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Hampton Inn Martinsburg

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Hampton Inn Martinsburg
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365 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Woodbridge, Virginia
Reviewed 1 week ago

between the room being dusty, the construction going on and waking us up, the lift for the construction crew being right by the front door and the room mix up, I was not impressed with this stay. I would give them another chance, but if they failed this time I would not come back.

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Helpful?
1Thank 503florencec
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear 503florencec, Thank you for taking the time to tell us about your stay. We are truly sorry for the problems you encountered with renovations and during check-in. I can assure you that we are working very closely with our staff and renovation crew members to get these issues resolved and keep them from happening to other guests. We do...

Reviewed 20 October 2016

I have stayed at this location many times & I'm looking forward to the new & improved rooms coming in Jan 2017. I also hope they consider improving the breakfast. The choice have very little variation over the past few years. This time we didn't even have the breakfast, only the coffee which is awesome!! Recently stay at a few...

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Helpful?
2Thank Lavernn A
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Lavernn A, Thank you for completing a TripAdvisor Review. I am glad to see that you overall enjoyed your stay with us. We look forward to seeing you again after renovations are complete so you can let us know what you think of the changes. We will try and find ways to spice up our breakfast here at our...

dillwyn
Reviewed 13 October 2016

When I arrived the first things I noticed was that this hotel did not seem to be well kept. Stains on the floors. The elevator looked unkempt . It was when I got to my room that I really became concerned that I had booked the wrong hotel. The pillow cases on the bed...clearly had not been changed. Which then...

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Helpful?
1Thank Sandra P
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Sandra P, Thank you for taking the time to share your thoughts and concerns with us. I wanted to personally apologize for your poor experience. This is not the standards that we stand behind and this will be addressed with our entire team and management. We do hope that you consider staying with us again the next time you...

Traverse City, Michigan
Reviewed 10 October 2016

I've always had good luck with Hampton accommodations. This hotel is under renovation while trying to remain open. Not good. There are signs at the front desk and in the elevator apologizing in advance for any inconveniences caused by the construction. They wrongly assume it is ok to expect customers to deal with the mess. Well, it isn't ok.

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Helpful?
1Thank johnsK1959UH
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear johnsK1959UH, Thank you so much for taking the time to complete a review on your recent stay. I am truly sorry for any and all inconveniences the renovations may have caused you. We are trying to complete the renovations as quickly and smoothly as possible with as little impact to our guests as possible. We do hope that you...

Charlotte, North Carolina
Reviewed 5 October 2016

Great stay, good breakfast, convenient location. We stopped here overnight enroute to Charlotte. The hotel is located just off the highway but no noticeable noise. It is surrounded by places to eat and a Walmart and shopping center although this apparently is closing November 1. A great rest and stop on our way to Charlotte. The renovations had no impact...

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Helpful?
Thank Joanna L
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Joanna L, Thank you for submitting your review. We do love to hear back from our guests. I am so glad that you enjoyed your stay with us. We do hope that you stay with us once the renovations are complete and let us know what you think of the changes. Have a great day!! Yvonne McKenzie Front Office...

Marlton, New Jersey
Reviewed 2 October 2016 via mobile

Stayed here on a business trip from 18-22 September. The hotel is nice, and although undergoing renovations, it was not disruptive. Breakfast was good, the workout room worked nicely for a few days, and the staff was very nice. They gave great recommendations for dinner. Overall a great stay.

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Helpful?
Thank Ghostrider2011
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Ghostrider2011, We are so glad that you decided to stay with us while doing business in the area. We greatly appreciate your taking the time to complete a review and letting us know about your experience. I am so glad to hear that you had a great stay with us. We do hope to see you again the next...

Amherst, Massachusetts
Reviewed 29 September 2016

We stayed here one night on the way from Massachusetts to Williamsburg, VA because we wanted to go on Skyline Drive. The staff was wonderful as was the fantastic breakfast. They are doing a major renovation but it didn't disturb us much.

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Thank Russ P
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Russ P, Thank you for completing a review. I am so glad that you chose to stay with us during your trip and to hear that you had a great stay with us. We loved having you here and hope that you come join us again the next time you are driving through. Have a great day!!! Yvonne McKenzie...

New York City, New York
Reviewed 29 September 2016

Pros: - Good value - Very nice front desk staff - Convenient to highway and shopping Cons: - There was construction going on during my stay and I was woken up a bit early one morning. Would stay again if in town and would recommend to other. Thanks!

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Thank Sean C
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Sean C, Thank you for taking the time to complete a review. I am so glad to see you had an enjoyable stay with us. We do hope the renovations will go quickly and smoothly for our guests. We hope you stay again after they are completed and let us know what you think of the changes. Have a...

Stirling, Scotland
Reviewed 26 September 2016

Great staff at this hotel! So friendly and professional. Coffee and cookies available 24/7 and a nice breakfast. Special mention for lovely lady serving breakfast - she was keen to make sure we had everything we needed. Gave us a chilled bottle of water for our journey which was very much appreciated. Didn't use the pool - it was a...

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Helpful?
Thank Carole17
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Carole17, Thank you so much for taking the time to complete your TripAdvisor Review. I am so glad to hear that you had a great stay with us and that we was able to take great care of you. I will be sure to pass along your compliments to our breakfast lady. We hope to see you again during...

Baltimore, Maryland
Reviewed 19 September 2016

We're were in town for a wedding. We found the breakfast to be good and filling. There was an outdoor pool that was a descent size, but we didn't have the opportunity to use it. Check in and check out was easy. The only reason I rated the hotel to have a loud noise was the fact they were doing...

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Helpful?
Thank smmoler
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear smmoler, Thank you so much for taking the time to share your thoughts with us. We truly value you as our guest and loved having you here. I do apologize for any noise disturbance from the renovation construction. We are working to get this completed as quickly as possible and are looking forward to sharing our newly renovated rooms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Ave, I-81 Exit 12, Martinsburg, WV 25401-1840
Region: United States > West Virginia > Martinsburg
Price Range: $138 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Martinsburg staff and other travellers.
1 question
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Questions? Get answers from Hampton Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the highway.”
 of 5 bubbles smmoler, 18 Sep 2016 | Read review
“Request a room away from the highway for less traffic noise.”
 of 5 bubbles DavidWM4739XY, 13 Sep 2016 | Read review
“If highway noise bothers you, ask for a room on the other side of the building and I'm sure they will accommodate you.”
 of 5 bubbles williamsV4949TX, 28 Jul 2016 | Read review
“Not all rooms have a microwave and fridge. We paid for the faster service wifi, it helped a great deal.”
 of 5 bubbles allenfizer, 4 Jul 2016 | Read review
“High floor”
 of 5 bubbles CindyLW137, 8 May 2016 | Read review
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