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Holiday Inn Martinsburg

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Traveller (7)
Room & Suite (34)
Dining (13)
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Overview
  • Excellent38%
  • Very good35%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
“indoor pool”(9 reviews)
“small dog”(3 reviews)
“nice hotel”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Martinsburg
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Reviews (225)
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Traveller rating
81
79
41
17
6
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LanguageEnglish
81
79
41
17
6
Show reviews that mention
All reviewsindoor poolsmall dognice hotelbusiness tripin house restaurantoff the highwaythe past yearsroom was spaciousenjoyable stayhousekeeping staffample parkingeasy accesswest virginiaparking lotpetbrandondogs
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61 - 65 of 224 reviews
Reviewed 16 October 2015 via mobile

We arrived at what looked like a spiffy hotel and were given a dark freezing suite on the ground floor close to the highway. A burnt out light bulb and a noisy mechanical room behind a locked louvre door in one corner sent us back...More

1  Thank Celia L
Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn MartinsburgResponded 16 October 2015

Hi Celia L, Thank you for staying with us and providing your feedback. We are happy to hear that you were able to take advantage of the hotel amenities. We hope to have the opportunity to serve you again and exceed your expectations. Warm Regards,...More

Reviewed 13 October 2015

Hotel is just off the freeway, which is convenient but a little noisy if you're outside. Inside, the thick walls and windows keep things quiet. The front desk staff was friendly and fast when I needed their help to resolve a minor room problem. The...More

Thank Jonthomp
Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn MartinsburgResponded 14 October 2015

Thank you, Jonthomp! We are happy to hear that you found our location convenient and our property suitable for your needs. Thank you for choosing Holiday Inn Martinsburg. Warm Regards, Valinda GSM

Reviewed 11 October 2015

Clean and staff all very helpful and friendly. I work for a company that we have our holiday party in one of the banquet rooms almost every year, the staff is so patient with a bunch of rowdy people. Hotel was nice enough to give...More

Thank mnkygirl84
Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn MartinsburgResponded 12 October 2015

@mnkygirl84, Thank you for staying at Holiday Inn Martinsburg! We are happy to hear that you enjoyed your experience with us. We also appreciate you choosing our hotel as the location for your holiday party every year. We look forward to seeing you again this...More

Reviewed 29 September 2015

The hotel itself was nice looking, clean and friendly staff. The room was comfortable and clean. The only thing that did not work was the wall safe, which I did not need, but tried out to see how it worked. I am sure it would...More

Thank TravelerMJM
Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn MartinsburgResponded 1 October 2015

@TravelerMJM, Thank you for choosing Holiday Inn during your visit to Martinsburg, WV. We are happy to hear that you enjoyed your two-night stay and welcome you to come back and stay with us again anytime. Thank you for your feedback. We hope to see...More

Reviewed 26 September 2015 via mobile

Room was clean. Hallways looked dirty. Pool was nice but very humid in room. Staff for conference was very nice and conference rooms were large and were able to meet our groups needs. Liked the restaurants close by. Kobe steakhouse is right across street and...More

Thank Amanda T
Response from HolidayInnMRBWV, Guest Relations Manager at Holiday Inn MartinsburgResponded 28 September 2015

Hi Amanda T, Thank you for staying at Holiday Inn Martinsburg during your conference. We are glad to hear that our staff and meeting space were suitable to your needs and that you found our location convenient. We hope to have the opportunity to accommodate...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$121 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (34)
Dining (13)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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John80c
27 January 2016|
AnswerShow all 5 answers
Response from pakharmony | Reviewed this property |
There are many places to eat of all types. I personally eat at the restaurant at the hotel. I just don't want to get back in the car. The menu has variety and you can get a drink from the bar.
0
Votes
Diane L
14 May 2015|
AnswerShow all 6 answers
Response from Cyndi W | Reviewed this property |
No, it doesn't. But it DOES have a reasonably priced breakfast bar with everything on it. PLUS - the hotel itself has discounts for military and Federal employees. And it's the only one with a restaurant around here or... More
1
Vote
HikingTom
24 November 2014|
Answer
Response from HolidayInnMRBWV | Property representative |
@HikingTom: Thank you for stepping in there. You are correct that the Holiday Inn Martinsburg, WV accepts Visa/Mastercard/Discover/American Express credit/debit cards. Guests can pay cash at check-in for the full amount... More
0
Votes
Room Tips
"If you get a room on the upper sides you won't hear any noise."
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"I think all rooms are almost the same."
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"Breakfast is not free"
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"Check upcoming events before booking!"
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