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Americas Best Value Inn

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Traveller (3)
Room & Suite (6)
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Overview
  • Excellent10%
  • Very good13%
  • Average10%
  • Poor17%
  • Terrible50%
13 Mar 2017
“Not a good place to stay”
18 Feb 2017
“Disappointing.”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Pets Allowed
2 Star Hotel
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Reviews (29)
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1 - 5 of 29 reviews
Reviewed 14 March 2017

Stayed here for 1 nite. Not very happy with the stay. Bedding consisted of bottom sheet and light comforter. No top sheet or blanket and brown pillowcases. 1 towel by sink and 1 brown overused wash cloth and blue hand towel. 1 bath towel by...More

Thank 449bettyr
Response from ABVINN01, Guest Relations Manager at Americas Best Value InnResponded 15 March 2017

hi we appreciate your comments. If you ask us more towels and other things, we happy to get you more than you need. we do not serve the breakfast during this time period. we will be greatly thankful, if you try one more time with...More

Reviewed 19 February 2017

The cleanliness of the room was average. Towels and washcloths different colors. The bed had only a sheet and a micro fleece blanket and no bedspread. Lobby reeked of cigarette smoke. Would not recommend.

Thank Tom K
Reviewed 13 October 2016

Our room had only one bath towel no wash cloths, no bedspread, and a very thin blanket. The sink was not thoroughly clean, it had a brown scum line around the drain. The entrances to the motel were not very clean - trash cans were...More

Thank talkingdogs
Response from ABVINN01, Public Relations Manager at Americas Best Value InnResponded 18 October 2016

Thanks for your comments. We do not keep bed spread on most of our bed. We remove the trash twice a day from public area. we do serve the coffee in the front for normal morning time., we do not keep coffee in the room....More

Reviewed 15 September 2016 via mobile

I can honestly say I have never walk out of a hotel. But this place was just flat out not good. The room smelled like vomit. When we opened the drawers the smell was worse. When we turned on the light in the bathroom an...More

Thank Samantha R
Reviewed 12 October 2015

The room was not clean, the sheets were old and thin. The shower wasn't usable. The pillows were disgusting. The hotel phone rang all night. The staff's suggestion was to simply unplug it. They knew of the problem before hand and did nothing about it....More

3  Thank Greg P
Response from ABVINN01, Front Office Manager at Americas Best Value InnResponded 18 October 2015

hi We appriciate your comments. We do clean the rooms with right chemicals and our maid can do the job without time limit. Our staff work with honesty and intigrity. This is very unreal how and why you spend a night in the room, you...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$58 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (6)
Questions & Answers
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DougDB
29 July 2015|
Answer
Response from ABVINN01 | Property representative |
We are very sorry about experience Mr. Bennet had at Americas Best Value Inn. Since Vantage Hospitality is aware of your situation and they are working to solve the issue. So its best you contact them. thanks again
0
Votes
DougDB
This place is so bad I just want to let people know that a week later I am still trying to get Vantage Hospitality (The Corporate Badge Holder for Americas Best) to handle this So here is the story, we go to a Americas Best Hotel with a confirmed reservation show up at on 7-10-15. No room No record of our reservation and they ignore my confirmation number. Call Vantage Customer Service they basically tell me I'm lying about having a reservation for 7-10-15 and refuse to do anything to help me out. Now it's 7-17-15 I get a email offering a chance to stay at that motel sometime in the future! Uh dudes my vacation was last week, my stuck on the side of the road with a car that I can't drive in the dark was last week. And you think your responsibility ends with the threat of a $75.00 "administrative fee" against the operator of the American Best property in New London Wisconsin? Tell me do these bush league solutions actually work? I repeat the actions of the owner/operator or whatever your deal is there at New London are not the source of my ire nearly as much as your reaction. I can almost excuse the actions of that place, they are trying to make a living with what is more or less a flop house. (I would never have booked the reservation if I had bothered to look at Trip Advisor first) Your actions on the other hand are inexcusable. I have never had a problem expressing my opinion and with the advent of social media the chance to speak out has increased exponentially. The onus is upon you to salvage my goodwill, I am an aggrieved party and your actions have done nothing but create greater animosity.
18 July 2015|
AnswerShow all 2 answers
Response from ABVINN01 | Property representative |
we are sorry to hear that you were dissatisfied with our performance as for the employee that you mentioned. we have sense let him go for the mix up. we hope that this way we can rectify the situation. we would also like to... More
0
Votes
Room Tips
"Don't know if there is one."
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"Go to another hotel."
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"Pet-friendly"
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"Anywhere but here"
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