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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Winter Park, Florida
Reviewed 14 February 2015

This was a reasonably priced hotel with an acceptable room. I have no negative comments however, there wasn't anything super wonderful about it either. Shepherdstown has limited options for hotels and this is a reasonable choice for the location. It was not difficult to find and decently located.

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Helpful?
Thank AnnualAdventurer
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Vaued Guest, We would like to thank you for taking the time to privde feedback on your recent stay at our hotel. Feedback from our guests is very important to our entire staff and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business, and we look...

Reviewed 19 January 2015

Overall our stay was comfortable and ok. The staff was very friendly; however the rooms were really in need of updating. Peeling wallpaper, smelly shower curtain, old sink with open drain/plug on a chain. We stayed in two adjoining rooms- in one the heat was uncomfortably hot even on the coolest heat setting while the other room could not get...

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Helpful?
Thank blueskytravels
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your most recent stay at our property. Your feedback will be shared with the apporopriate departments. Again, thank you for your time and...

Washington DC, District of Columbia
Reviewed 6 January 2015

The staff was super friendly and helpful, and the bed was super comfortable. I didn't eat the complimentary continental breakfast, which was very ordinary looking. Convenient location on main road into town.

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Thank Jimbowein
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Wagram, North Carolina
Reviewed 29 December 2014

The staff here are very accommodating and friendly. The entire Inn looks very tired. Frayed towels corroded sink fixtures, peeling wallpaper. I could go on but when there are very few options in the area, one looks past the slightly musty feel and settles for some decent nights sleep. We slept past the 6:00-10:00 breakfast offerings and never used the...

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Thank pminyon
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to provide feedback on your recent stay at our hotel property. Feedback from our guests is very important to all of our staff and your input helps with our continuing efforts to provide excellent service and a great stay. I am sorry to hear that certain items...

Yorktown, Indiana
Reviewed 16 November 2014

I'm a very loyal patron of LaQuinta Inns, but they don't have the same presence as the Choice hotels, especially in the WV/VA/MD area. I've had some nice stays recently at Choice properties and selected the Shepherdstown Comfort Inn on this basis. The property is convenient to the major roads through Shepherdstown and relatively easy to find. The building is...

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1Thank Analogkid1958
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to our entire staff and your input helps with our continuing efforts to provide excellent service and a great stay. I am sorry to hear that certain amenities were not...

Portland, Oregon
Reviewed 15 October 2014

11 bikers stayed here. A very timely shuttle picked us up at the Ferry and took us to our rooms. Our bikes were stored safely in a meeting room. We were also shuttled to our dinner location. Again in a very timely manner. Staff was friendly and helpful and went out of their way to accommodate as many bikers as...

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Helpful?
Thank sab97206
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on your recent stay at our hotel and to offer such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in our hotel and the services we provide. Our entire staff is delighted...

Reviewed 12 October 2014

Room was clean and staff was very friendly. Quiet and a great location for a peaceful get away. Not enough charging locations in the room for all of today's electronic requirements. Breakfast was adequate for what you would expect. Would stay here again.

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Thank bulldawg06
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to our entrire staff and your input helps with our continuing efforts to provide excellent service and a great stay. We are very pleased to hear of your pleasant stay at our hotel,. We greatly...

Reviewed 4 October 2014 via mobile

I've been here three times. I didn't stay the night, just dropped friends off and walked in to ask a question. All three times the same blonde girl was working. She never once acknowledged my presence until I had to say "excuse me" or clear my throat to get her attention. She acted like I was annoying her and gave...

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Thank Mcmdcm
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback concerning our hotel property. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is extremely important all of our staff, and we will be using the feedback you provided to make improvements where necessary. I am sorry to...

Reviewed 1 October 2014

Have stayed here for several years attending nearby theater festival. Old and a bit worn, but convenient to theaters. This year, on last of three days, returned to room to dress for dinner & theater to find flooded bathroom floor and no working toilet. Called desk, which said "sorry but forgot to mention." Said we could move ourselves to a...

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Helpful?
Thank drliff
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Our staff alerted me of the incident incurred during your stay. I can assure you that our entire staff is trained to provide the utmost level...

Newton, New Hampshire
Reviewed 29 September 2014

The reviews are pretty on par with this hotel. I stayed here the past 3 nights and it was as most reviews say: adequate. The staff was friendly, the price my wife got was fine, nothing seemed dirty, etc. Like they say: adequate. I do have to say there are two minor things I noticed that if I was a...

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Helpful?
Thank LivedOutOfSuitcase
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your most recent stay at our hotel. Your feedback is very important to our entire staff, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Best regards and safe travels!

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Dr, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443-4321 (Formerly Comfort Inn Shepherdstown)
Region: United States > West Virginia > Shepherdstown
Price Range: $117 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Shepherdstown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn Shepherdstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to see it first”
664billk, 17 Jan 2017 | Read review
“elevators are available”
barbarachristy, 19 Nov 2016 | Read review
“Just go and enjoy”
94eddieb, 6 Oct 2016 | Read review
“It's a quiet area -- all rooms are good (at least on Thursday and Friday nights).”
, 21 Aug 2016 | Read review
“The hotel is not in a resort area, don't expect a view of anything awesome.”
robertlD2488ZX, 16 Jul 2016 | Read review
5 of 5