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Quality Inn & Suites

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144 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 6 August 2016

While the hotel is centrally located and the rate is reasonable, it was older and rather dark and dingy. Our room was right across from the kiddie pool, which wasn't a problem as far as noise was concerned, but the hallway smelled of chlorine and in the morning a portion of the pool area was closed off because someone had...

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Helpful?
Thank 24st35
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear 24st35, We are sorry you were not totally pleased with your stay. We are two years through a four year plan of improving our rooms. The large open pool area can smell of chemicals at times. We are looking at ways to improve the air quality. We are glad you enjoyed the breakfast. Thank you for your comments and...

Saint Louis Park, Minnesota, United States
Reviewed 2 August 2016

We stayed here over the July 4th weekend while attending a family reunion at nearby Pamperin Park. This hotel has a good central location within walking distance of many restaurants and things to do. The riverfront boardwalk is just across the street, and the large Saturday Farmer's market is just outside the front door. The pool area is quite large,...

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Helpful?
Thank Lisa F
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Lisa, Thank you for your comments. We are happy that you enjoyed your stay. We look forward to seeing you in the future.

Northern Wi
Reviewed 28 July 2016

We chose this hotel for our family vacation due to the deeper pool - over 7 feet - and the location. We enjoyed the location close to downtown. We were able to walk along the river and enjoy the sculptures, the scenery and the people. We were there on a Friday night and there was music and festivities along the...

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Helpful?
Thank Kristi B
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. We are glad you found time to enjoy all that downtown Green Bay has to offer. We will check the corner rooms and see what we can do for better air circulation. Your satisfaction is important to us. We hope to see you again. Sincerely, Deb McAllister

Reviewed 26 July 2016 via mobile

Great location and good value. Reasonable rates and nice pool area. Breakfast is continental but well done. Rooms are pretty clean but could use updating. We meet annually here for a family event. Their small pool is perfect for young children.

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Helpful?
Thank Amber L
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Amber, Thank you for your comments. We definitely are in the process of updating more rooms. We look forward to seeing your family in the future.

Mount Holly, New Jersey
Reviewed 17 July 2016

This is a decent hotel in downtown Green Bay. You are less then 15 minutes to places such as the National Railroad Museum and Lambeau Field. The hotel has a pool and a hot tub, and there is a complementary breakfast with a few basic things. The decor is a bit dated, it looks old and slightly run down, but...

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Helpful?
Thank Mike K
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Mike, Thank you for the review. We will continue to make positive changes to the Quality Inn & Suites while maintaining quality Customer service. Hope to see you again. Deb McAllister

Hailey, Idaho
Reviewed 29 May 2016

Friendly staff, a surprising variety at breakfast, and airport shuttle. Basic rooms but clean. Plenty of restaurants nearby and the riverwalk is across the street. On edge of downtown business section in GB.

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Helpful?
Thank william b
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear William, Thank you for your review. We appreciate your business and am very glad that you enjoyed your stay. We hope to see you again. Sincerely,

Montreal, QC
Reviewed 22 April 2016

Length/Type: 3-night, business trip Travel dates: Apr. 18-21, 2016 Overall experience: Very good Good Points: - Welcome letter w/ chocolates - Large in-room mini fridge - Microwave oven in room - Adjustable shower head in bathroom - Very friendly staff - Free Wi-Fi - Free breakfast buffet - Free cookies and newspaper in lobby - The 'Quality Quick Mart' Bad...

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Helpful?
1Thank e_cal84
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review The Quality Inn & Suite. I am glad you enjoyed your stay and also pointed out a couple of concerns. I do read these at our monthly meeting to staff and to ownership. Improvement and training are largely decided upon through the eyes of our guests. The automatic door is definitely on...

Munising, Michigan
Reviewed 6 April 2016

The setup of this place is great for kids and families. I am very please with our stay here. A day after arriving home we realized we never checked the closet and forgot a jacket and my son's backpack. I called and they had it waiting. They charged my cc on file and shipped it to us immediately. For the...

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Helpful?
Thank Deidre P
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Deidre, Thank you so much for the review. I am glad you enjoyed your stay and that your belongings were returned in a timely fashion. See you next year. Deb McAllister

Marinette, Wisconsin
Reviewed 15 February 2016

We like to stay here because it's close to downtown Green Bay, and easy walking distance to some good restaurants, yet less expensive than other hotels nearby. Also, it's clean and the personnel are helpful and friendly.

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Thank RubyGirl58
deborahquality, General Manager at Quality Inn & Suites, responded to this review

I am glad you like to stay at The Quality Inn & Suites Downtown. I will share yous comments with our staff at our next luncheon. Thanks again,

Grafton, Wisconsin
Reviewed 4 January 2016

Nice hotel, we had drinks and diner at near by establishments (walked). We had adjoining rooms in pool area. It was new years day night and I thought the pool looked a little cloudy, probably still needed a little help after use new years eve. Our interaction with staff fine. The check in person was helpful and polite. You could...

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Helpful?
1Thank zipter
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. I am sorry the pool was a bit cloudy. It did take a couple of days to recover the clarity. It was tested several times to make sure it was safe. I am glad you enjoyed the location and hope to see you again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of a progressing downtown Green Bay, the Quality Inn & Suites is a 2005 Outstanding Urban Design award-winning property. ... more   less 

Additional Information about Quality Inn & Suites

Address: 321 South Washington Street, Green Bay, WI 54301
Region: United States > Wisconsin > Green Bay
Price Range: $112 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 89
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Also Known As:
Quality Inn Green Bay
Green Bay Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Midvale, Utah
Orland Park, Illinois
over a year ago
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the pool area for quiet”
cruznthrough, 10 Apr 2017 | Read review
“Many first floor rooms are poolside.”
ksgbay, 8 Mar 2017 | Read review
“Lots of rooms types to choose from!!”
RobW791, 18 Jan 2017 | Read review
“Go some place else!”
X7425VHtiffanym, 31 Dec 2016 | Read review
“The best room choice would be at a different hotel.”
Fielding_Mellish, 17 Aug 2016 | Read review
5 of 5