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Holiday Inn Express Charleston / Southridge

95 reviews
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Traveller (16)
Room & Suite (22)
Dining (1)
Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)Write a Review
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11 - 15 of 95 reviews
Reviewed 18 September 2016 via mobile

The hotel itself shows a little wear and tear but the room was really clean and comfortable. Typical room, nothing amazing but nothing negative to say. The best part of this hotel is the location. There's just about any restaurant you can imagine as well...More

Thank mamaa92
Response from Timothy D, Manager at Holiday Inn Express Charleston / SouthridgeResponded 20 September 2016

mamaa92, Thank you so much for taking the time to provide us with feedback about your stay. I am so happy that you enjoyed your clean and comfortable room. We are also happy that the location was very convenient for you as well, and do...More

Reviewed 17 August 2016

Hotel is nice, second time in two weeks I stayed here for work. Room this week, I checked in massive cover smell Monday with air freshener. Get back from work second night, non smoking room smells like an ashtray. Did not report the issue because...More

Thank lylecroberts
Response from Timothy D, Manager at Holiday Inn Express Charleston / SouthridgeResponded 18 August 2016

lylecroberts, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More

Reviewed 28 July 2016

Hotel was not busy at all. Breakfast area was not busy. Food was good and hot. Front desk staff was helpful. Room was clean. Bed was comfy. Plenty of pillows. Room was spacious. Plenty of parking. Nice hotel.More

Thank Lisa S
Response from Timothy D, Manager at Holiday Inn Express Charleston / SouthridgeResponded 29 July 2016

Lisa S., We appreciate you taking the time out to provide us valuable feedback about your stay with us. We thank you for your comments about breakfast, the good food, friendly staff, and clean room. I am glad you enjoyed the comfy bed, and plenty...More

Reviewed 27 July 2016

Stayed here while on business. . . The staff were very welcoming and accommodating. Several remembered and greeted me by name when I walked through the door. The rooms are new and very nice. The housekeepers did a very good job. The breakfast variety was...More

Thank ucsportsdirector
Response from Timothy D, Manager at Holiday Inn Express Charleston / SouthridgeResponded 27 July 2016

ucsportsdirector, Thank you so much for taking the time to write a review for our hotel. We appreciated you choosing our hotel when you were in town on business, and enjoyed having you with us! I will inform our staff of your kind words, and...More

Reviewed 19 July 2016

I don't remember much about the hotel itself because this is the first one we stayed in during our week without a home. I want to mention how they didn't seem to care about why we needed shelter. My mother is 85 years old with...More

Thank Kathey M
Response from scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 20 July 2016

Dear Kathey M, I am sorry to hear about your situation with the recent floods. Thank you for bringing the fact that our staff had a lack of caring to our attention. We should and will do better in the future. I hope everything works...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Indoor pool
Details
Price range
US$131 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (22)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"The only feature that was not great was the in room air conditioning units. The air conditioner was quite..."
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"Hotel has smoking rooms. If non smoker stay away"
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"They may have suites, ask for upgrade?"
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"best floors were 3 & 4"
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