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Holiday Inn Hotel & Suites La Crosse

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Holiday Inn Hotel & Suites La Crosse
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
wi
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We have stayed here a few times on our travels to LaCrosse. We are never disappointed. The staff was friendly and welcoming. The rooms are clean and comfortable. The river walk is beautiful to walk and you are walking distance to many fine places to eat or have coffee at.

Helpful?
Thank cccobean
Vancouver
Level Contributor
186 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago via mobile

Well worth the wait! The renovation is very nice. Rooms are very clean and the front desk staff were friendly. Wireless was very strong and allowed me to work in my room. Down town La Cross is amazing

Helpful?
Thank Brewster S
Rhinelander, Wisconsin
Level Contributor
213 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 21 October 2016

The person I checked in with was unfriendly. A couple in line ahead of me were trying to tell her that their room hadn't been cleaned. English was not their first language. The clerk was very snarky and pretended to not understand the woman's English. I understood her just fine. The clerk kept asking irrelevant questions which just confused the... More 

Helpful?
Thank IngaMari
2TMN, Guest Relations Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to provide feedback on your recent stay at the Holiday Inn & Suites of La Crosse. I would like to take a moment to personally apologize for the inconveniences you experienced throughout your stay with us. I completely understand your frustrations and we are currently working on the proper training for our... More 

Travellers are raving about these La Crosse hotels

Colorado Springs, Colorado
Level Contributor
118 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 October 2016

Spouse and I stayed one night on a road trip. Very nice accommodations. We had booked through priceline and requested a king bed (must request bed type on check-in). In the past, we have run into an attitude due to priceline use, but the clerk gave us a king suite (mind you it was a Monday night and very slow)!... More 

Helpful?
Thank timetogo132
minneapolis
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 September 2016 via mobile

I have stayed here many times over the years for business. They have done some remodeling and improvements. Rooms still very nice. The one thing they blew in the remodeling was the restaurant and bar space. The new burger concept and breakfast menu have some promise. Unfortunately the remodel is dull. The tables are cheap and environment feels like a... More 

Helpful?
Thank Twinsguy
2TMN, Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to give us your feedback regarding your recent stay at the Holiday Inn & Suites in Downtown La Crosse. We regret you were disappointed with your experience. Your concerns are extremely important to us and we take them very seriously. The Burger Fusion restaurant connected to our hotel is leased out and... More 

Midwest
Level Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 September 2016

We spent two nights in a King suite. The bed and pillows were great....better than sleeping at home! Location is ideal with many good restaurants, pubs and interesting shops within walking distance. Yes, the parking ticket validation cloud have been explained better (I left our car in the garage for two days....didn't use it once) but the staff is very... More 

Helpful?
Thank HawkeyePilgrim
Management response:

Thank you so much for your feedback regarding your recent stay with us here at the Holiday Inn & Suites in Downtown La Crosse. We appreciate all the kind words regarding our renovation as well as our staff. We are currently taking steps to address the wifi problem, our hope is it will be an issue of the past very... More 

Oconomowoc, Wisconsin
Level Contributor
136 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 September 2016 via mobile

No internet - well, nothing you can actually use. While the remodel over the past N years is still coming along, what is taking so long? The new shower curtains in my room are about 5 inches too long; raise the bar or get shorter shower curtains. Eww! Many 'little' things that make this excellent location with great staff; just... More 

Helpful?
Thank JFSoccerCoach
Management response:

Thank you so much for taking the time to share your experience staying at the Holiday Inn & Suites in Downtown La Crosse. Our remodel has taken some time, but we want to ensure we do the best possible job for our guests, including addressing the wifi issues in some of our rooms. We are addressing the shower curtain issue... More 

1 review
Reviewed 12 September 2016 via mobile

I stayed at this hotel for 2 nights to attend a high school reunion which was conveniently located right across the street. At check-in, the person on duty had difficulty explaining the parking validation process. (If you do not get this right you will have to pay when leaving the parking garage). Additionally, my room was never cleaned even though... More 

Helpful?
Thank N Eric L
Management response:

I am so sorry that your recent stay at the Holiday Inn & Suites was not what you expected. The parking garage can be confusing, we are taking extra measures to be certain all guests are aware of having their ticket validated at the front desk, and to be sure they place the Holiday Inn guest paper on the front... More 

2 reviews
Reviewed 11 September 2016 via mobile

Wonderful customer service from a young man (Brandon?) when we checked it. Hotel is very clean, nice location. There's a lot of little stores, restaurants, bars, and coffee shops with in walking distance. Check out Jule's Coffee Shop for great coffee and scones. Would recommend this hotel!

Helpful?
Thank Delaney B
Management response:

Thank you so much for all the kind words regarding our hotel, and our front desk manager Brando (he is fantastic)! We hope you come stay with us again soon! Best Wishes! More 

Minnesota
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 September 2016 via mobile

I like Holiday Inns. Will always stay at one if available... This place is perfect for location....walking distance to many bars and restaurants and across the street from an event center which appears to have many concerts, shows etc. Parking is a ramp next to hotel. Hiccup#1: I booked my room for two queen beds online. Checked in and somehow... More 

Helpful?
Thank Barb B
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Dear Barb B, Thank you for your feedback and for choosing our hotel for your travel needs. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am happy to read that you found our hotel location convenient for your needs and... More 

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Bathroom (12)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers, mac n cheese, and shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more   less 

Additional Information about Holiday Inn Hotel & Suites La Crosse

Address: 200 Pearl Street, La Crosse, WI 54601
Region: United States > Wisconsin > La Crosse
Price Range: $153 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites La Crosse 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn La Crosse Hotel La Crosse
La Crosse Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites La Crosse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower rooms might have better internet”
 of 5 bubbles timetogo132, 12 Oct 2016 | Read review
“Check for construction first and find out if rooms available away from it.”
 of 5 bubbles 25douglast, 14 Jul 2016 | Read review
“Higher floors on west side give you a sunset view, and (maybe) a water view.”
 of 5 bubbles DC_Fanatic, 12 Jul 2016 | Read review
“Wait until they have better parking and the remodel is done. Oh and fix the squeal in the vents.”
 of 5 bubbles djvangrit, 7 Jul 2016 | Read review
“Ask for a room on the top floor so you don't have anyone walking around above you.”
 of 5 bubbles atti2de2002, 8 May 2016 | Read review
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