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    Holiday Inn Martinsburg

    301 Foxcroft Ave., Martinsburg, WV 25401
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$42
    US$154
    US$112
    US$154
    US$112
    US$154
    US$112
    Traveller (5)
    Room & Suite (20)
    Dining (6)
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    399 reviews
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    Overview

    • Excellent36%
    • Very good35%
    • Average18%
    • Poor7%
    • Terrible2%
    13 Nov 2016
    “Nice for a getaway”
    18 Oct 2016
    “Clean, pet friendly”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Holiday Inn Martinsburg
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    Hampton Inn Martinsburg
    399 reviews
    #1 of 14 hotels in Martinsburg
     
    Fairfield Inn & Suites Martinsburg
    19 reviews
    #6 of 14 hotels in Martinsburg
     
    Comfort Inn Aikens Center
    157 reviews
    #3 of 14 hotels in Martinsburg
     
    Hilton Garden Inn Martinsburg
    53 reviews
    #2 of 14 hotels in Martinsburg
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (208)
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    61 - 65 of 208 reviews

    Reviewed 24 July 2015

    First, we pre-paid (big mistake), but when we arrived, we were told that there was no reservation. After we got out the laptop dug out and found all of the paperwork, they begrudgingly gave us a room. It was DISGUSTING. Dust was the least of...More

    3  Thank green_saphire
    Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg

    @green_saphire: We apologize that you had such a poor experience at our property. Assuming that you have stayed in one of our locations before, you know that we strive to provide our guests with exceptional customer service and comfortable, clean surroundings. I am not sure...More

    Reviewed 22 July 2015 via mobile

    Checked in on Sunday for a few days for work. Check in was smooth and painless. Room was on 4th floor right by the elevator. The king bed was awesomely comfortable and the room was clean and cozy. The on site restaurant/lounge food was very...More

    Thank Neal_Hartman
    Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg

    Thank you, Neal_Hartman, for choosing Holiday Inn and for taking the time to give your feedback. We are so thrilled that we could provide you with a clean and cozy stay while here on business. It is so important to us that our business travelers...More

    Reviewed 16 July 2015

    Our room was okay but the carpets were not clean. There was dust and a coffee stirrer under the desk. The Internet was not usable. It was slow and most of the time unresponsive. We were leaving at 7 AM and the clerk was surely...More

    2  Thank Joe T
    Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg

    Hi Joe T, Thank you for your valuable feedback. I apologize that your experience with us was less than ideal. Our IT team is currently working hard to fix the internet issue, and your staff concerns have been addressed as well. Again, we appreciate your...More

    Reviewed 3 July 2015

    We stayed there only one night - against my husband's better judgement (He is a road-warrior for work so traveling is his second name). We were in the area for a family reunion so I thought it wouldn't be that bad and there are only...More

    1  Thank LisamVA
    Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg

    I am sorry to hear that you had such a distasteful experience with our hotel and staff. Your candid feedback is much appreciated as it helps us see where improvements need to be made. I would, however, love to speak with you more about your...More

    Reviewed 29 June 2015

    We stayed here from Thurs-Sun with our three children. The hotel was very accommodating, making sure we had adjoining rooms. Everything about it is very, VERY clean. We were really impressed. The staff was friendly and helpful and our children enjoyed the indoor pool, which...More

    1  Thank Erin G
    Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg

    Hi Erin G, Thank you for choosing Holiday Inn Martinsburg while in town for a wedding. We are glad you and your family had an enjoyable time with us and were able to take advantage of some of the hotel's amenities, including our indoor pool....More

    Hampton Inn Martinsburg
    399 reviews
    #1 of 14 hotels in Martinsburg
     
    Fairfield Inn & Suites Martinsburg
    19 reviews
    #6 of 14 hotels in Martinsburg
     
    Comfort Inn Aikens Center
    157 reviews
    #3 of 14 hotels in Martinsburg
     
    Hilton Garden Inn Martinsburg
    53 reviews
    #2 of 14 hotels in Martinsburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$122 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (5)
    Room & Suite (20)
    Dining (6)
    Pool & Beach (3)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    John80c
    What kind of evening meals are available
    27 January 2016|
    Answer Show all 5 answers
    Response from pakharmony | Reviewed this property |
    There are many places to eat of all types. I personally eat at the restaurant at the hotel. I just don't want to get back in the car. The menu has variety and you can get a drink from the bar.
    0
    Votes
    Diane L
    Is there a free breakfast? I read a review that one is available by booking somehow via the internet
    14 May 2015|
    Answer Show all 6 answers
    Response from Cyndi W | Reviewed this property |
    No, it doesn't. But it DOES have a reasonably priced breakfast bar with everything on it. PLUS - the hotel itself has discounts for military and Federal employees. And it's the only one with a restaurant around here or... More
    1
    Vote
    HikingTom
    your questions are probably answered by a trip to their website, or email them or call. Most commercial hotels will 'hold' a credit card during your stay, and will certainly allow you to pay at check out with cash and release the hold on the cc
    24 November 2014|
    Answer
    Response from HolidayInnMRBWV | Property representative |
    @HikingTom: Thank you for stepping in there. You are correct that the Holiday Inn Martinsburg, WV accepts Visa/Mastercard/Discover/American Express credit/debit cards. Guests can pay cash at check-in for the full amount... More
    0
    Votes
    Room Tips
    "I think all rooms are almost the same."
    Read review
    "Breakfast is not free"
    Read review
    "Check upcoming events before booking!"
    Read review
    "If you bring a pet you will be on the bottom floor"
    Read review