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Hampton Inn Martinsburg

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Hampton Inn Martinsburg
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380 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Martinsburg
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Showing 379: English reviews
Como, United States
Reviewed 10 July 2016

The staff was friendly and very welcoming; the room and bathroom were all nice and clean. We were able to get the room we had reserved online ahead of time, which was a nice feature. The breakfast offered, while not extensive, was perfectly adequate and the hostess was friendly and helpful. Of course, there was plenty of coffee! We would...

Review collected in partnership with Hampton
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Helpful?
Thank Darlene M
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Darlene M, Thank you for taking the time to share your thoughts with the Trip Advisor Community. I'm delighted to hear that you had a great experience and that you will visit us again if traveling to the city. We loved having you here and can't wait for you to come see our Hampton Family again soon! Sincerely, Kimberly...

Wheeling, United States
Reviewed 8 July 2016

Great hotel with easy access to the Interstate. Located in a mall area with shopping and restaurants. The breakfast is always varied and delicious. We had a problem with the fridge and a maintenance man arrived quickly to repair it. He was very helpful and courteous. The desk clerks were knowledgeable and friendly. The only improvement I would suggest is...

Review collected in partnership with Hampton
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Helpful?
Thank Sandra M
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Sandra M, Thank you so very much for taking the time to review us. I'm so happy to hear that you enjoyed your stay. I do apologize about the situation with the fridge, but am happy to know that our team arrived quickly and took care of it for you. We love getting feedback as we are always looking...

Kentucky
Reviewed 7 July 2016

I'm usually a Marriott customer, but had few options in Martinsburg, WV. I was very impresses with this hotel. It was close to the interstate and many restaurants very close. The hotel itself was very clean and the room was very nice. I had spend the night before in an Embassy Suites in Tysons Corner, VA and this was a...

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Helpful?
Thank gcgolf14
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear gcgolf14, Thank you very much for taking the time to share your thoughts with the Trip Advisor Community. I'm so glad to hear that you enjoyed your stay with us and were pleasantly surprised. We truly value each and every one of our guests and are always striving to provide them the very best stay possible. We loved having...

Norwich, United States
Reviewed 5 July 2016

Efficient and always ready to help. 24-hour coffee is excellent. We just love the Hilton Brand. Located centrally to all of our planned activities, restaurants and highways. We definitely recommend Hampton Inn.

Review collected in partnership with Hampton
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Helpful?
Thank Joseph D
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Joseph D, Thank you for taking the time to share your thoughts with us. I'm so happy to know that you enjoyed your stay and would recommend the Hampton Brand. We value you as our guest and can't wait for the next time you visit. Have a great day! Sincerely, Kimberly Rodriguez General Manager

Charleston, West Virginia
Reviewed 4 July 2016

I was here two nights with my wife, who was on a business trip. I did the early on-line pre-select of our room. That went well, we are Gold Hilton Honors members. But when we got into our room, we found we didn't have a fridge or microwave. I selected a room with a king bed & studio couch, I...

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Helpful?
Thank allenfizer
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear fizers3, I appreciate you taking the time to share your thoughts with the Trip Advisor Community. I'm delighted to hear that you enjoyed your stay, the hotel, and our staff. I apologize for the confusion with the fridge/microwave combo, but am happy to know we were able to provide you with a mini fridge during your stay. We will...

Houston, Texas
Reviewed 2 July 2016

Nice Hotel for the value. Nice location where you have many choices to eat and shop. Staff is very nice and serviceable and professional. Hotel needs to be updated. It's an old hotel therefore needs updating . Would like to see if room cleanness and better pillow are improved.

Review collected in partnership with Hampton
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Helpful?
Thank eficaribe
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear eficaribe, Thank you very much for taking the time to share your thoughts with us. We value all feedback as we are always striving to better our guests experience. You can be sure I will share your thoughts with the Housekeeping team regarding the cleanliness and pillows. I also wanted to let you know that we will be beginning...

Raleigh, North Carolina
Reviewed 29 June 2016 via mobile

The Hampton Inn at Martinsburg is right off the interstate and we had a nice one-night stay there. Driving up we got a slightly bad impression as it seemed to be change of shift and several employees were sitting on the curb at the entrance smoking and perhaps waiting for rides. But the lobby was very pleasant and the desk...

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Helpful?
Thank CarolinaBecky
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear CarolinaBecky, Thank you so much for taking the time to share your thoughts with us. We truly value you has our guest and are so happy you decided to stay with us. I'm glad to hear that you had a great stay and enjoyed the hotel, but am sorry to hear about your experience when pulling into the property....

Englewood, Florida
Reviewed 28 June 2016 via mobile

We are traveling and stopped at this hotel for one night. We really like the Hilton chain and were impressed with the hotel. It was well-run and clean. The rooms were spacious and the beds very comfortable. The breakfast was good and plentiful. We will stay there again when in that area.

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Helpful?
Thank royvanhorn
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Royvanhorn, Thank you very much for taking the time to share your thoughts with the Trip Advisor Community. I'm delighted to hear that you enjoyed your stay. Our Hampton Family truly loved having you here and can't wait for you to come visit us again! Have a great day! Sincerely, Kimberly Rodriguez General Manager

Martinsburg, United States
Reviewed 24 June 2016

On are way to visit family in Ohio we stopped a little over half way on our trip to stay at a hotel. The hotel was terrible, so we got refunded our prepayment. We found this very nice hotel,clean, good service,great value for the cost we paid.we would highly recommend this hotel.We than signed up for membership in HHonor Hilton...

Review collected in partnership with Hampton
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Thank Robert N
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Robert N, Thank you very much for taking some time to share your thoughts with us. I'm so sorry to hear about your previous experience at another hotel, but am happy to know that you decided to visit us and enjoyed your stay. Our Hampton Family loved having you here and we hope you'll visit us again soon! Sincerely,...

East Syracuse, New York
Reviewed 23 June 2016

We picked the Hampton Inn in Martinsburg, WV because it was the half way point between New York and North Carolina. We had great accommodations and a great visit with family. We visited the historical sites in the area.

Review collected in partnership with Hampton
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Thank Charlene209
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Charlene209, Thank you for taking the time to write a review. I'm glad to know that you enjoyed your stay with us and your time with your family. I'm also glad to hear that you were able to get some sightseeing in while visiting the area. We loved having you here and hope you stop and see us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $133 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Martinsburg staff and other travellers.
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Questions? Get answers from Hampton Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room that is not facing the Interstate.”
 of 5 bubbles billh508, 19 Mar 2017 | Read review
“I loved the roomwith king sized bed and soaker tub.”
 of 5 bubbles kattiehadleyk, 1 Feb 2017 | Read review
“Ask for a room not facing the highway.”
 of 5 bubbles smmoler, 18 Sep 2016 | Read review
“Request a room away from the highway for less traffic noise.”
 of 5 bubbles DavidWM4739XY, 13 Sep 2016 | Read review
“If highway noise bothers you, ask for a room on the other side of the building and I'm sure they will accommodate you.”
 of 5 bubbles williamsV4949TX, 28 Jul 2016 | Read review
5 of 5