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Country Inn & Suites By Carlson, Madison Southwest

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Country Inn & Suites By Carlson, Madison Southwest
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Madison Southwest
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Showing 240: English reviews
Cottage Grove, Minnesota
Reviewed 13 September 2016

We had booked our reservation through expedia.com, a few months later needed to add an extra day to stay. We called the hotel direct and added a day supposedly to the same room type. Upon checking in we were told we had to pay for the whole stay even though we paid for three days through expedia. It took a...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank daniellecheslog
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hi Danielle, Thank You for taking the time to submit another review. You booked your reservations through Expedia (and I took the time to confirm with Expedia customer service that you were aware of the room type you booked). You were asked for a credit card for incidental charges at check in, which is standard procedure for hotels on 3rd...

Amelia Island, Florida
Reviewed 13 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank davidvF8767YI
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Chicago, Illinois
Reviewed 6 September 2016

Carlson has a great rewards program which helped me get a deal on this room. The room was clean and comfortable. It had a whirlpool, a shower with two seats, a fridge and a microwave. Everything was in good condition. There are good restaurants and shopping nearby. Breakfast was included; there were several choices, ranging from fairly to quite good.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 814darrellh
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Good Morning - Thank You for taking the time to submit your review! I am thrilled to see that you are a member of Club Carlson and enjoyed your time at the hotel. We all look forward to seeing you again in the future. Safe Travels!

Grayslake, United States
Reviewed 5 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Wayne W
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Lake Nebagamon, Wisconsin
Reviewed 1 September 2016

This hotel has been newly renovated and the rooms were very attractive, large and comfortable. The bathrooms were spotless. Great breakfast choices. Good location. A great restaurant, Quivey's Grove, is within walking distance next door, with a beautiful grounds to walk around.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Joey9167
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Good Morning - Thank You for taking the time to submit your review. I am thrilled to see that you not only enjoyed the hotel and amenities, but that you were able to explore the surrounding area as well. We look forward to seeing you in the future. Safe Travels!

Eau Claire, Wisconsin
Reviewed 30 August 2016 via mobile

The hotel was clean, and in process of updating rooms. The pool area was excellent for the kids, and was the primary reason we chose this hotel. I would choose this hotel again when traveling with the family.

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Helpful?
Thank TurnThePage2
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Thank You for taking the time to submit your review. We are very happy to see that you enjoyed your time at the hotel. We look forward to seeing you again in the future!

Viola, Wisconsin
Reviewed 16 August 2016

We came for a wedding and we never got our keys to work and finally they decided they didn't want to have to let us into our room anymore and "upgraded" us, after numerous times of complaining and them getting pissed off. They we were charged at a much higher rate then we were told, along with numerous other guests...

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Helpful?
Thank ghansen09
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello again - Thank You for taking the time to reach out to us with your issues. We are continuing with our renovations now that we have all the new furniture in all the rooms including the sofa beds. We hope to have the public areas completed yet this fall. I am sorry you were not happy with your upgrade...

Reviewed 9 August 2016 via mobile

The room was clean, quiet and comfortable. Pool did not have slide as pictured but did have shallow area for little kids. Pool area very clean as well. Nice breakfast and dining area. Would visit again

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Helpful?
Thank Lori B
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello - Thank You for submitting your review. I am happy to see that you enjoyed your time at the hotel. The shallow (less than 4" deep) kids area is very popular - it is about 50/50 with the slide as far as some guests like it and some don't. We will continue our renovations this year and hope that...

Reviewed 8 August 2016

First time I've bothered to write a review. Main upside is the room was clean, but the wallpaper was peeing. Shuttles to airport and Epic, but they run on their schedule, not yours. Made three of us wait 45 minutes at airport for a 4th passenger, could have basically made it to the hotel and back by the time he...

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Helpful?
Thank nicholaswray
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello - Thank You for taking the time to submit your review. We are 40 minutes one way from the airport so their are times that our complimentary shuttle from the airport will wait to pick up another guest so they can use the shuttle as well. It is usually not a problem since everyone is going to Epic training....

Chicago, United States
Reviewed 25 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Christian C
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

26 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Country Inn & Suites By Carlson, Madison Southwest

Address: 6275 Nesbitt Road, Fitchburg, WI 53719
Region: United States > Wisconsin > Fitchburg
Price Range: $158 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Madison Southwest 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Country Inn & Suites Madison Sw Hotel Fitchburg
Country Inn And Suites Madison Sw
Country Inn Fitchburg
Fitchburg Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Madison Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not use this hotel”
 of 5 bubbles ghansen09, 16 Aug 2016 | Read review
“Try to get on as far from the highway side as possible.”
 of 5 bubbles PhyllisS794, 13 May 2016 | Read review
“Choose another Hotel”
 of 5 bubbles jw975, 20 Aug 2015 | Read review
“I honestly wouldnt book here until they train their front desk staff on providing premier customer service to guest”
 of 5 bubbles Laniyah123, 16 Aug 2015 | Read review
“Our room was located away from a busy highway, so it was very quiet.”
 of 5 bubbles DickBobG, 12 Jul 2015 | Read review
5 of 5