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Booked two hotel rooms online for a prepaid rate, got to the hotel and they charged me 50 dollars more per room. I was told as I was checking in that it was a security deposit for the room, and would be reimbursed that within...More
Thank Leah P
Response from Sarah L, General Manager at Aloft Milwaukee DowntownResponded yesterday
Hello Leah P, I'm so sorry that our staff was not able to adequately communicate our credit/debit card policy during your visit. Please contact me directly if you are still seeing pending authorizations on your account and I was be happy to assist in communicating...More
The Aloft Milwaukee Downtown is a great example of the quality I have come to expect from an Aloft property. Clean, great staff, trendy and fun on top of being in a great location on the river and near all the downtown activities and attractions.
Thank Ronald S
Response from Sarah L, General Manager at Aloft Milwaukee DowntownResponded 3 May 2018
THANK YOU!! We hope to have you back again very soon!
I have been to a lot of hotels over the years, but I have found ALoft to be very clean & responsive to resolve any problems. The tv in my room did not work so the staff helped me move all my belongs to another...More
We arrived early about 2pm+ n had no problem checking in. Room was modern n clean. I like the layout which was different from the usual hotel style with the bed facing the windows. They had blackout blinds which shut off the light n glare...More
I recently stayed at the Aloft Milwaukee location for Memorial Day weekend.
Upon arriving at the hotel, I was amazed to hear that the hotel keeps only 1 rollaway, while I understand it was taken, what would they do in the even a large family...More
Thank Patrick H
Response from Sarah L, General Manager at Aloft Milwaukee DowntownResponded 3 weeks ago
Thank you so much for taking the time to review our hotel. I want to aincerely apologize for the issues that you experienced during your recent visit. Im so sorry that the TV in your room was not working and that our staff did not...More