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Best Western Resort Hotel & Conference Center

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2701 County Road CX, Portage, WI 53901-9268
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (34)
Room & Suite (31)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Portage
Location
Cleanliness
Service
Value
Travellers' Choice

Welcome to Best Western Resort Hotel & Conference Center, your Portage “home away from home.” Best Western Resort Hotel & Conference Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Best Western Resort Hotel & Conference Center, visitors can check out Historic Indian Agency House (2.2 mi) and Fort Winnebago Surgeons Quarters Historic Site (2.4 mi), some of Portage's top attractions.

As your “home away from home,” the hotel rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, baggage storage, and newspaper while staying at Best Western Resort Hotel & Conference Center. In addition, Best Western Resort Hotel & Conference Center offers a pool and free breakfast, which will help make your Portage trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While visiting Portage, you may want to try some shrimp at one of the nearby restaurants, such as Hitching Post, Suzy's Steak and Seafood, or Portage Asian Cuisine.

If you’re looking for things to do, you can check out Portage WWII History Museum or Portage Historical Society Museum at the Portage, which are popular history museums amongst tourists.

Best Western Resort Hotel & Conference Center puts the best of Portage at your fingertips, making your stay both relaxing and enjoyable.

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Room & Suite (31)31
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Skiing
Kids stay free
Children's television networks
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:$25 Gift Card Promotion
329Reviews6Q+A27Room tips
Traveller rating
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Popular mentions
helenschultz wrote a review Apr 2021
1 contribution
The employees were all very friendly. The room was very clean. The location of the Hotel was easy to access and close to shopping, eating, gas stations. It is a very quite & relaxing setting, I would pick this as a more favorite place to stay. Also very close to Wisconsin Dells and not all the extra traffic.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Dawn Schneller, General Manager at Best Western Resort Hotel & Conference Center
Responded 1 week ago
Thank you for the awesome review and rating. We are pleased that you enjoyed your stay and hope to see you again, if you are in the area.
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Carla V wrote a review Jan 2021
Racine, Wisconsin13 contributions1 helpful vote
Hotel's Favourite
Whenever we visit the Portage area it’s always been one of our favorite places to stay! Very clean rooms! Staff is very helpful! Good extended continental breakfast and hot coffee! Plus they have a nice pool and hot tub!
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Dawn Schneller, General Manager at Best Western Resort Hotel & Conference Center
Responded 19 Jan 2021
Thank you for the awesome review, we appreciate you taking the time to do this!! We also appreciate that you continue to stay with us when you are in the area!!
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Martin L wrote a review Mar 2021
New York City, New York9 contributions9 helpful votes
My wife and I recently stayed at the Best Western Resort Hotel & Conference Center, Portage, Wisconsin for a 7-day period. It was the first time we had visited my daughter who lives in Portage since we had lived & worked overseas. With the location of this Best Western, versus the other hotel in this chain in the Dells, it seemed to be a perfect fit; one less prone to tourist invasion with the associated hubbub and clamor. If only. It is little fault of the hotel that a large portion of their daily clientele is field workers (railroad, roofing contractors, energy suppliers, etc.). An empty parking lot at 1630 can transform into an overflow condition of huge trucks, panel vans, and trailers in a remarkably short time. Ditto that at 0630 when they all seem to leave en masse, leaving parking spaces but precious little in the line of their advertised ‘free breakfasts’. However, this was a minor and easily overlooked daily situation. What wasn’t so easily ignored was the demeanor of hotel workers and the types of ignoble replies I received for simple requests. Sure, COVID-19 is a huge bugaboo to any corporation dealing with the public, but the draconian measures commanded by Best Western seem a bit beyond the pale. Considering that the majority of the time, the cast and crew working in the hotel didn’t bother to follow their own corporation’s mandates. “STOP! Breakfast is over! NO ENTRY!” greets the customer who foolishly waited until 0901 to secure some breakfast victuals via the ubiquitous brown bag. “MASKS MUST BE WORN!” By whom, I wondered? The person at reception and the three room-cleaners I passed that morning wore none. Even this could be overlooked, but the surliness and curt replies I received at virtually every interaction with hotel staff could not. In our 7-day stay, our room was cleaned a total of 3 times. Sure, we keep odd hours, WE’RE ON VACATION. So, I call to inform the front desk at 1100 to let them know we're leaving and the room can be cleaned anytime before we return some 10 hours later. "No, there is no “Privacy please” plastic placard hanging on the door; I’m not that dim." “We’ll get to your room when we get to your room.” Was the response from the person on the phone. “That’s tautologous and readily apparent”, I replied, to nothing more than an exhausted <SIGH> on the other end of the line before they hung up and rang off. The room was not cleaned. Other days, the bed was made, although the sheets were never changed, only to find we were oversupplied with trash (that wasn’t removed) and bereft of towels. Another call and I was told, in an exasperated and heavily tired voice: “Someone will be there. CLICK.” Someone was already there, my wife and myself. So we played a little game of Hotel Bingo to see when, if, and what excuse would be used on this occasion. They never arrived. Well, not entirely true, someone did arrive, the next day when we were out and about. We received some towels, but they missed the trash once again. I used a medicated shampoo in the shower and it’s bright purple. Some smallish splot splattered on the shower curtain the second day. Even after using the shower daily, the bright purple stain on the shower curtain remained; grew in fact. Oh, sure, I could have taken a washcloth and…hey, half a mo, guvnor…I’m on vacation and paying triple figures daily for a clean room. Not my job. I don’t ask these characters to come to Papua New Guinea and help me drill oil wells… Sorry, Best Western Portage, Wisconsin; but you came up short, missed the runway, and basically augered in when it came to customer service and client satisfaction. COVID notwithstanding, perhaps you need to hire more people as the ones currently on staff seem universally exhausted and easily bothered. But, there I go again, telling an innkeeper how to run his business. I shouldn’t even have to think along these lines, much less take my time and point them out to you. Ah, well; I am a consultant. Where do I send the invoice for my time for the professional evaluation of your establishment?
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Date of stay: March 2021
Value
Cleanliness
Service
Room Tip: Stay elsewhere.
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Response from Dawn Schneller, General Manager at Best Western Resort Hotel & Conference Center
Responded 26 Mar 2021
I apologize for the issues you had during your stay. We are mandated to wear the masks, I am not sure who was not wearing them, but I will for sure find out. Yes we do shut breakfast down, but if someone is wanting something we have always allowed them to get anything. I will speak with the staff about the way you were addressed and how your concerns were taken when you approached them about it. If you care to contact me by email or phone I would like to discuss this with you further. gm.50103@ssghotels.com or 608-742-2200
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Josh wrote a review Nov 2020
Milwaukee, Wisconsin2 contributions
The King Suite is just right for a family, and actually Very affordable; there's plenty of space, pullout couch in the livingroom, large Jacuzzi in the private bedroom, and all the kitchen amenities you could need! Everything was very clean and stocked w/ extra pillows, blankets, and towels. They take the needed precautions for Covid, and still provide a very nice selection for continental breakfast. The pool and hot tub are open! We have twin 2yr old babies and we travel frequently, so comfort while we're away from home is really appreciated... This location has been the best we've stayed at this year! This staff is doing a Great job!! Thanks guys 😁
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Date of stay: November 2020Trip type: Travelled with family
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Response from Dawn Schneller, General Manager at Best Western Resort Hotel & Conference Center
Responded 29 Nov 2020
Thank you for the awesome review!!! We do appreciate it and love hearing how we helped your stay be a great one!! We look forward to you staying with us again, should you be in our area.
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carolinesch2020 wrote a review Oct 2020
1 contribution
Cierra and dawn made out stay very comfortable and convenient. The room was very clean and comfortable. The pool was clean the hot tub was clean. We walked across the driveway to suzys steak house and had a great dinner both nights. Thanks to ALL staff at the portage best western.
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dawn Schneller, General Manager at Best Western Resort Hotel & Conference Center
Responded 25 Oct 2020
Thank you for the awesome review!! We appreciate you taking the time to let us know how we did. We hope to see you again when you are in our area!!
Read more
Previous
PRICE RANGE
US$82 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portage best western
FORMERLY KNOWN AS
BEST WESTERN Resort Hotel & Conference Center
LOCATION
United StatesWisconsinPortage
NUMBER OF ROOMS
100
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Frequently Asked Questions about Best Western Resort Hotel & Conference Center
Which popular attractions are close to Best Western Resort Hotel & Conference Center?
Nearby attractions include The Wisconsin American Legion Museum and Learning Center (0.3 km).
What are some of the property amenities at Best Western Resort Hotel & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Resort Hotel & Conference Center?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Best Western Resort Hotel & Conference Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Resort Hotel & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Resort Hotel & Conference Center?
Conveniently located restaurants include La Tolteca, Culver's, and Pizza Ranch Portage.
Are there opportunities to exercise at Best Western Resort Hotel & Conference Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Best Western Resort Hotel & Conference Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Resort Hotel & Conference Center?
Many travellers enjoy visiting Aldo Leopold Foundation (13.2 km).
Is Best Western Resort Hotel & Conference Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.