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All reviewsruby tuesdaysnice basic hotelcinnamon bunspancake machinedecent continental breakfastrestful night's sleeproom was cleanoutback steakhousemeeting roomeasy access to the interstatehot tubbreakfast attendantstaff was friendlybad smellfree hot breakfastwould stay here againnice stay
Paid way too much money to sleep in this establishments saggy old bed. There is also no easy way to get into the center of Morgantown from this location. You'd be better off staying on the floor of your college son or daughters dorm room...More
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 24 October 2016
Thank you for your review. We apologize that your recent stay did not meet your expectations due to the bed. We will investigate the room you were in and make sure the mattress is in good order or we will replace it. We...More
The room was decent sized and had a microwave and refrigerator. Comfortable beds with plenty of pillows. Was a little noisy in the hall, and a dripping sound in the ceiling. Curtains would not close all the way and let in lots of light. Only...More
1 Thank Natonorad
Response from IHGService, Guest Relations Manager at Holiday Inn Express MorgantownResponded 4 November 2016
Dear Nato N,
Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the in-room amenities, particularly the fridge, beds, and pillows, it is regrettable that you may have not fully enjoyed...More
My friends and I stayed at this hotel for my bachelorette party this past weekend. We had initially planned to stay at the Waterfront Hotel but their staff was not helpful or accommodating whatsoever. I am a platinum elite IHG rewards member so we decided...More
Thank Sydney F
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 30 September 2016
Dear Sydney F.,
We are so glad you choose our property. We are here to make our guests happy and provide the best service and accommodations we can. We would like to thank you for the wonderful review. Thank you for being a Platinum IHG...More
No issues while I stayed. Great location near many restaurants. Located in a small shopping mall area. Breakfast was good each morning and all day coffee. In door pool if you have time to enjoy and a meeting room.
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 13 December 2016
Thank you so much for your review. We value all guest feedback from our customers. We are glad to here about your great experience at our property. We hope to see you again.
We had driven from Dayton and expected we couldn't check in until after 3 pm, but this place has an earlier check in, and we were in by 2 pm. Yay!! It was scorching hot and the manager offered all four of us cold water...More
Thank Leslie M
Response from Erik C, Manager at Holiday Inn Express MorgantownResponded 26 July 2016
Thank you for taking the time to review our hotel. I’m happy to hear you had a great night sleep during your stay with us. We take great pride in the cleanliness of our hotel, so we truly value your feedback. We hope you will...More