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Waterfront Place Hotel

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559 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Washington DC, District of Columbia
Reviewed 2 December 2014

This hotel is located real close to the downtown Morgantown area. We easily made/modified our room reservation online and the price was reasonable for a holiday weekend. Due to limited parking (which is a Morgantown-wide problem), they charge for their parking garage which was $6 versus $10 for valet. We didn't mind paying for parking, but the long walk from...

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Helpful?
1Thank reebee2727
Ryan A, Manager at Waterfront Place Hotel, responded to this review

On behalf of the hotel, I would like to thank you for sharing with us your comments regarding your Waterfront Place Hotel experience. Your polite and thorough remarks are greatly appreciated. I am pleased to tell you we will be updating our guestrooms and public spaces, both, in the months ahead, and I hope that you will visit us again...

Reviewed 24 November 2014

Stayed two nights while in town for a WV football game. Rooms were spacious and clean with the staff very accommodating. The location along the river was nice with the walking path plus it was just a short walk downtown to the High Street activities. Shuttle is available for free and we took it to the PRT (Public Rail Transportation)...

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1Thank rbryan1961
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Thank you for taking the time to review your recent stay. We value your comments regarding our hotel rooms and staff, and we hope that you enjoyed your time, and stayed warm, at the WVU football game. We hope you will stay with us again the next time you visit Morgantown. Sincerely, Ryan Alexander – Sales Manager

Wichita, Kansas
Reviewed 24 November 2014

Just returned from a three night stay after visiting Morgantown for a football game. This is a nice hotel with good service. Check-in was easy and the staff was very friendly. Our room was spacious although it could really use some updating. The bathroom could have been cleaned a little better and housekeeping each day was marginal but covered the...

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1Thank simkomd
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Thank you for your recent review. Your comments about our hotel service, the Regatta, and our spacious rooms are most appreciated and will be shared with the entire team. With regards to room updates, it pleases me to say we are scheduled to update the property within the coming months. Thank you again, and we hope to see you in...

Reviewed 10 November 2014

This was the third time we have stayed in this hotel, we attend a banquet every year that is held in the hotel so it is extremely convenient to stay here. The first two years we stayed the hotel was immaculate and the rooms very clean and a refrigerator was in the room but this year the cabinet that held...

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2Thank Nesquick53
RedBird1985, General Manager at Waterfront Place Hotel, responded to this review

Hello Nesquick53, Thank you for your business and thank you for taking time to review our hotel. As the premier full service hotel in Morgantown, we take guest feedback very seriously and guest room cleanliness is very important to us. I hope our management team took appropriate action when you notified them of the problem. We only have certain rooms...

vacationmom103
Reviewed 4 November 2014

It's been four years since we discovered this gem in Morgantown. Last month we stayed four nights on two weekends while our son recovered from surgery. The Waterfront Place was a refuge to return to nightly after a stressful day. Our most recent room was 722, the housekeeper on this floor was attentive and kind. The room was clean and...

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2Thank vacationmom103
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Thank you for taking a moment to review your stay with us. We truly appreciate your excellent remarks about our hotel, the Regatta, and our staff, and we value your continued patronage. We look forward to making your future stays as enjoyable as your previous stays. Thank you again and we will be seeing you in a few weeks! Sincerely,...

Mansfield, Texas
Reviewed 19 October 2014

I would rate this as a 4 star except I have 2 big issues with the hotel. First the positive, the room is spacious and the staff was friendly at check in / check out. My 2 issues are one, the floor in the shower was so dirty I felt like I needed to wear shoes. It had a shower...

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2Thank Kari W
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Kari W., Thank you for your polite comments in regards to our spacious guestrooms and friendly staff. On behalf of the Waterfront Place Hotel, please accept my apologies for the issues you experienced with the parking garage gates and the shower in your guestroom. The guestroom issue you mentioned is unacceptable and has been addressed with our staff. Again, I...

West Virginia
Reviewed 15 October 2014

I'm very hesitant to stay in any hotel but the Waterfront is the best place that I've stayed in. It's very clean, well maintained, just a very nice place that I hope to return to again. The staff are very accommodating and helpful.

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2Thank sunni495
Ryan A, Manager at Waterfront Place Hotel, responded to this review

Thank you for your review of the Waterfront Place Hotel. We are thankful for your wonderful comments regarding the cleanliness of our property and our accommodating staff. We hope to see you again during a future stay at the Waterfront. Sincerely, Ryan Alexander – Sales Manager

new cumberland, wv
Reviewed 10 October 2014

the hotel was clean, and breakfast was good; but the second day, there was no food on the buffet at 8:00 am; no one in the kitchen seemed to know what was going on; the wait staff was overworked, but friendly; only one person working the front desk when there were 3 events going on; the line was long and...

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Thank troischats3
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Valued Guest, Thank you for taking a moment to review your recent stay with us. We look forward to reading our guests’ reviews as they allow us the opportunity to constantly improve and create a more satisfying guest experience. I apologize for the issues in the restaurant the second day of your stay. Your comments will be shared with...

Reviewed 7 October 2014

We've stayed here a few times in various room types: standard king, suite and concierge level. The rooms are quiet and fairly clean, but this hotel is not as nice as it had once been. The bathrooms need updating as do some of the curtains and furnishings. For a family, the suite provides plenty of room, and it is nice...

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Thank Erin J
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Erin J., Firstly, we would like to thank you for your polite, candid comments regarding your recent stay at the Waterfront. Your loyalty in choosing the Waterfront Place Hotel, both past and present, when staying in Morgantown is greatly appreciated. Secondly, on behalf of the hotel, please accept my apologies for the number of issues you experienced over the...

Little Rock, Arkansas
Reviewed 25 September 2014

I have stayed here several times for football games and did so again last weekend. The hotel is modern and the staff very friendly and helpful. Food is surprisingly good for a hotel and the bar menu is terrific. Too bad the Ratpack Lounge is no longer open on a regular basis - it was a great place to hang...

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1Thank Phillip P
Ryan A, Sales Manager at Waterfront Place Hotel, responded to this review

Dear Phillip P., We would like to thank you for your kind words regarding your experiences with the hotel staff and the Regatta Bar & Grille. We value your patronage, both past and future, and we look forward to making your next visit as enjoyable as your prior stays. Sincerely, Ryan Alexander – Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Waterfront Place Hotel, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 205 well-appointed guest rooms and suites with an abundance of amenities, making this premier waterfront hotel perfect for business and leisure travelers alike. Guests enjoy luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, availability of spa services, room service, flat screen televisions, and much more. ... more   less 

Additional Information about Waterfront Place Hotel

Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Region: United States > West Virginia > Morgantown
Price Range: $141 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Place Hotel staff and other travellers.
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Questions? Get answers from Waterfront Place Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the river side for the view”
 of 5 bubbles PennStateForEver, 18 Feb 2017 | Read review
“Pay to get the river view, and get up as high as you can.”
 of 5 bubbles bentonian, 31 Dec 2016 | Read review
“Fridge in room Beautiful huge rooms Even # rooms view of beautiful river and area”
  • Double beds suite
  • Single bed suite
 of 5 bubbles 934rosies, 16 Nov 2016 | Read review
“Ask for view of the river”
 of 5 bubbles 371MaryG, 7 Nov 2016 | Read review
“Book your room well in advance (several months) for a stay during college football season weekends.”
 of 5 bubbles lloydb216, 5 Nov 2016 | Read review
5 of 5