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InterContinental Milwaukee

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InterContinental Milwaukee
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1,011 Reviews from our TripAdvisor Community

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Showing 990: English reviews
Lansing, Michigan
Reviewed 4 days ago NEW

The lobby was beautiful and the bellhops and front desk were helpful. However, our hotel room was tiny--not even 2-star worthy, let alone 4. It had a small, older (probably early 2000's) TV mounted to the wall w/cords hanging down (literally) and hardly enough room to pass between the TV and the foot of the bed. The big window over...

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Helpful?
Thank Kim R
kengjika, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello Kim R, Thank you so much for you feedback. I am happy to see that our bellhops and front desk treated you well. I really do apologize that the room didn't met you expectations. I have shared your comments with our management team. Please feel free to reach out and talk of how to make it right. Best Regards,...

Orlando, Florida
Reviewed 6 days ago NEW

We stayed here for a night just as a couple and the first room we got had a horrible B.O. (body odor) smell. We told the front desk and were quickly put into a great room. This hotel is in the very heart of downtown Milwaukee so parking is not easy. The restaurant was very quaint and served a wonderful...

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Helpful?
Thank Kanesha R
bryantbanda, Front Office Manager at InterContinental Milwaukee, responded to this review

Hi there, Kanesha, Thank you for your 4-star review! I'm sorry that the first room was sub-par and I'm glad we were able to get you into a much better room! I'll pass this comment on to my Housekeeping Director for his review as well. I'll also send your wonderful comments to our Chef and Restaurant team! Hope to see...

Atlanta, Georgia, United States
Reviewed 1 week ago via mobile

Brian, Ashley, Trisha and Isabella really turned a bad situation into a great stay on the property. From the bell hops to the security just great service. Brian once again thank you for the great service. Ian B Hayes

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Helpful?
Thank Ian H
kengjika, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello Ian H, Thank you so much for the amazing review and recognizing the amazing service of our staff. I will share your comment with them and i am sure they will be happy to see that your experience was amazing. Hope to have you back soon. Regards, Ken G

WI
Reviewed 1 week ago

My husband and I decided it was time for a weekend getaway to Milwaukee and decided to jump on Groupon's Secret 4-Star Getaway hotel near the 3rd Ward. Arriving at the Intercontinental we were ecstatic about the location. A short 1/2 mile from the Third Ward, close to Water Street and the Grand Avenue shops and if you ever want...

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Helpful?
Thank Jacfrost21
Management response:

Thank you for staying with us and thank you for taking the time to review your stay. We are very happy to hear you enjoyed your stay. We hope to have you as our guest again in the future. Best Regards, Ryan Weber

Chicago
Reviewed 1 week ago via mobile

We stayed here for our anniversary weekend that some friends surprised us with. I have stayed at other Intercontinentals and have loved them. This one left much to be desired though. One, we purchased a couple of movies to watch. First off, the TV in the bedroom or sitting area aren't the greatest. I've seen bigger in less expensive hotels....

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Helpful?
Thank cheapguy23
kengjika, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello cheapguy23, Thank you very much for the review and for staying with us. I really do apologize that the room was not up to your expectations. I have shared your comments with our Housekeeping Director about the condition of the room so we can fix the issue. Trisha have passion about hospitality and she will be happy to hear...

Green Bay, Wisconsin
Reviewed 1 week ago via mobile

Everything was as the reviews said it would be , clean and nice , and everyone from the front desk to the bartender was friendly and courteous . I think prices are fair for a nicer hotel for the area. Food and drinks at the bar and restaurants were very good and priced in line for quality in the area

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Helpful?
Thank justint81
kengjika, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello Justint81, Thank you so much for staying with us and for the great review. I am glad you enjoyed our costumer service and what the hotel has to offer. Regards, Ken G

Rio de Janeiro, Rio de Janeiro, Brazil
Reviewed 2 weeks ago via mobile

bell boy is cute and helpful, front desk are also nice, not so great price is a bit high, rooms are dusty, and have some spiderwebs, although i would say that the whole expert in this hotel is not bad, a nice restaurant on the second floor,.

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Helpful?
Thank Tatski T
bryantbanda, Front Office Manager at InterContinental Milwaukee, responded to this review

Hi Tatski T, Thank you so much for your kind words regarding our Bell Staff and Front Desk team! Service is our first priority and I'm so happy that we were able to deliver and make you happy. I've sent your concerns regarding the room cleanliness onto my Housekeeping team and I assure you that we will address this. Hope...

Marshfield, Wisconsin
Reviewed 2 weeks ago

Regarding a stay 11/18 thru 11/20/2016. The lobby was very beautiful, but the room (#828) experience was very disappointing. The room were from the last century and looked pretty tired...spots on carpeting...light shades yellow with age...old style furniture. The desk had trim missing and torn laminate. Bigger picture, no refrig or pool. I can deal with all of this. My...

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Helpful?
Thank Ann b
bryantbanda, Front Office Manager at InterContinental Milwaukee, responded to this review

Hi Ann b, Thank you for staying with us and for writing your review. We truly take all reviews seriously and these are shared throughout our organization. I certainly apologize about the room condition, I appreciate that you left the room number so I can have our Maintenance team take a look and remedy what we can. Regarding my Hotel...

Illinois
Reviewed 2 weeks ago

Reserved a room and kept checking the rates.. as others in our group kept getting lower prices from the hotel.. finally got their lowest rate only to find a rate from a third party they were selling rooms to for 30% less which they would not match..so don't believe you are getting their best price from the hotel, reservations line...

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Helpful?
Thank ctah77
bryantbanda, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello ctah77, Thank you for your comments regarding your rate and the changes. I see that you mention a third party website and I apologize, however with third party websites, we discount these so deeply to the .com company, that we do not match this rate, nor is it a part of our Best Price Guarantee. Often times, when you...

Rockford, Illinois
Reviewed 2 weeks ago

The lobby/hall was luxurious, but room was average, seemed a bit old, probably time for a remodel. I had 2 problems with the room; the thermostat didn't seem to work & there was an alarm on the LCD screen - the engineer came & fixed it. The arm of the desk lamp was loose; the engineer fixed it at the...

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Helpful?
Thank Bsnss_Trvlr5
kengjika, Front Office Manager at InterContinental Milwaukee, responded to this review

Hello Bsnss_Trvlr5, Thank you very much for the review and for spending the night with us. I really do apologize for the 2 problems but i am happy to see that our staff fixed them Looking forward having you back. Best, Ken Gjika

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 

Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Region: United States > Wisconsin > Milwaukee > Downtown
Price Range: $121 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#8 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Milwaukee staff and other travellers.
10 questions
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Elkhorn, Wisconsin
Gillette, Wyoming
6 months ago
Dyersville, Iowa
3 months ago
connecticut

See all questions (10)

Questions? Get answers from InterContinental Milwaukee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel”
 of 5 bubbles H2617ZMannb, 22 Nov 2016 | Read review
“Use a third party like Price line or Groupon to get a much better rate”
 of 5 bubbles ctah77, 21 Nov 2016 | Read review
“there is street parking for free after 5 pm and before 8 am, otherwise they have expensive valet or less expensive self-serve”
 of 5 bubbles Bsnss_Trvlr5, 17 Nov 2016 | Read review
“Don't use the parking below the hotel.”
 of 5 bubbles EarthRider, 2 Oct 2016 | Read review
“make sure HVAC works!”
 of 5 bubbles cthrnmsn, 5 Aug 2016 | Read review
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