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I have never experienced such poor customer service before. We had multiple rooms (in town for a wedding). I was pretty much threatened by the Owner (I assume he was the owner) because we questioned too many times about our room rate. We were given...More
This is a pretty out of the way place, but I needed to stay somewhere and ended up here. Overall, I was pleasantly surprised. The front desk staff were friendly (almost too cheerful for the time of night!) and the room was well appointed and...More
I arrived at midnight and the staff there were nice. There was a hooka at the front desk and the whole place smelled odd like someone was cooking something weird. The bed was uncomfortable and the rooms needed to be updated. The room was very...More
I was a bit apprehensive about my stay based on the number of negative reviews. I would take issue with most of these reviews, as I found the place to be clean and well maintained. The staff was very courteous and helpful. Is it as...More
We stayed here for a family wedding June 19 and 20 2015. Rooms were nice and big. Pool was good for grandkids, Only thing you could tell this was a family owned hotel. They tried to save money every way imaginable! Our fridge was not...More
US$91 - US$109 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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America`s Best Inn & Suites Shell Lake Hotel Shell Lake ,