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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Phoenixville, Pennsylvania
Level Contributor
31 reviews
13 hotel reviews
Reviewed 1 week ago

We had a nice handicap room with a comfy bed. The location is great! The grocery and drug store, with restaurants are within walking distance. Hotel staff were very helpful, including when we had to ask questions. They provide a very decent breakfast selection, important to me as I am diabetic. Room has a desk, and good wireless service. Adequate... More 

Helpful?
Thank barbarachristy
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to share such positive feedback! I have shared your comments with our entire staff, and they join me in thanking you for your all of your kind words. We take great pride in our hotel and the services which we provide to all of our guests. We are so pleased to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

My family and I stayed here for one night. Front desk people were very nice and helpful, we asked for a roll away bed and they provided it immediately. The breakfast was good and its about 15 mins ride to Harper's ferry.

Helpful?
1 Thank Aparna N
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in our hotel and the services which we provide. We are looking forward to providing you the same pleasant accommodations and... More 

Boynton Beach, Florida
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2016

We had a very pleasant stay with a lovely free breakfast. The hotel was located in thee heart of town, and therefore we could leave the car and walk around the neighborhood( which happens to be avery historical city along with a popular college.

Helpful?
1 Thank Eddie B
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave valuable feedback regarding your recent stay at our hotel. We are glad to hear that you enjoyed your stay! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of... More 

The Villages, Florida
Level Contributor
164 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 October 2016

The hotel is near a very quaint and historic city of Shepherdstown as well as Gettysburg and Harper's Ferry. The rooms are quite small as well as the bath. The beds were very soft but all in all it was a comfortable stay.

Helpful?
1 Thank perrjojo
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear that you enjoyed your... More 

Columbia, MD
Level Contributor
310 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 September 2016

My wife and I stayed at the Quality Inn for a couple nights and found it to be just average. The air conditioning unit was extremely noisy, appeared very old and we turned it off in order to sleep. The bathroom was very small and we had trouble closing the door because there was so little room to move. The... More 

Helpful?
1 Thank LordThomMohr
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for your business and thank for taking the time to leave feedback regarding your recent stay at our hote. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay for all of our many guests. I will share your comments... More 

Michigan
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2016

This was the 3rd and last time we will ever stay at a Quality Inn. This hotel chain refuses to upgrade and replace old worn out EVERYTHING in their hotels. Wall paper peeling off the walls not to mention the stains on the walls. Bed was horrible...sleeping on a rock would have been more comfortable. The faint smell of mildew... More 

Helpful?
2 Thank Tesstr
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us, and we will be using the feedback you provided to make improvements if needed. I... More 

Travellers are raving about these Shepherdstown hotels

New Jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016 via mobile

This hotel is a good place to stay if you want to bike the C&O trail. It's located in a great little town with some good places to eat. The rooms are pretty big and we were able to bring our bikes inside .

Helpful?
Thank Beachluv39
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, It was our pleasure to have you as guests at our hotel, and we are glad to hear how much you enjoyed your stay! Thank you for taking the time to leave such positive feedback. Your feedback is vital to our hotel's overall success and is valuable towards our entire staff's continuing efforts of creating an enjoyable... More 

Blacksburg, South Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

Enjoyed our stay at Quality Inn in Shepherdstown. Location was good. Staff was nice and friendly. Hotel was clean and enjoyed a good nights sleep. Made reservations online and process was easy and quick. Checking in and out was a breeze. Very satisfied. We would stay again at this hotel.

Helpful?
1 Thank Pam S
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Thank you for all of your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. Our entire team takes tremendous pride in our hotel and the services which we provide to all of our hotel guests. Thank you for your business. We look forward to your next visit... More 

Baltimore, Maryland
Level Contributor
100 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 September 2016 via mobile

We have stayed here for the past 6 years while attending our wonderful CATF weekends. The motel is clean, inexpensive and convenient to Shepherd College. They offer a modest free breakfast in a tiny eating area. The staff is pleasant and accommodating.

Helpful?
1 Thank paulhollinger
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Hello. We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our entire staff joins me in saying: thank you for the positive remarks! We are so... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2016 via mobile

Fantastically patient, knowledgeable, professional staff; Small Child-friendly complimentary breakfast; VERY convenient location to family, Shepherd University, Charlestown Race Track/Casino, and Harpers Ferry National Park. We'll be back again and again!

Helpful?
1 Thank Carla G
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback on your most recent stay at our hotel property. Your feedback is very important to our entire staff. Our staff utilizes your vital feedback to create an enjoyable experience for each of our hotel guests. Our hotel staff is delighted to hear that you enjoyed your stay and... More 

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Drive, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443 (Formerly Comfort Inn Shepherdstown)
Region: United States > West Virginia > Shepherdstown
Price Range: $110 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Shepherdstown 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn Shepherdstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“elevators are available”
 of 5 bubbles barbarachristy, 19 Nov 2016 | Read review
“Just go and enjoy”
 of 5 bubbles 94eddieb, 6 Oct 2016 | Read review
“It's a quiet area -- all rooms are good (at least on Thursday and Friday nights).”
 of 5 bubbles , 21 Aug 2016 | Read review
“The hotel is not in a resort area, don't expect a view of anything awesome.”
 of 5 bubbles robertlD2488ZX, 16 Jul 2016 | Read review
“we had a room just off the breakfast nook and didnt have any issues”
 of 5 bubbles VacBruen, 24 May 2016 | Read review
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