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Sleep Inn

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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
West Columbia, South Carolina
Reviewed 5 days ago NEWvia mobile

This was my first time going on a Mission Trip with this church group and we stayed here because this church had stayed here before. Check in was a nightmare. There were two ladies at the desk and it took 45 minutes to get us checked in. My sister-in-law told me it was like this every year and this was...

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Helpful?
Thank thegrayhair
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share you feedback with us. Although, I was to sorry to hear that you were not satisfied with your stay. I do apologize that we did not meet your standard. We have spoken with the coordinator of your group to apologize for any misunderstanding on the rooms. My front desk...

Dallas TX
Reviewed 3 weeks ago

This hotel was very nice and clean. The room was larger than usual for a Sleep Inn. Service was friendly and efficient. Our room was at the end of the hallway and next to the road, so we heard some road noise, but no noise from other rooms. Only complaint was that there was no easy chair in the room,...

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Helpful?
Thank Teresa D
Virginia Beach, Virginia
Reviewed 3 weeks ago via mobile

I had a quick overnight in Summersville on 11/11. My door would not open after 3 unsuccessful tries so the front desk agent, unfortunately I can't remember her name, came to help me and of course it opened instantly for her. Once I got into my room I noticed my cable wasn't working either. I felt so bad for asking...

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Helpful?
Thank LexiMLH
Oakville, Canada
Reviewed 4 weeks ago via mobile

Clean, friendly and s great deal. Wonderful stay. Basic amenities. Wonderful staff and super clean rooms. Sheets were proper and bedding was comfortable. Price was excellent and breakfast was included.

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Thank randallgan
Tonawanda, New York
Reviewed 22 September 2016

Our King Suite was very clean with a very comfortable bed. Customer service was exceptional. A very good breakfast with a ample choice of hot or cold food, This would be a the place to stay if traveling through Route 19 - Great value with a great location. I would highly recommend this location.

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Helpful?
Thank ref48
Daleville, Virginia
Reviewed 22 September 2016

The room we had at this hotel was super clean and the front desk staff were wonderful, accommodating and courteous.. We stayed overnight and the room was clean, very quiet and comfortable. Will stay there again if the need ever arises. They do not allow pets and you have to sign loudness disclosure form. That was okay with us because...

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Helpful?
Thank rcajla
Toronto
Reviewed 30 August 2016 via mobile

Definitely recommend this location. Decor looks like it has recently been redone -- beautiful furnishings and finishes. Rooms are not huge but ours was clean and comfortable. The pool was well maintained and stocked with fresh towels. No tub but great shower. No mini fridge but very good breakfast. All of the staff that we encountered were cheerful and friendly....

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Helpful?
Thank Shar1234567
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I will certainly be sure and share your comments with all of the staff. Your comments will be so encouraging to them. We are currently adding the mini fridge and microwaves to our rooms. So for your next visit with us you will have that...

Reviewed 21 August 2016 via mobile

My family (3-4 families) have been staying here for years and have AWAYS had a very clean room and great customer service. On one trip my daughter forgot her iPad. We didn't realize it was gone until the hotel called to let us know. They promptly mailed it to us.

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Helpful?
Thank Vivian P
Gary W, Manager at Sleep Inn, responded to this review

Dear Vivian, Thank you so much for sharing your comments with us. I appreciate you and your family for choosing Sleep Inn for your lodging needs. I am so glad that we were able to return your daughter's iPad to her. As soon as I saw it I knew that she would be upset with if it was lost forever....

Reviewed 5 August 2016

Stayed here a couple of nights during the weekend. Would have rated higher if there was a refrigerator and microwave in room (my brother's room on the first floor had a fridge). Staff was nice. Had everything we needed.

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Helpful?
Thank Andrew F
Gary W, Manager at Sleep Inn, responded to this review

Dear Andrew, I appreciate you taking the time to share your feedback with us. We love hearing from all of our guests. I do apologize that your room did not have a refrigerator and microwave. We are currently adding those to our rooms. The rooms that currently have those are slightly higher the rooms without. It does cause some confusion...

Reviewed 15 July 2016 via mobile

I booked 4 rooms for my travelling family and dealt with Pam and I was extremely satisfied by her amazing customer service and professionalism. She was so sweet and I can't say enough about how we were so nicely treated by her. Thank you Pam. I wish every hotel had a person like you to deal with!!!

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Helpful?
Thank Mike L
Gary W, General Manager at Sleep Inn, responded to this review

Dear Michael, Thank you so much for taking the time to share your feedback with us. We love hearing from our guests, especially when the feedback is as positive as yours. I agree 100% that every hotel needs an employee like Pam. She is great with ALL of our guests. Even our furry 4 legged friends get special attention from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn

Address: 701 Professional Park Dr, Summersville, WV 26651-2015
Region: United States > West Virginia > Summersville
Price Range: $99 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
3 questions
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Reidsville, Georgia
Centerville, Ohio
over a year ago
Chiefland, Florida
over a year ago

See all questions (3)

Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 120 is on end next to road and there is some road noise,”
 of 5 bubbles DallasTXTkd, 17 Nov 2016 | Read review
“Book early.”
 of 5 bubbles andrewf856, 4 Aug 2016 | Read review
“If there are a lot of guests book when you're there, you might request a second floor room.”
 of 5 bubbles 557sheliag, 13 Jul 2016 | Read review
“Rooms on the top floor middle are quiet enough”
 of 5 bubbles 550aroberts, 12 Jul 2016 | Read review
“We requested 1st flr as I had knee replacement surgery 6 wks prior to this trip. We not only had 1st flr but only 5 rooms off the lobby.”
 of 5 bubbles farmersgal, 27 Jun 2016 | Read review
5 of 5
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