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We found this hotel to be dated as far as furnishings and average landscaping. The entrances to the buildings from the paring lots could have been closer. Despite this we enjoyed our stay. The location is close to the zoo, Miller Park and the Milwaukee...More
If you want to stay here, forget about club privileges and book via third party if you want breakfast voucher. Rude customer services, bad checking information. Figure things on your own and ask for everything otherwise you are on your own.More
Response from SherOpsManager, Manager at Sheraton Milwaukee Brookfield HotelResponded 3 days ago
I'm sorry your stay was anything less than spectacular. Most assuredly, all our associates are united in striving to exceed your expectations. Clearly we did not, and I would very much like to hear more about your experience. I hope you'll contact me on...More
Although there was a lot of construction around, this location was very well located for our family event in Brookfield. There was a bar and restaurant on site and they had late check out at noon which was really nice! The bed and linens were...More
Response from SherOpsManager, Manager at Sheraton Milwaukee Brookfield HotelResponded 5 days ago
Thank you for the kind words about our hotel and staff, and for your understanding with the construction at Brookfield Square. We look forward to welcoming you back!
Stayed here for 2 nights during a business meeting and the hotel was nice and recently remodeled . SPG gold/platinum members- try to get a room club level, which is level 4 Milwaukee tower. This way you can pop in / out of the lounge...More
When we checked into the motel, the front desk staff were very friendly and professional. We went to our room to quickly change our clothes to leave for a dinner reservation. I a noticed a large section of the carpet was covered with lint like...More
Response from SherOpsManager, Manager at Sheraton Milwaukee Brookfield HotelResponded 3 weeks ago
Firstly, I'm sorry your experience at our hotel was anything but stellar. All our associates are united in striving to exceed your expectations. And while I was delighted to read your positive comments about our staff, I'm sorry for the shortcomings you mentioned....More