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Madison Marriott West

Marriott HotelsUS$143*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Madison Marriott West
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Madison, Wisconsin
Reviewed 14 August 2015

Stayed at the Marriott the weekend of August 8 with friends. My friend was getting married and we had 2 rooms booked to accomodate the bride and bridal party. The rooms were ok, beds were comfortable but I wasnt wowed by the service. The hotel is in a great location with many nice restaurants close by, the mall is also...

Thank dearly4ever
Chris S, Manager at Madison Marriott West, responded to this review

Thank you for taking the time to review your recent stay at the Madison Marriott West. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your stay a “4”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations...

Denver, Colorado
Reviewed 12 August 2015

I've stayed at many Marriott properties (platinum member for past several years) and this is BY FAR the worst full service Marriott. I've stayed here several times, but will often op for the lower tier Marriott properties or Hilton when I can get in. The property is extremely outdated. The breaking point that led to this review was the shower...

4Thank brandons535
Reviewed 12 August 2015

I stayed 2 nights at the Marriott Madison West for work. Overall it was a nice stay, went to eat at Sprechers across the street then to quaker steak the next night via the free Middleton Shutte. No fridge in the room, couldn't keep my drinks cold. TV was nice, pool area was amazing as was the fitness center. Check...

Thank BadgerMan1970
Reviewed 10 August 2015

Went to book a room using a VIP voucher for a free night's stay. Was greeted with a shocking degree of red tape, delay and suspicion and warned 5 times that if I had not given them the correct details on the voucher, I'd get charged full price. When the staff are so rude to you that you think you'd...

3Thank travelling_kCardiff
Chris S, Manager at Madison Marriott West, responded to this review

Thank you for taking the time to share your recent experience at the Madison Marriott West with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to...

Rolla, Missouri
Reviewed 10 August 2015

Stayed here for two nights while visiting historical sites in southern Wisconsin. After check-in, we discovered our room was on the side of the hotel facing Rte 14/12, and a bit noisy. The front desk staff (Tyler) was very accommodating, and moved our room to the other side of the hotel. Much better, and despite a large wedding on the...

Thank Gfiniti
Milwaukee, Wisconsin
Reviewed 4 August 2015

We spent the weekend in the Madison area for our anniversary and stayed at this hotel one night using our annual free stay. Great location as there is an outdoor mall with some nice restaurants across the street and Capital Brewery is just to the east. The hotel was very busy as they had multiple weddings the evening of our...

Thank DRP65
Chris S, Manager at Madison Marriott West, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Madison Marriott West. We are glad that you enjoyed your overall stay with us and the areas surrounding the hotel and that they met your needs for your weekend away. We strive to offer great service to our guests and it appears that you...

Globe, Arizona
Reviewed 27 July 2015

Stayed at this Marriott recently, and had the best night's sleep ( love the puffy bed!) The interior atrium housing the public spaces well laid out, and the rooms surround it with interior walkways. My room was spotless, there was no noise, and the bed was exquisite. The bathroom was roomy, clean and I loved the amenities in the bathroom....

Thank Cheryal
Reviewed 26 July 2015 via mobile

I was at this Hotel for a conference. The fitness center was great! I had a room with a king sized bed. I was on the top floor. It was clean, lobby was dated. Biggest disappointment was that wi-Fi is free in the conference rooms and lobby. The buffet food was very good. Restaurant in the lobby was average.

Thank Heather A
Chris S, Manager at Madison Marriott West, responded to this review

Thank you for sharing your experience at the Madison Marriott West. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Atlanta, Georgia
Reviewed 16 July 2015

I stayed at this hotel at the last minute, after being called to Madison unexpectedly. The Marriott was generally average, not bad nor good, but for the price ($220/night) I expected things to be in better condition. The Club Lounge on the 10th floor was small and their selection of beverages was limited. Susan, in the lounge, was plenty friendly...

1Thank --KingLux--
Chris S, Manager at Madison Marriott West, responded to this review

Thank you for taking the time to offer feedback on your stay. I'm very glad that you found our staff to be friendly and helpful during your stay. Our team works very hard to ensure that all of our guests are taken care of. We are reviewing all of your comments with the departments involved to identify where we can...

Green Bay, Wisconsin
Reviewed 14 July 2015

The staff at this hotel was very customer focused and attentive to our needs. The breakfast and service was very good. The waitress, Lonnie, in particular deserves special recognition for her pleasant personality, wit, and outstanding customer service.

Thank Baseball48

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Management photos: Courtesy of the property manager

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Room/Suite (17)
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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Falling Water Cafe
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge

Additional Information about Madison Marriott West

Address: 1313 John Q Hammons Dr, Middleton, WI 53562-3502
Region: United States > Wisconsin > Middleton
Price Range: $180 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Marriott West 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Marriott Madison West Hotel Middleton
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Madison Marriott West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms all open up to the center, so not a lot of differences to choose from.”
599wayned, 16 May 2017 | Read review
“No rooms on ground floor for conference only”
O5840FUnancyb, 10 Apr 2017 | Read review
“Higher floors might be preferred to be further away from lobby noise, open lobby to all floors”
WITravelers33, 13 Feb 2017 | Read review
“Huge, open atrium, so get upper floors if you can as noise carries.”
AndrewH379, 29 Jan 2017 | Read review
“Hotel was a near-private experience on a Monday evening. Quiet and not crazy busy”
Mrlene4, 13 Oct 2016 | Read review
5 of 5
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US$143* /night
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