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Hampton Inn Martinsburg

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Hampton Inn Martinsburg
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376 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Baltimore, Maryland
Reviewed 19 September 2016

We're were in town for a wedding. We found the breakfast to be good and filling. There was an outdoor pool that was a descent size, but we didn't have the opportunity to use it. Check in and check out was easy. The only reason I rated the hotel to have a loud noise was the fact they were doing...

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Helpful?
Thank smmoler
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear smmoler, Thank you so much for taking the time to share your thoughts with us. We truly value you as our guest and loved having you here. I do apologize for any noise disturbance from the renovation construction. We are working to get this completed as quickly as possible and are looking forward to sharing our newly renovated rooms...

Burtonsville, United States
Reviewed 18 September 2016

Everything was excellent with one critical exception. I got rashes from the pillows; I used cotton bath towels over the pillows to avoid recurrence. I informed the hotel staff, however no corrective action was taken. Could not confirm whether it was the synthetic fabric or the detergent. I believe the former is more likely since the towels worked. Option of...

Review collected in partnership with Hampton
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Helpful?
Thank Vipin S
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Vipin S, Thank you for taking the time to share your thoughts and concerns. I truly apologize for the issue you encountered during your stay with us and I sincerely hope you are doing better. I will be sharing your feedback with the entire team as our guests experience is our top priority. We do hope you will consider...

Mount Pleasant, Pennsylvania, United States
Reviewed 13 September 2016

Traveling for business with 2 other associates. We arrived very early in the day and the hotel allowed us to check in mid-morning for our nights stay. They even offered us the opportunity to have breakfast that morning. We chose this location based on the rating on TripAdvisor. We were not disappointed. This Hampton is just currently starting to undergo...

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Helpful?
Thank DavidWM4739XY
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear DavidWM4739XY, Thank you so much for taking the time to share your thoughts with the Trip Advisor Community. I'm so happy to hear you and your associates enjoyed your stay while visiting our Hampton Family. We truly loved having you here and can't wait for your next visit. Sincerely, Kimberly Rodriguez General Manager

Jacksonville, Florida
Reviewed 10 September 2016

Just passing through. Good location. Convenient gas stations and lots of choices for dinning. I've stayed at this hotel for a number of years. They were renovating some of the rooms and I'm sure I will stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank Julie C
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Julie C, Thank you for taking the time to share your thoughts with us. We truly value you as our guest and hope you will come and visit us again after renovations are complete and let us know what you think. Sincerely, Kimberly Rodriguez, General Manager

Meriden
Reviewed 6 September 2016

The hotel is under going renovations, so there is a little more wear and tear than previous years. Though the rooms are in need of a makeover, they are still very clean and comfortable. Breakfast area is very nice.

Review collected in partnership with Hampton
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Helpful?
Thank robinn104
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear robinn104, Thank you very much for taking the time to share your thoughts with us. So glad to hear that you enjoyed your stay. Hopefully during your next visit you can stay in one of our newly renovated rooms and let us know what you think of the changes. Have a great day! Sincerely, Kimberly Rodriguez General Manager

Fort Payne, Alabama
Reviewed 6 September 2016 via mobile

Check in with app went fine, some small- scale renovation going on in lobby but otherwise in decent shape. Rooms clean and comfortable, beds extremely comfortable. Convenient to restaurants, groceries. Would stay here again

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Helpful?
Thank kerry h
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Kerry h, Thank you for taking the time to share your thoughts with us. I'm glad to hear that you enjoyed your visit with our Hampton Family. We can't wait for the next time you visit us again. Sincerely, Kimberly Rodriguez General Manager

Dansville, New York
Reviewed 4 September 2016

Hotel was very outdated walls doors banged up pool was atrocious even my 4 year old son said yuck I want to go back to the room the only hotel that I have ever been in that I wanted to leave the same night will not be staying here EVER again

Review collected in partnership with Hampton
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Helpful?
Thank 546calebc
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear 546calebc, Thank you very much for taking the time to share your thoughts and concerns with us. I truly apologize for the poor experience you had. I can assure that your concerns are our concerns and that we will be sharing all of your feedback with the entire team so that others are not disappointed as you were. We...

Lewisburg, West Virginia
Reviewed 3 September 2016 via mobile

Facility in need of update. Temperature very hard to adjust . Bed too high. Elderly father fell getting into it. Hard to find as poorly marked off 81. Breakfast good. Mango and strawberries... yummy. Breakfast staff curt. Quiet.

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Helpful?
Thank BlueFalconRidge
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear BlueFalconRidge, Thank you for taking the time to share your thoughts and concerns with us. We value you as our guest and your feedback is very important to us. I apologize for any issues you encountered during your stay and I'm sorry to hear your Father had a hard time getting in and out of the bed. I hope...

El Centro, California
Reviewed 3 September 2016

I spent 21 days at this hotel for a business trip. Breakfast is very good, and the staff are really helpful. The rooms are clean and cozy. I would recommend this hotel to anyone. If I return to Martinsburg, I am returning to the same hotel.

Review collected in partnership with Hampton
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Helpful?
Thank mariobH2468FC
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear mariobH2468FC, Thank you so much for taking the time to share your thoughts with the Trip Advisor Community. I'm delighted to hear that you enjoyed your extended stay with us. We value you as our guest and can't wait for your next visit with us. Sincerely, Kimberly Rodriguez General Manager

Sweetwater,Tn.
Reviewed 1 September 2016 via mobile

Great trip to Pa. Many many memories Stayed at same hotel going and coming from trip to Gettysburg and Amish country. Hotel was nice and very gracious to such a large group They were very quick in getting us our rooms and free breakfast is always welcome

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Helpful?
Thank cpb21
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear cpb21, Thank you very much for taking the time to share your thoughts with us. I'm very happy to hear that you enjoyed your visit while staying with our Hampton Family. We truly loved having you here and can't wait for you to come back and visit us again soon! Sincerely, Kimberly Rodriguez General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $135 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Martinsburg staff and other travellers.
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Questions? Get answers from Hampton Inn Martinsburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved the roomwith king sized bed and soaker tub.”
 of 5 bubbles kattiehadleyk, 1 Feb 2017 | Read review
“Ask for a room not facing the highway.”
 of 5 bubbles smmoler, 18 Sep 2016 | Read review
“Request a room away from the highway for less traffic noise.”
 of 5 bubbles DavidWM4739XY, 13 Sep 2016 | Read review
“If highway noise bothers you, ask for a room on the other side of the building and I'm sure they will accommodate you.”
 of 5 bubbles williamsV4949TX, 28 Jul 2016 | Read review
“Not all rooms have a microwave and fridge. We paid for the faster service wifi, it helped a great deal.”
 of 5 bubbles allenfizer, 4 Jul 2016 | Read review
5 of 5