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Holiday Inn Express Charles Town

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204 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charles Town
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Showing 204: English reviews
New Windsor
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 July 2016

We had a great stay. The staff were very helpful and patient. The room was very clean and comfortable. The complimentary breakfast was delicious and was available till 11:00 AM for late risers. Plenty of choices to pick from at the breakfast. The outdoor pool was delightfully refreshing.

Helpful?
Thank mr2turtle
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am very happy to hear that you enjoyed your stay with us. We do our best to make sure that our guests enjoy their time away. More 

Clements, Maryland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016

What a very nice hotel. Check in was easy. Room was very nice and clean!!!! Beds were very comfortable. I asked for extra pillows and they were in the room when we arrived. Went with another couple and asked to be placed near them. Could not have asked for better, right across the hall from each other. Breakfast was delicious... More 

Helpful?
Thank Anne K
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

What a wonderful review! Thank you so much for this glorious response to your stay with us. Do please come back and see us again. More 

Gainesville, Ga
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 May 2016 via mobile

Hotel clean with nice decor. Comfortable and quiet night's sleep. Very impressed with front desk staff who were over the top on personal service and attention. Excellent breakfast with cookies and coffee in lobby.

Helpful?
Thank trojan77
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you so much for the wonderful review. More 

Dunkirk, Maryland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2016

We have stayed here multiple time to see concerts over at the casino. This place is very accommodating when it comes to easy access to the casino. It has a shuttle bus that runs every 15 minutes 24 hours a day. The have a buffet breakfast for free and the staff has always been helpful.

Helpful?
Thank lawson20162016
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am so glad that you could relax and enjoy your stay with us. We hope to see you again soon. More 

Deming, New Mexico
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2016

Super clean rooms, awesome staff (front, breakfast crew & all others) really good breakfast and fresh baked cookies near the end of the day...why leave? Rooms are very quiet and nothing is outdated. Even fresh newspapers in the lobby.

Helpful?
Thank Lee R
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you so much for the glowing review! We try very hard to offer excellent service. Please come back and see us again. More 

Fukuoka Prefecture, Japan
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 February 2016 via mobile

Staffs are all nice I stayed by myself but they offered me twin room. Rooms are large and enough clean I checked http at night and left early next morning, but I could feel their hospitality They offer breakfast from 6:00 Cinamon roll was very nice, better try

Helpful?
Thank まろん12
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you for the wonderful review. We hope to see you again soon. More 

Washington DC, District of Columbia
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 February 2016

We recently spent one night here. Had a handicapped accessible room that was quite large and recently renovated, with new carpet and furniture - a very nice room. It had a separate sitting area with sofa and plenty of room for maneuvering a wheelchair. The only problems and the reasons for my rating were a rock hard bed (the hardest... More 

Helpful?
Thank rom61
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am sorry to hear that you didn't enjoy your stay at our property. Yes, the beds can be uncomfortable if you aren't used to harder mattresses. This is because they are brand new and purchased this year. It will take awhile to break them in. I hope that future stays will be more pleasant. More 

Haddonfield, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2015

We were happy with our stay here. The rooms were clean and comfortable. We stayed here 2 nights to visit Harper's Ferry & Charles Town. It was in a great location. However, the wifi was spotty and the TV reception buffered a little. When housekeeping did the room while we were out during the day, they did not clear used... More 

Helpful?
Thank Sharon B
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Though I am glad that you enjoyed your stay, I will definitely address the issues that you brought up with my staff. We strive to provide excellent customer service. More 

Wheeling, West Virginia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2015

The facility was very clean. Everything had the appearance of being new or well maintained. Mattresses were brand new. Sheets were bright white super clean looked brand new. The breakfast is the best free breakfast I have ever had at any motel. Cheese omelets are awesome. The motel was quiet. We did not have a single issue with noise. The... More 

Helpful?
Thank U U
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Yes, actually, we have just recently replaced our beds and furniture, as well as remodeling the bathrooms with granite counter tops, tub surrounds and new tile. More 

Interlaken, New York
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 November 2015

A good hotel, with large room that had all the amenities that I needed, microwave and fridge. King bed was very comfortable and the breakfast variety was a pleasant surprise. The setup staff worked hard keeping food replenished and fresh. Hotel is close to Harper's Ferry National Park. I would highly recommend this hotel to friends, it's one of the... More 

Helpful?
Thank Laureen M
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you for the wonderful review. It is always great to hear when someone has a good stay. Please come see us again sometime. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Charles Town

Address: 681 Flowing Springs Rd, Ranson, WV 25438-4008
Region: United States > West Virginia > Ranson
Price Range: $170 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charles Town 2.5*
Number of rooms: 145
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Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charles Town staff and other travellers.
6 questions
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Wilmington, Delaware
2 months ago
over a year ago
Center Barnstead, New Hampshire
east coast
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Charles Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always recommend staying in a room on the top floor of a hotel because I hate hearing people moving around above me.”
 of 5 bubbles Ogslayor, 26 Oct 2016 | Read review
“ask for a room about from the front entrance, it was very noisy and difficult to sleep”
 of 5 bubbles heather_k_2000, 9 Oct 2016 | Read review
“Rooms on the entrance side of the building get a beautiful sunset view!”
 of 5 bubbles 422charlenel, 25 Aug 2016 | Read review
“Pick a room with a view of the pool.”
 of 5 bubbles janiceh681, 3 Aug 2016 | Read review
“There are rooms available with a mountain view if you ask.”
 of 5 bubbles jrjbutter, 31 Jul 2016 | Read review
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