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First off, the staff who worked the front desk and the servers who actually worked our party were wonderful - I wanted to put that out there to make sure they are recognized for their good work and are not lumped into my "poor" overall...More
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded 28 December 2016
Thank you for your feedback. I apologize that your accommodations were unsatisfactory. We have spoken with the planner of the event along with the sales and banquet staffs to address the concerns. The banquet space was given complimentary due to the lack of renovations as...More
So disappointed: I come here when I'm in town. I booked a room (#307) 3 months in advance and the room was so run down. Wallpaper was coming off of walls. Paint peeling on metal door frame. There was no tub, just a shower with...More
Thank Lisa F
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded 20 December 2016
Thank-you so much for providing feedback on your recent stay with us. We apologize for the many problems that you experienced during your stay. We are undergoing a major renovation to re-brand in mid 2017. It appears that you were booked into an accessible room...More
Stayed here on business and found the hotel to be clean and comfortable. Would definitely recommend and will return in the future. After a slight hiccup with billing the manager was very helpful and solved the issue without incident. Overall a great hotel.More
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded 18 November 2016
Thank-you so much for taking the time to share your feedback on your stay with us. We apologize for the billing issue and are glad that the manager was able to get this straightened out for you. We look forward to your next stay with...More
Nice rooms. Great food. Fun bar on site. Close to many other bars , restaurants , parks and walking trails. Beautiful statues and fountains nearby. We go frequently for a nearby getaway. Folks that work there are awesome. Especially the lovely bartenders!
Thank Debby S
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded 3 November 2016
Thank-you for taking the time to share your feedback with us. It is always nice to hear positive comments. We are glad that you enjoyed your stay. We will be sure to let the staff know to keep up the good work. Thank-you again.
I was not too concerned about 'dated rooms' as we were only in town one night with the specific reason to visit the glass museum. The hotel is very close by. In fact our room was nicely done out and very comfortable.
There is a...More
Response from Gina B, Director of Operations at Riverwalk Hotel Downtown NeenahResponded 28 October 2016
Thank-you so much for the positive feedback. We are glad that you enjoyed your visit and that your experience in our restaurant, Remington's, was equally pleasant. We will be sure to share this review with our staff here at the Riverwalk Hotel. You did mention...More
US$175 - US$201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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