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Comfort Inn & Suites Black River Falls

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Comfort Inn & Suites Black River Falls
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 January 2015

This is usually my first choice when staying in the area to visit cousins. Rooms are clean, beds are comfy, breakfast is pretty standard for Comfort Suites, which is usually sufficient for me. Rooms right by the pool can be a bit noisy at times, but nothing out of the ordinary. Staff is always efficient & helpful.

Helpful?
1 Thank Lanny M
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Lanny M, Thank you for the review! We appreciate you taking the time to let us know how we are doing! I am happy to see you enjoy your stays with us and we hope you will return soon so we can deliver the same dependable service you have come to expect! Safe Travels, Tamra Soto/GM More 

Duluth, Minnesota
Level Contributor
105 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 January 2015

This hotel was okay. Customer service - front desk, was terrific-friendly, accommodating, courteous. The rooms could use some updating and deeper cleaning. The shower curtain smelled sour once it got wet-very unpleasant. I expected the bed to look like the pictures, namely that the comforter was wrapped in white sheets. It was not. And the fitted sheet did not fit... More 

Helpful?
Thank Kim R
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Kim R, I am sorry to hear you did not enjoy your stay. I apologize that the photos on-line were not accurate. We just finished a full renovation and our professional photography is not able to be completed until February. We are excited to get our new photos and show off our newly updated hotel! Just this week we... More 

Danbury, Connecticut, United States
Level Contributor
271 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 1,361 helpful votes
Reviewed 27 December 2014 via mobile

"Don't sound desperate," I whispered to my wife as she talked to the night clerk at this property over the phone at midnight. "We need a room tonight, right away," said my wife to the clerk, with a slight quiver. We were on I94 East when snow came suddenly and we had to break off our journey. We were worried... More 

Helpful?
13 Thank MALAYAPPAN
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Malayappan, What a great review! We are so glad to have been your shelter in the sudden snow storm. Laura is a true customer service gem! We are proud to have her on our team! Thank you so much for being our guest and for the kind words. We hope the rest of your journey went smoothly. We look... More 

1 review
Reviewed 21 December 2014

We reserved a room in November and received a confirmation receipt for a pool side suite. When we checked in during our family vacation in December they had no reservation for us and had no poolside available. They then stuck us in a room that shared a wall with their utility room. It stunk like cigarettes and was much smaller... More 

Helpful?
Thank BenFrederick
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Guest, I am so sorry for the mix up on your room reservation! When your party was with us in November, we re-booked the room along the pool again under Frederick, however it appears that was for another family member who has always stayed in that room. I believe since you had not had your own room in the... More 

Lake Geneva, Wisconsin, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2014 via mobile

I truly believe a staff seperates hotels from good to excellent. You can sleep anywhere but Prit the front desk agent created an experience. He was so helpful, sincere and kind from getting us milk for our small baby, printing us off menus for a late dinner, helping us with our heat and making us feel welcome. The hotel was... More 

Helpful?
1 Thank Amy E
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Amy, Thank you for the great review! It is wonderful to hear Prit was able to provide you with outstanding service! Our goal is to make all our guests feel welcome and a valued part of our "hotel family"! We are so pleased to be your new choice of lodging in Black River Falls! Thank you for your trust... More 

Springfield, OH
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 8 November 2014

We stayed here on our way to North Dakota. The attendant was great and gave us good advice on places to eat in the area. The room was very clean and spacious. The bed was very comfortable and we both slept very well. The room was also very quiet (we were on the second floor near the back of the... More 

Helpful?
Thank Dagma
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Dagma, Thank you so much for choosing the Comfort Inn & Suites of Black River Falls! We are pleased to see you enjoyed your stay! On behalf of the staff and myself we want to thank you for the nice review and to wish you safe travels! Kind Regards, Tamra Soto/GM More 

1 review
Reviewed 20 October 2014 via mobile

We originally were going to stay at the Casino hotel...however it was totally booked (we've stayed there before it was really basic) we needed another hotel room asap! What a nice, Clean, place for a small hotel! Feel very safe and nice breakfast! Already decided this is where we will be staying from now on! :)

Helpful?
Thank Laura D
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Laura D, Thank you so much for the kind words! It was our pleasure to serve you! We are honored to be your new choice for lodging when you are in the Black River Falls area! We hope you had an enjoyable time at the casino too! Safe Travels! Tamra Soto/GM More 

Carlock, Illinois
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 October 2014

Delayed by traffic and an unexpected detour, it was such a relief to arrive to a welcoming, smiling, and friendly desk staff person and check in to a very clean and quiet room. Everything was just what one would hope for in a spot along an interstate highway and then some. Great breakfast and great value. I would definitely stay... More 

Helpful?
1 Thank Mary A
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Mary, All of us at the Comfort Inn & Suites are so glad you were pleased with your accommodations and service! Some of our staff have to travel the interstate through the construction each day so we totally sympathize with your experience! Thank you for staying with us and for the nice review! We hope you will stop by... More 

Milwaukee, Wisconsin
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 September 2014

Last time we had stayed at Majestic Pines Hotel in Black River Falls - this was a million steps above! The room and whole hotel were very clean. Check-in was a breeze. Front desk had my confirmation up in less than a minute, along with room keys. Breakfast is very good and the staff kept everything full and clean. Would... More 

Helpful?
2 Thank vegascarol
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Vegascarol, What a wonderful comment! Thank you so much! It's great to hear we were able to make your stay comfortable and enjoyable! We truly appreciate your staying with us and also the nice review! We hope to see you again when you're in the area! Safe Travels, Tamra Soto/GM More 

mayville
Level Contributor
222 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 12 August 2014

very clean rooms and nice place. They were doing some painting maintence and seemed to care about the upkeep. Staff friendly and the place was full. We would stay here again easy off the highway. Very comfy king bed in our room...best sleep ever in a hotel room!

Helpful?
Thank sarah h
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Sarah, Thank you for choosing the Comfort Inn & Suites of Black River Falls! We are so glad you enjoyed your stay! We are so excited to have the building painted with fresh new colors! Our renovation is almost complete with new furniture and fixtures throughout the hotel and fresh paint on the exterior! We hope you will stop... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn & Suites Black River Falls

Address: W10170 Hwy 54 East, Black River Falls, WI 54615
Region: United States > Wisconsin > Black River Falls
Price Range: $98 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Black River Falls 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn & Suites Black River Falls Hotel Black River Falls
Comfort Inn And Suites Black River Falls
Holiday Inn Black River Falls
Black River Falls Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Black River Falls staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Black River Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel!”
 of 5 bubbles 34HeatherB, 24 Aug 2016 | Read review
“Any room in this hotel has to be excellent.”
 of 5 bubbles gilb112016, 17 Aug 2016 | Read review
“We had a room on the first floor near the pool. It was quiet.”
 of 5 bubbles grand672015, 16 Aug 2016 | Read review
“Pool side was nice option”
 of 5 bubbles stephenlZ8610DC, 24 Jul 2016 | Read review
“If you have children, a poolside room is well worth it!”
 of 5 bubbles JenniferK49, 19 Jul 2016 | Read review
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