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Grand Geneva Resort & Spa

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Traveller (445)
Room & Suite (469)
Pool & Beach (60)
Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“chop house”(322 reviews)
“golf course”(288 reviews)
“grand geneva”(867 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
29 Aug30 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,376)
Filter reviews
2,365 results
Traveller rating
1,412
489
230
137
97
Traveller type
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LanguageEnglish
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1,412
489
230
137
97
Show reviews that mention
All reviewschop housegolf coursegrand genevabathroom mirroritalian restaurantplayboy clubjunior suiteget awayfire pitbeautiful groundsgreat golflobby barski hillfitness centersteam roomfrom chicagobottle of champagne
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1 - 5 of 2,365 reviews
Reviewed 2 days ago

We were disappointed that they sold us a bottle of champagne as part of the couples spa package but they us sparkling wine! Their advertising clearly states "CHAMPAGNE." We are not stupid. sparkling wine is NOT champagne. We felt lied to. The waitress tried to...More

Thank Lonnie R
Reviewed 3 days ago

We stayed here for a work conference and booked the only room type available on the block for this event. The room was a standard room with two full-size beds. Besides the small beds, the room seemed overdue for a refresh by about 15 years....More

Thank Ryan S
Reviewed 3 days ago

Our stay was just so-so. The pool was small and jam packed everyday! Way too many floaties in the pool. Not enjoyable for adults. The food was not so great and overpriced. The room was not clean when we arrived, chips on the floor with...More

Thank cregan2018
Reviewed 4 days ago

For as expensive as it was, they are not interested in a one-person party at all. Got the worst room, got terrible service in their restaurant, no help with bags or finding my room. No offer of valet for my car, all while carrying and...More

Thank Lorraine T
Response from Steve M, General Manager at Grand Geneva Resort & SpaResponded 3 days ago

Greetings! Thank you so much for sharing feedback about your recent stay. While it warms us to hear that you enjoyed your spa experience and the room service, we are so sorry you did not feel the service level you deserved during your stay. Let...More

Reviewed 1 week ago

Spent couple of nights here to celebrate an anniversary. We came in on a Tuesday so check in was a breathe. We were told we were in building 3 and that all buildings were connected but we were not told exactly what direction that is....More

1  Thank MillerG
Response from Steve M, General Manager at Grand Geneva Resort & SpaResponded 4 days ago

Hello Mr. Miller - Thank you for your detailed review. I truly appreciate all your comments about your stay. We want every guest to have a better experience than you did and with your feedback, we can work towards improvements. Your comments about the food...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$148 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (445)
Room & Suite (469)
Pool & Beach (60)
Dining (46)
Amenities (216)
Family and Play Areas (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Emily S
6 July 2018|
AnswerShow all 3 answers
Response from Bobbie D | Reviewed this property |
Lake side for sure
1
Vote
tina s
29 May 2018|
AnswerShow all 3 answers
Response from Steve M | Property representative |
355 guest rooms in the main lodge and 29 Villas.
0
Votes
lulucoco
6 April 2018|
AnswerShow all 7 answers
Response from Katy C | Reviewed this property |
There is parking at Grand Geneva and Timber Ridge included in your stay.
1
Vote
Room Tips
"Don't book a double full-size room - TINY"
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"Stay at Lake Lawn Resort! You'll enjoy it much more. All amenities are in one building!"
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"Ask and demand for lake front view."
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"We love the rooms overlooking the golf course; so scenic!"
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