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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,172 Reviews from our TripAdvisor Community

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There are newer reviews for Timber Ridge Lodge & Waterpark
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Showing 1,169: English reviews
Lake County, Illinois
Reviewed 4 August 2014

Nice hotel, fun water park, well-run prize-based games arcade, limited on-premise food. Plenty of organized activities for younger kids (under 10?), and the arcade and the water park kept our 10 and 11 year olds VERY happy. The best part of this place is the water park. It certainly is smaller than a big Dells-type outdoor park, but for a...

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Helpful?
Thank AsylumDEG
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

AsylumDEG~ Thank you for your detailed review. I am so happy that you had a great time during your recent stay. I look forward to welcoming you back again in the future. ~ Kevin

Reviewed 2 August 2014 via mobile

We arrived at the hotel a few hours before checkin and our rooms were not ready. After spending some time at the playground, we returned to wait in the lobby. Our rooms not ready yet. A member of the staff noticed we had three infants in our group and she pushed our room up the list and were cleaned promptly....

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Helpful?
Thank Steven R
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Steven R~ I was delighted to see the title of your review. I am always thrilled when I read that guests look forward to returning to Timber Ridge Lodge. I am happy that we were able to expedite your check in to get you and your toddlers into your room to relax. I look forward to welcoming you back soon....

Chicago, Illinois
Reviewed 31 July 2014

This was our first away-vacation with our 9 yr. old granddaughter. A newly minted deep-water swimmer, she was thrilled to have so much to do in the water. The well-guarded Lazy River and slides that snake down from the indoor facility's high ceilings provided plenty of fun for all of us during our 2 full days at Timber Ridge last...

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Helpful?
1Thank Lee499
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Lee499~ Thank you for your detailed review. I am happy that you were able to getaway for some quality time with your 9 year old granddaughter. In the busy world we live in, sometimes it is hard to take the time to spend with our families. Our apology for the “toddler accidents” that existed; we do our very best when...

Rockford, Illinois
Reviewed 30 July 2014

We met here for a family reunion, 27 people, ages 2-92. Everyone had a wonderful weekend. The water park area was the main gathering place. Very clean, easy to see the kids, food and drinks available. The pools and water park were extremely well life guarded and controlled for safety. Our rooms had everything we needed and were clean and...

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Helpful?
1Thank FamNFriends
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

FamNFriends~ I was delighted to read that your family of 27 chose Timber Ridge Lodge for their annual family reunion. I am happy that everything met and hopefully exceeded your expectations. We certainly have enough to do on property for everyone ages 2 – 92 to enjoy. I am glad that you will return soon and I look forward to...

Marion, Iowa
Reviewed 30 July 2014

We rented the 2 BR suite with kitchen. If you don't hang out in the room too much it is great. The rooms are very narrow and hard to move around in. The deck is worthless. Staff was very nice. Hotel really needs updating. Families and kids are hard on these places and it shows. The lifeguards were awesome! Very...

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2Thank SLK52302
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

SLK52302~I would like to thank you for taking the time to review your recent stay at Timber Ridge Lodge and Waterpark. I would like to apologize that the layout of the suite and deck was disappointing to you. However, I am delighted to hear that you had a pleasant experience in the waterpark. I hope that you will come back...

Chicago, Illinois
Reviewed 24 July 2014 via mobile

I even forgot a few items (chargers) and they mailed them back. The lifeguards were constantly watching carefully and when they were not on pool call they were cleaning/disinfecting things which I think was great. Great 4th of July experience. Fireworks at the Grand were fantastic! Jacuzzi was not working but was repaired right away (fuse issue).

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1Thank dominik712
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

dominik712~ Thank you for your kind review. I am happy that your items were found and returned to you. The safety of our guests is our top priority and our lifeguards do an outstanding job to make that happen. Thank you for noticing and recognizing them. I will share your comments with my team. I agree that our 4th of...

Carpentersville, Illinois
Reviewed 24 July 2014

I took a group of 7 Girl Scout Cadettes (7th and 8th graders) to the Timber Ridge Lodge this past weekend. We had a great time going to the water park, enjoying cooking in our rooms, and enjoying the large two-room suites. We also used the Dan Patch Stables for a guided horse ride as well as the trolley to...

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Helpful?
Thank Jeannine S
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jeannine S ~ Thank you for taking the time to post your review. I am so happy to read that your Girl Scout Cadets had a great time. We are always thrilled to host Scouting Groups here at Timber Ridge Lodge. I appreciate the recommendation to others. I hope that you will be able to come and visit again in...

Skokie
Reviewed 23 July 2014

We chose this park over the Dells because of the proximity to Chicago. I expected a bigger waterpark, but the grandkids from California said they had a good time. We had the 2 bedroom unit for our party of 5, so there was enough room for everyone, but the unit needed a good cleaning. Upholstery was stained, noted spaghetti stuck...

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Helpful?
2Thank Lucy-Familskokie
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Lucy-Familskokie~ Thank you for taking the time to share your review. We always like to encourage our guests to share their experiences here, both positive and negative, as it is the best way to enhance Timber Ridge Lodge. I can assure you that the less than satisfactory experience you have described is not the norm here, but rather an unfortunate...

Round Lake
Reviewed 21 July 2014

My Wife and Two Children stayed at the Timber Ridge on a Sunday for our anniversary and our 3 year old and 6 month old were able to use the facilities and enjoy themselves. the arcade was very kid and adult friendly, I love the e-points and not having to collect physical tickets anymore. The food is very good in...

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Helpful?
1Thank MrOysterhead_Chris
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

MrOysterhead_Chris ~ Happy Anniversary! I am happy that you were able to spend your special occasion here at Timber Ridge with us. It certainly sounds like you had a great time. I look forward to welcoming you back again soon. ~ Kevin

Twin Lakes, Wisconsin
Reviewed 19 July 2014 via mobile

We chose Timber Ridge for our family reunion. It was my family's turn to host and since we live nearby, we chose Timber Ridge because we liked that the rooms are suites and the indoor water park would ensure that the kids had something to do no matter what the weather. Check in was pleasant and we had no issues...

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Helpful?
Thank Rbaker197
Kevin K, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rbaker197~ Thank you for staying with us and for taking the time to provide us with feedback on your visit. I apologize for the lack of hospitality you experienced in the Hungry Moose. I have addressed this with my management team. The two bedrom lofts can get a bit warm during the summer months. I am sorry that you were...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: $253 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#1 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travellers.
22 questions
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over a year ago
8 months ago

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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the corner of the second floor and it was great!!!”
 of 5 bubbles GmaJean, 24 Mar 2017 | Read review
“I always enjoy a room with the outside pool view.”
 of 5 bubbles reneemp, 27 Jan 2017 | Read review
“Room Tip: End rooms by elevator”
 of 5 bubbles 339cathyp, 13 Jan 2017 | Read review
“End rooms by elevator”
 of 5 bubbles luvtafish, 9 Jan 2017 | Read review
“Ask for a room on the upper levels away from the first floor and waterpark entrance if you want less noise.”
 of 5 bubbles snoopylb, 20 Dec 2016 | Read review
5 of 5