Welcome to Best Western Resort Hotel & Conference Center, your Portage “home away from home.” Best Western Resort Hotel & Conference Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
While staying at Best Western Resort Hotel & Conference Center, visitors can check out Historic Indian Agency House (2.2 mi) and Fort Winnebago Surgeons Quarters Historic Site (2.4 mi), some of Portage's top attractions.
As your “home away from home,” the hotel rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, baggage storage, and newspaper while staying at Best Western Resort Hotel & Conference Center. In addition, Best Western Resort Hotel & Conference Center offers a pool and free breakfast, which will help make your Portage trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While visiting Portage, you may want to try some shrimp at one of the nearby restaurants, such as Hitching Post, Suzy's Steak and Seafood, or Portage Asian Cuisine.
If you’re looking for things to do, you can check out Portage WWII History Museum or Portage Historical Society Museum at the Portage, which are popular history museums amongst tourists.
Best Western Resort Hotel & Conference Center puts the best of Portage at your fingertips, making your stay both relaxing and enjoyable.
The employees were all very friendly. The room was very clean. The location of the Hotel was easy to access and close to shopping, eating, gas stations. It is a very quite & relaxing setting, I would pick this as a more favorite place to stay. Also very close to Wisconsin Dells and not all the extra traffic.
Whenever we visit the Portage area it’s always been one of our favorite places to stay! Very clean rooms! Staff is very helpful! Good extended continental breakfast and hot coffee! Plus they have a nice pool and hot tub!
My wife and I recently stayed at the Best Western Resort Hotel & Conference Center, Portage, Wisconsin for a 7-day period. It was the first time we had visited my daughter who lives in Portage since we had lived & worked overseas. With the location of this Best Western, versus the other hotel in this chain in the Dells, it seemed to be a perfect fit; one less prone to tourist invasion with the associated hubbub and clamor. If only. It is little fault of the hotel that a large portion of their daily clientele is field workers (railroad, roofing contractors, energy suppliers, etc.). An empty parking lot at 1630 can transform into an overflow condition of huge trucks, panel vans, and trailers in a remarkably short time. Ditto that at 0630 when they all seem to leave en masse, leaving parking spaces but precious little in the line of their advertised ‘free breakfasts’. However, this was a minor and easily overlooked daily situation. What wasn’t so easily ignored was the demeanor of hotel workers and the types of ignoble replies I received for simple requests. Sure, COVID-19 is a huge bugaboo to any corporation dealing with the public, but the draconian measures commanded by Best Western seem a bit beyond the pale. Considering that the majority of the time, the cast and crew working in the hotel didn’t bother to follow their own corporation’s mandates. “STOP! Breakfast is over! NO ENTRY!” greets the customer who foolishly waited until 0901 to secure some breakfast victuals via the ubiquitous brown bag. “MASKS MUST BE WORN!” By whom, I wondered? The person at reception and the three room-cleaners I passed that morning wore none. Even this could be overlooked, but the surliness and curt replies I received at virtually every interaction with hotel staff could not. In our 7-day stay, our room was cleaned a total of 3 times. Sure, we keep odd hours, WE’RE ON VACATION. So, I call to inform the front desk at 1100 to let them know we're leaving and the room can be cleaned anytime before we return some 10 hours later. "No, there is no “Privacy please” plastic placard hanging on the door; I’m not that dim." “We’ll get to your room when we get to your room.” Was the response from the person on the phone. “That’s tautologous and readily apparent”, I replied, to nothing more than an exhausted <SIGH> on the other end of the line before they hung up and rang off. The room was not cleaned. Other days, the bed was made, although the sheets were never changed, only to find we were oversupplied with trash (that wasn’t removed) and bereft of towels. Another call and I was told, in an exasperated and heavily tired voice: “Someone will be there. CLICK.” Someone was already there, my wife and myself. So we played a little game of Hotel Bingo to see when, if, and what excuse would be used on this occasion. They never arrived. Well, not entirely true, someone did arrive, the next day when we were out and about. We received some towels, but they missed the trash once again. I used a medicated shampoo in the shower and it’s bright purple. Some smallish splot splattered on the shower curtain the second day. Even after using the shower daily, the bright purple stain on the shower curtain remained; grew in fact. Oh, sure, I could have taken a washcloth and…hey, half a mo, guvnor…I’m on vacation and paying triple figures daily for a clean room. Not my job. I don’t ask these characters to come to Papua New Guinea and help me drill oil wells… Sorry, Best Western Portage, Wisconsin; but you came up short, missed the runway, and basically augered in when it came to customer service and client satisfaction. COVID notwithstanding, perhaps you need to hire more people as the ones currently on staff seem universally exhausted and easily bothered. But, there I go again, telling an innkeeper how to run his business. I shouldn’t even have to think along these lines, much less take my time and point them out to you. Ah, well; I am a consultant. Where do I send the invoice for my time for the professional evaluation of your establishment?…
The King Suite is just right for a family, and actually Very affordable; there's plenty of space, pullout couch in the livingroom, large Jacuzzi in the private bedroom, and all the kitchen amenities you could need! Everything was very clean and stocked w/ extra pillows, blankets, and towels. They take the needed precautions for Covid, and still provide a very nice selection for continental breakfast. The pool and hot tub are open! We have twin 2yr old babies and we travel frequently, so comfort while we're away from home is really appreciated... This location has been the best we've stayed at this year! This staff is doing a Great job!! Thanks guys 😁
Cierra and dawn made out stay very comfortable and convenient. The room was very clean and comfortable. The pool was clean the hot tub was clean. We walked across the driveway to suzys steak house and had a great dinner both nights. Thanks to ALL staff at the portage best western.