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Timber Ridge Lodge & Waterpark

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Traveller (305)
Room & Suite (310)
Pool & Beach (53)
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Overview
  • Excellent52%
  • Very good30%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(137 reviews)
“water park”(382 reviews)
“life guards”(51 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Reviews (1,318)
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Traveller rating
655
406
125
74
54
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655
406
125
74
54
Show reviews that mention
All reviewslazy riverwater parklife guardsfull kitchentoddler areabedroom suitebbq restaurantolder kidsbig slidespetting zoogrand genevahungry mooseyellow slideactivity roomthe indoor outdoor hot tubstove toppony rides
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481 - 485 of 1,314 reviews
Reviewed 12 April 2015 via mobile

We had a nice time and ate at Smokey Joes food was great! We have been several times and we definitely will return. The rooms were clean and the beds were comfortable. The water park was nice and clean.

Thank lidJ1
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 15 April 2015

lidJ1~ Thank you for your continued loyalty to Timber Ridge Lodge. I appreciate your kind comments and am happy that you enjoyed your stay. I look forward to welcoming you back again soon. ~ Kevin

Reviewed 11 April 2015 via mobile

This is now the second year in a row that our family decided to spend our spring break at Timber Ridge. The room we took was a 2 bedroom loft style suite with 2 bathrooms, living room, patio, dining area and kitchen. What is really...More

Thank Rocks-on-vacation
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 15 April 2015

Rocks-on-vacation~ I appreciate your candid feedback regarding your recent stay. My team strives for consistent excellence in everything we offer here at Timber Ridge, especially during our peak periods such as spring break. I apologize that we fell short of your expectations with the pricing...More

Reviewed 11 April 2015

Our family was needing a weekend getaway. The package we purchased was perfect.. great value at a great price.I'm looking forward to my next visit!! Many other activities available that would be worth staying longer than just a weekend!! Thanks Timber Ridge .....

Thank George M
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 15 April 2015

George M~ I am glad that your trip to Timber Ridge Lodge was the weekend getaway that your family needed! I look forward to welcoming you back again soon for a longer stay. ~ Kevin

Reviewed 11 April 2015

My girlfriends and I chose this resort due to its location and price. We had a wonderful girls weekend planned and were really looking forward to our visit. The room was alright. Clearly a panoramic photo was used to show the rooms which kinda gave...More

Thank Karyn T
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 15 April 2015

Karyn T~ Please accept my sincere apology for the level of disruption caused by the guests around you. We do have our quiet hours posted in our hallways for our guests to abide by. I am sorry that your neighbors did not cooperate. Our front...More

Reviewed 10 April 2015

I am writing this as we are still staying at the resort. Last night 4/9/15 we had severe weather in the area with tornado warnings. We were in the pool area when an announcement was made that we needed to vacate the area as tornadoes...More

Thank Frank S
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 15 April 2015

Frank S~ I enjoyed reading the title of your review “Great Staff”. And that they are! When we experience severe weather in the area, safety is always our number one priority. While we know that our guests come here to enjoy time in the waterpark...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Spa
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$188 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$188 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (305)
Room & Suite (310)
Pool & Beach (53)
Dining (33)
Amenities (101)
Family and Play Areas (3)
Questions & Answers
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Brooke H
6 March 2018|
AnswerShow all 3 answers
Response from Melissa M | Reviewed this property |
yes!
0
Votes
Jesus T
16 August 2017|
AnswerShow all 6 answers
Response from montana3620 | Reviewed this property |
The room we stayed in did have a jacuzzi. I believe most do but I would confirm with the hotel
0
Votes
Danielle K
4 August 2017|
AnswerShow all 2 answers
Response from montana3620 | Reviewed this property |
We were there in June 2017 and had s great stay. The room was clean and the staff treated us with kindness and respect. I wouldn't hesitate to book another stay there.
1
Vote
Room Tips
"The AC is louder on the top floors"
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"You can choose a room overlooking the water park or countryside."
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"We had a 1 bedroom plus pull out couch for our 2 grandchildren, very clean and accommodating."
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"Two bedroom units are a bit awkward if multiple families are sharing a room...second bedroom is an open loft."
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