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Harbor Shores on Lake Geneva

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Harbor Shores on Lake Geneva
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300 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Indianapolis, IN
Reviewed 1 week ago

The rooms are badly in need of redecoration. Hotel staff is sullen on arrival. "Breakfast" is for carbo junkies only, not one protein on in the selection and the the selection consisted of store-bought, tasteless muffins and bagels. A lake view room over the pizza restaurant offers the roar of kitchen vent fans. Extra coffee pods for in-room use are...

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Helpful?
Thank poggi2
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Poggi2 ~ We appreciate you taking the time to share your experience with us. We are sorry to hear that your stay was less than you expected. Our guest rooms recently have had updated furniture and we have gotten a lot of positive feedback from our guests on that. We do have a few other projects lined up as far...

Reviewed 2 weeks ago via mobile

Stayed at harbor shores on lake Geneva for a business trip 2 years in a row. Had very nice hotel rooms both years. Clean, spacious, had a really nice view of the water. Was in walking distance of many restaurants and shopping. Would recommend the location and the experience. We choose to walk and get food over the complimentary breakfast.....

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Helpful?
Thank Becky N
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Becky N ~ We are so pleased to see that you enjoyed your stay and appreciate you sharing your experience. Our continental breakfast doesn't always suit everyone, and we do have recommendations for great restaurant options just down the road, so we are happy to hear you took advantage of that. Should you come to Lake Geneva again, for business...

Salem, Virginia
Reviewed 2 weeks ago via mobile

Great location to downtown Geneva, lake views, right off the lake shore path. We enjoyed the hot tub and pool which are open until 11pm. The rooms have been renovated very nicely. Staff was friendly and helpful. Lobby area was cheesy and the breakfast very sub par. Think they'd be better off not advertising online they have free continental breakfast...

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Helpful?
Thank alicia p
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Alicia P ~ We appreciate you taking the time to share your recent experience with us and we are glad to hear that you enjoyed our recently renovated guest rooms. We apologize for the lobby as we were in the process of taking down all of our winter decor. We keep that up through our annual Winterfest event, which just...

Illinois
Reviewed 2 weeks ago

A fantastic view of the lake and outdoor winter activity from our room. Loved the in-dresser fireplace which can produce heat and looks like a real one. Staff is exceptionally friendly and helpful. Location is very close to downtown so you can walk there easily. Price was right for Lake Geneva.

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Helpful?
Thank TripperIllinois
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

TripperIllinois ~ We are so pleased to hear that you enjoyed your recent visit with us and appreciate you taking the time to share your experience and leave feedback. Next time you come to Lake Geneva, we hope that you choose to stay with us again at Harbor Shores. Sincerely, Shelley S.

Chicago, Illinois
Reviewed 18 January 2017 via mobile

Got on groupon cheap! The staff was friendly even after check out they let us use their facility to get the full day in before the drive home.the breakfast was horrible. Indoor and out door pool. My kids had a blast! Restaurant built into hotel, great view of the lake.

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Helpful?
Thank Andy T
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Andy T ~ Thank you for taking the time to review your recent stay with us. We are pleased that you and your family enjoyed your visit. The continental breakfast is meant to be something simple to grab in the morning. For those looking for more options, there are several great restaurants within walking distance that have more of a...

Chicago, Illinois
Reviewed 10 January 2017 via mobile

We stayed for one night checking in at 2:00 on Saturday and checking out at 1:00 on Sunday. This was nice because check-in time is 4:00 and check out is 11:00. Most places don't allow almost 24 hours for a room! The room was nice and clean. Bed was very comfortable abs we had a great view of Lake Geneva...

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Helpful?
Thank jjbml67
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

jjbml67 ~ Thank you so much for taking the time to leave feedback on your recent stay with us. We are usually pretty flexible with our arrival and departure times pending availability. This is the first we have heard of an issue with our hot tub jets, so I will be sure to follow up with maintenance on this. We...

muskego
Reviewed 7 January 2017

Stayed in a Lakeview Room with private balcony. Wonderful view of the lake kept the children occupied watching the ice fisherman. Hotel is located 100 yards from Rivera and downtown Lake Geneva. Free continental breakfast and no resort fee. Great savings for the family. Staff is friendly and the rooms have been all renovated. Lovely place with lots to do...

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Helpful?
Thank cld16
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

cld16 ~ Thank you so much for taking the time to leave feedback and sharing your experience with us. We are so pleased that you enjoyed your stay as we do take pride in our establishment. We appreciate your comments and look forward to your next visit. Sincerely, Shelley S.

Reviewed 5 January 2017

Decided to make a quick winter visit to Lake Geneva and chose this little beauty as our place to stay. Such a smart choice! Very well maintained and clean. Staff was very friendly and accommodating with questions/needs. Can't beat the fact that it's within walking distance to downtown Lake Geneva, which made going out to eat so easy. No car...

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Helpful?
Thank Tina W
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Tina W ~ Thank you so much for taking the time to review our hotel from your recent experience. Your feedback is very much appreciated! We work hard to make sure our guests feel welcome to not only our property, but the Lake Geneva area as well. We are so pleased to hear that you enjoyed your visit and look...

Reviewed 31 December 2016

I've stayed at the Cove (Spetchers) for years during new years and thought I'd try Harbor Shores Hotel this year. Nice room, clean and comfortable; however they have Gino's East as the attached - consolidated food vendor. Do not......I repeat do not order room service from Gino's. It is for this reason I will continue to stay at the Cove...

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Helpful?
Thank Christopher D
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Christopher ~ We are sorry to hear you had an unpleasant experience with Gino's and because of the service you provided, that you will no longer stay with us, even though they are separately owned and operated. It is rare we get a complaint from a guest of a room service issue. Should you decide to give Harbor Shores another...

Wauconda, Illinois
Reviewed 12 December 2016

I've stayed here many times for scrapbook retreats, so I thought I knew what to expect this time around. What a surprise! The rooms had been remodeled, with a really nice new bed and other furniture, plus a faux fireplace that added a nice ambiance while I was reading in bed. And the new coffee maker was a Keurig! I...

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Helpful?
Thank Momrat3
Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva, responded to this review

Momrat3 ~ Thank you for taking the time to leave a review on your recent stay with us! We are so pleased to hear that you enjoyed our recent upgrades! We apologize there was an issue with the hot tub, I do know that our Maintenance crew checks it several times a day and took care of the situation as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Toll Free Reservations: 888-746-7371 ... more   less 

Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Region: United States > Wisconsin > Lake Geneva
Price Range: $157 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Harbor Shores on Lake Geneva staff and other travellers.
2 questions
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Cuba City, Wisconsin
5 months ago
Chicago, Illinois
over a year ago

See all questions (2)

Questions? Get answers from Harbor Shores on Lake Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake side - not over restaurant”
 of 5 bubbles poggi2, 20 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles TripperIllinois, 8 Feb 2017 | Read review
“Ask for a lake view room any time of year”
 of 5 bubbles cld16, 6 Jan 2017 | Read review
“Ask for the Lake View Rooms; you'll love the views of Lake Geneva!”
 of 5 bubbles , 5 Jan 2017 | Read review
“Don't go here if you like the convenience of room service”
 of 5 bubbles O1080ITchristopherd, 30 Dec 2016 | Read review
5 of 5