommodate me, my husband, and my senior mother. The bed and linens were excellent and the hotel was so quiet that it felt as if we were the only ones there. Great for sleeping! Hotel amenities were excellent! Customer service was superb. Front desk staff accommodate early checkin and late checkout....

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Helpful?
Thank Zoom1969
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

That's so wonderful to hear! We are thrilled that you experienced a great night's sleep in your room and were able to enjoy the hotel amenities. Thank you for your lovely compliments of our hotel and staff. We hope to see you again.

Reviewed 12 August 2016 via mobile

I wasn't a big fan of my stay. However, my review score is based on the value of the stay. The motel was clean and the staff were courteous. I ate at the bar and had sliders which were mediocre at best. However, the cost was inexpensive and I was ordering shortly before the kitchen closed so I can accept...

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Helpful?
Thank Global-Bivouac
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for your feedback. We appreciate you staying with us and taking the time to share your experience.

Reviewed 6 August 2016 via mobile

Internet not working, no blankets for my wife as she gets cold. Ample parking, room was clean and we left to early to make suggestions on breakfast. This hotel is large and probably caters to large groups. We looked in on the restaurant for dinner but walked to a nearby restraint to eat.

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Helpful?
1Thank Jon V
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Jon V, Thank you for staying with us! We appreciate your feedback and hope to see you again the next time you're in Martinsburg.

Chesapeake, Virginia
Reviewed 29 July 2016

We arrived 07/28/16.....our room number was 504. Our bathroom door lock was not functioning......and the shower didn't work. Having been married for almost 40 years means that you know a thing or two....like if your wife is not in bed.....she is in the bathroom.......so that is a non-issue. The shower thing.....that's another issue....I like showers......but the people at the front...

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Helpful?
Thank Ken C
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Ken C, Thank you for sharing your feedback! It is so nice to hear that you enjoyed your trip to Martinsburg and had a pleasant experience with our staff. We apologize about the shower, but appreciate your flexibility and understanding. We're glad you were able to make some great memories here, and we hope to see you again sometime.

Reviewed 29 July 2016 via mobile

My husband and I needed a place to stay while exploring the Antietam National Battlefield and Harper's Ferry. The Holiday Inn in Martinsburg WV fit the bill with a reasonable price, great room, indoor pool, and nicely equipped workout room. There is also a tasty Kobe restaurant within walking distance of the hotel.

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Helpful?
Thank Twinkler1004
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for your stay at Holiday Inn Martinsburg! We are happy to hear that you were able to enjoy your time visiting some of the historical sights in the area. It is great to know that you had an excellent experience in our hotel and were able to enjoy all aspects of your stay. We hope to see you...

Reviewed 27 July 2016

This is the 3rd time I've stayed here in the past 3 years. Each time I've been met with professionalism and a clean comfortable room. This time the electronic lock had a malfunction, where new key cards (and master key cards) stopped working. The Manager came back out - after business hours, got me back in the room, and reprogrammed...

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Thank majorb98
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for your loyalty to Holiday Inn Martinsburg. We look forward to your next visit and are so happy to hear that your most recent stay was a comfortable one.

Reviewed 26 July 2016

i stayed at the Holiday Inn while traveling. I almost booked a cheaper hotel as I was just passing through, but was glad I ended up at the holiday Inn. The room was clean and comfortable. Perfect for a weary traveller. Quiet too.

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Thank Anne R
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Anne R, Thank you for choosing Holiday Inn Martinsburg during your travels. We are glad you stayed with us and had a comfortable, pleasant experience.

Syracuse, New York
Reviewed 21 July 2016

Overall very good experience. Room was comfortable and clean. No free breakfast, but well appointed buffet and worth the price. Will use this hotel again on our next trip to Martinsburg, West Virginia.

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Helpful?
Thank Bill M
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Bill M, Thank you for choosing Holiday Inn during your business travels to Martinsburg. We are thrilled to hear of your positive experience with us. Thank you for sharing, and we'll see you next time!

San Francisco, California
Reviewed 13 July 2016

My husband and I were attending a family wedding and we, along with other family members, stayed at the Holiday Inn. Our four night stay was very convenient in Martinsburg. We stayed in a 1 bedroom room with separate bedroom and adjacent living room (sofabed). Our 3 and 5 year old need as much space as they can get so...

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Helpful?
Thank Krista.Suzanne
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Krista, Thank you for choosing Holiday Inn Martinsburg for accommodations during your family's wedding. We are happy to hear that your stay was convenient and comfortable and that you were able to enjoy our restaurant and pool. Thank you for staying with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Martinsburg! This hotel is conveniently located off I-81 exit 13 in Martinsburg, WV. All 120 guest rooms including 10 two-room suites and 4 whirlpool suites are beautifully decorated with many amenities for the comfort of our guests. Each room offers free high-speed Internet and its own refrigerator and microwave. Our location is perfect for leisure and business travelers alike with its close proximity to the IRS Center, VA Hospital, Charles Town Races and Slots and Harper's Ferry NHP.Heatherfield's, our in-house restaurant, serves breakfast and dinner 7 days a week. An elaborate brunch buffet is offered every Sunday while a daily luncheon buffet is available Monday through Friday. Dine-in where Kids Eat Free in a casual family atmosphere or order from our room service menu. Enjoy a relaxing drink at our lounge which is open Monday - Saturday.The Holiday Inn Martinsburg offers a guest business center equipped with a PC desktop and printer. Fax and photocopy services are offered at the front desk. Maintain your exercise routine in our 24 hour fitness center or just relax by our heated indoor pool.Consider us for your next convention or social affair in our 3,872 sq. ft. ballroom or inquire about one of our many smaller private meeting and board rooms.We are a pet friendly hotel. ... more   less 

Additional Information about Holiday Inn Martinsburg

Address: 301 Foxcroft Ave., Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $152 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Martinsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Martinsburg Hotel Martinsburg
Martinsburg Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Martinsburg staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are almost the same.”
 of 5 bubbles saestru, 31 Jan 2017 | Read review
“Breakfast is not free”
 of 5 bubbles Lamalooper, 29 Nov 2016 | Read review
“Check upcoming events before booking!”
 of 5 bubbles Birchie1, 21 Oct 2016 | Read review
“If you bring a pet you will be on the bottom floor”
 of 5 bubbles alisac331, 17 Oct 2016 | Read review
“Restaurant has great food with no room service charge. Breakfast buffet for 7 bucks is fantastic..”
 of 5 bubbles CHUCKIEJR, 26 Sep 2016 | Read review
5 of 5