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Holiday Inn Express Charles Town

Traveller (16)
Room & Suite (34)
Dining (4)
  • Excellent51%
  • Very good35%
  • Average7%
  • Poor3%
  • Terrible4%
Travellers talk about
“charles town”(44 reviews)
“stayed here”(32 reviews)
“race track”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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All reviewscharles townstayed hererace trackhollywood casinohi expressroom was cleanfree shuttleharpers ferrypancake makerfree breakfastoutdoor poolfront desk staff was very helpfulnice hotelnice staywould stay here againbusiness centerhighly recommend this hotel
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21 - 25 of 240 reviews
Reviewed 27 June 2017

I stayed here for 2 weeks. Here is the review. The good: The staff was really friendly. Zero complaints on this end, just good vibes. Easy parking too. Only three floors, so easy to get to laundry room or gym, both of which were good....More

Thank k b
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 28 June 2017

I am sorry to hear that you didn't enjoy your stay. I'm not sure what the issue with our WiFi was as we have 200mb speed on wired and are maxed out at 50mb for wireless speeds. I am happy to hear that our staff...More

Reviewed 13 June 2017

My friends and I decided to make a last minute stay in Charles Town. We called the HI-Express and was greeted by Dana. Dana made a reservation for us. She was very polite and friendly and extremely professional. When we arrived at the property Dana...More

Thank Don M
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 14 June 2017

I am so happy to hear this. I will definitely let Dana know about his review. Please come back and visit with us again.

Reviewed 11 June 2017 via mobile

I stayed here for business for a few days, and mostly the hotel is fine. It's very close to major roads and highways and within walking distance to the casino and horse racetrack. I had a handicap king room on the first floor because apparently...More

Thank tiedrose
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 12 June 2017

I am sorry to hear that. I will definitely look into those issues for a solution.

Reviewed 10 June 2017

We had a great stay at Holiday Inn Express at Charles Town! The staff were very friendly, the rooms were spacious and very clean, and the complimentary breakfast was awesome! We would definitely stay here again!

Thank jgera2017
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 12 June 2017

Thank you so much for the wonderful review. We hope to see you again soon.

Reviewed 5 June 2017 via mobile

This hotel gave us a much better rate than the similar hotels in the area. The shuttle to the casino/track ran all the time. The breakfast was on par with other holiday inn express hotels I've stayed in. The front desk employees were very friendly...More

Thank vinnieinwv
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 6 June 2017

Thank you so much for this wonderful review. I couldn't have said it better myself.

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$123 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$123 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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6 September 2016|
AnswerShow all 5 answers
Response from Kim L | Reviewed this property |
I would say the drive is less than 15min depending on the local traffic. There is not ample parking downtown Harpers Ferry. We found going to the local Natl Park for Harpers Ferry there are shuttle buses that run you... More
9 January 2015|
Response from veda133 |
What is the price of a double room?
Room Tips
"We stayed on the 3rd floor and it's pretty quiet! We never had any issues."
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"Second floor suite above check in can be noisy because of people waiting for the shuttle that runs every 15..."
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"I had a pool view, will prob only be beneficial in the summer"
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"First floor room worked great for us!"
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