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101 State St, La Crosse, WI 54601-3221
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 29/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (375)
Room & Suite (138)
Dining (37)
What is Travellers’ Choice Best of the Best?
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#1 of 20 hotels in La Crosse
2021 Travellers' Choice Best of the Best
Welcome to The Charmant Hotel, a 67-room upscale boutique hotel in historic downtown La Crosse, Wisconsin. Our hotel is a renovated candy factory, built in 1898. Architectural details of the original building have been preserved and reimagined, including maple wood flooring, wood beams, and exposed brick. Some say these materials still emanate the sweet smell of candy. Regarding our name, Charmant was a premium line of chocolates produced by the former Joseph B. Funke Candy Company. Charmant is also the French word for "charming," reflecting the hotel's friendliness, whimsy, and allure. Embracing locals and visitors alike, The Charmant Hotel is the heart of hospitality in La Crosse. Our rooms and suites feature premium amenities. Event spaces are available for business gatherings or private dinners. Our restaurant features a warm, inviting ambiance serving market driven, rustic, globally influenced cuisine using fresh ingredients sourced from local and regional farmers and purveyors. Offering daily breakfast, lunch, and dinner service, the dishes emerging from the open kitchen are fresh, simple, and down-to-earth. The 75-seat restaurant offers outdoor patio dining and a private dining room. Additional food and beverage venues at The Charmant Hotel include a cocktail bar and lounge, a "parlour" offering coffee and spirits, a rooftop terrace serving wood-fired pizza, and a sweet bar with pastries and handmade confections. Bon appetit!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking nearby
Coffee shop
Breakfast available
Happy hour
Special diet menus
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Great View
River View
2985Reviews3Q+A100Room tips
Traveller rating
  • 2,566
  • 271
  • 103
  • 37
  • 10
Time of year
Traveller type
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Popular mentions
Ernest R wrote a review Today
1 contribution
We highly recommend this hotel for a pleasure or business stay. Truly refreshing! Location was perfect and all staff were genuinely friendly and a pleasure to work with. Again, truly a refreshing stay!
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
EC13091 wrote a review Today
Ellicott City, Maryland1013 contributions296 helpful votes
We enjoy boutique hotels, and the Charmant is what every boutique hotel should be. We booked well in advance (staff told us they have heavy demand, so we’re glad we did). When we arrived on a recent Friday night, our room was not yet ready, at 4:45PM. Such are the challenges of getting staff during COVID times. But rather than plopping us down in chairs to wait, they immediately offered us each a free drink in the bar while we waited. A good start. The bartender told us a lot about La Crosse, and we ordered cheese curds for our first night in Wisconsin. Fun! When our room was ready, we checked in and went upstairs to find a lovely river view room as we had requested. There was a nice view (albeit not unobstructed, as we were a few blocks from the Mississippi). But the room was superb. A great bed, and the best hotel bathroom we have seen in ages. We opted to eat at the nearby Waterfront Restaurant (see separate review), but the hotel’s dining options looked good. On arrival we had used the valet parking service. Here, too, the hotel excelled. Rather than a paper ticket, we got a text message. In the morning, when we were ready to leave, we texted and as we walked out the door our car was waiting. The Charmant Hotel was the best hotel of our recent travels. If ever near La Crosse again, we’ll definitely be back.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: If you really want a good river view, ask for a high floor, and book a luxe river view king.
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Michelle_Diego wrote a review 21 Sep
Saint Cloud, Minnesota1 contribution
The staff was friendly, genuine and knowledgeable. The food had wonderful presentation and was delicious. The rooms and overall atmosphere were so charming. I highly recommend The Charmant Hotel, we had an incredible stay!
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
rebeccamX2810ON wrote a review 21 Sep
Minneapolis, Minnesota2 contributions
We attended a wedding in La Crosse, WI this past weekend. It was a great time, enhanced manifold by the wonderful boutique hotel we stayed in-- The Charmant. The historic building set the stage for learning about the rivertown. The service exceeded expectations, including special attention to a delivery to us by the front-desk staff. The room--especially the bathroom--made us feel we were at a very high-end place (and we travel frequently). The bar had great food and even better service. Highly recommend adults to this fun place.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
davidtornberg wrote a review 19 Sep
1 contribution
This place is beautiful. Brimming with character that is lacking in most hotels, it is a must stay when visiting Lacrosse. The lobby bar has a great vibe and the service is top notch. The rooms are large and extremely comfortable. The bathroom had a double sink and a huge shower. Everything was carefully appointed and where possible restored from the original building. It is the beast hotel I have ever stayed at and I am extremely well traveled. Love it!
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
Trip type: Travelled on business
US$148 - US$240 (Based on Average Rates for a Standard Room)
United StatesWisconsinLa Crosse
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Frequently Asked Questions about The Charmant Hotel
Which popular attractions are close to The Charmant Hotel?
Nearby attractions include The Great Escape of La Crosse (0.4 km), Riverside Park (0.2 km), and Riverside International Friendship Gardens (0.4 km).
What are some of the property amenities at The Charmant Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Charmant Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charmant Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Charmant Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Charmant Hotel?
Conveniently located restaurants include Lovechild, Pearl Ice Cream Parlor, and Waterfront Restaurant and Tavern.
Are there opportunities to exercise at The Charmant Hotel?
Yes, guests have access to a fitness centre during their stay.
Is The Charmant Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of La Crosse.
Are any cleaning services offered at The Charmant Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Charmant Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Charmant Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.