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You know a place is bad when not one employee asks you if everything was ok. The made to order omelette was good. My family said the sausage gravy was good (I did not have any). Everything else was cold, or slightly warmed sub mediocre...More
Response from Angie K, Manager at Clarion Hotel & Conference CenterResponded 3 weeks ago
We are very upset to hear that your dining experience was distasteful. We will definitely make sure that this issue is addressed with the staff and management. Thank you for taking time to give us the review so that we can work to fix the...More
Was probably an exquisite property 30 years ago, but time has passed it by and not much has been done to keep this up to date.
The positives -
* Good breakfast buffet (for a fee).
* Good access to nearby Civil War...More
1 Thank Scott H
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 5 March 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
This is one of the best hotels in Sheperdstown. Nicely appointed, mid-range pricing for the area. Rumsey Tavern serves fair to middlin' food (but it's a bit chilly). Pleasant staff. And, they honored a better rate for those attending a special event in town.
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 16 January 2018
Thank you for your recent stay at the Clarion in Shepherdstown. While there are spaces at the entrance of the hotel that are reserved for our staff who frequently leave and return to the hotel several times a day, our hotel still offers approximately 330...More
Stayed here over night as I was in town for a reunion. The rooms were clean and up to date. The price was very affordable for a weekend. The onsite bar is nice and has affordable prices. Also used the banquet area for our get...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 7 December 2017
I wanted to take this opportunity to thank you for letting us know about your recent stay with us. Your comments allow us to ensure we are providing the best accommodation we can for guesting traveling to the area. We hope to see you again...More
We booked the room from the road after comparing prices and other possible accommodations. We were pleased with the hotel. The lobby was very welcoming with the holiday decorations; I made certain to tell the desk associate how nice and inviting it was. We found...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 4 December 2017
Thank you for choosing our hotel to stay at. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see...More