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Econo Lodge Inn & Suites Stevens Point

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Econo Lodge Inn & Suites Stevens Point
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Hannibal, Wisconsin
Reviewed 23 December 2016

I stayed here for a few months. The place has a dirty vibe to it. My company booked my stay in advance and the desk people would consistently try to change the price when I would go to check in each week which was a hassle I shouldn't have had to deal with. There were nights where police showed up...

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Helpful?
2Thank o7oBaseMetal
Rosendale, Wisconsin
Reviewed 19 December 2016

The room was old and needed rennovations, but it was comfortable and the staff was friendly and accommodating. We had a Christmas party there with family, and the staff let us have fun and helped us be comfortable during our stay.

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Thank Koch T
Ashland, Wisconsin
Reviewed 29 September 2016

Had wonderfull experiance with my stay room was clean and staff was very gracefull manager was so kind and helpfull.complete worth of money and price is very economical i will definatly stay here again i enjoyed lot in swimming pool had good time nice stay.

Review collected in partnership with this hotel
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Helpful?
Thank V4620UGmikeb
Nick B, General Manager at Econo Lodge Inn & Suites Stevens Point, responded to this review

Hi V4620UGmikeb! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we...

Reviewed 28 September 2016

I booked and prepaid for two nights via a travel website back in June. Terrible customer service.The VERY worst I have ever experienced. They swiped my debit card and charged me again. When I brought it to their attention, they said they credited my account, when in fact they charged me a third time. Then they told me they could...

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Helpful?
1Thank Edward J
Nick B, General Manager at Econo Lodge Inn & Suites Stevens Point, responded to this review

Hi Edward! Thank you for taking the time to write a review. I would like to apologize for the experience that you had with your credit card. I understand that how frustrating it would be for not getting this resolve. I have take it over this hotel as a new GM in September. Since than I have been trying to...

Reviewed 19 September 2016

Poor customer service. I paid at the hotel for this reservation but booked with an outside company. Econo lodge charged me the day of our stay which is appropriate but then two months later Econo lodge again charged my credit card for the same amount of money. The outside agency helped get my money back a month later with no...

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Helpful?
Thank Ellen H
Nick B, Manager at Econo Lodge Inn & Suites Stevens Point, responded to this review

Hi Ellen ! Thanks for taking time to review us. Please accept my deep apology for not meeting your expectation. I understand that how frustrating it could be for not getting answers from hotel. I have take it over this hotel this month as new GM so please give us another chance to serve you. I assure you great service....

Reviewed 12 September 2016 via mobile

Me and my family stayed there from the 9 to the 11th of September. We arrived at night, the parking lot was poorly lit, and there were people smoking right at the entrance. The hallways and elevator were disgusting, maybe someone should have the job of just cleaning the commons areas. It seemed like there were many people that were...

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Helpful?
Thank Awaz J
Nick B, General Manager at Econo Lodge Inn & Suites Stevens Point, responded to this review

HI Awaz J ! I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the housekeeper wasn't up to your standards. Again, thank you for making the efforts to share your thoughts. We value you as a guest, and I do want you to know that your concern are...

Appleton, Wisconsin
Reviewed 14 August 2016 via mobile

Yes, this hotel is dated....but our room was clean and had a refrigerator. We were right outside the pool area which was quite busy. Just a couple of comments about things I noticed. That carpet coming into the hotel that is outside really needs to be removed or changed. It is filthy and stained. Fingerprints on the doors can be...

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Helpful?
Thank MrsLing
Nick B, General Manager at Econo Lodge Inn & Suites Stevens Point, responded to this review

Hello MrsLing !! Thanks for staying with us and taking time to review our hotel. I had just started my job this week. I really appreciate for your factors which you pointed out and we will definitely improve all those areas and other too. I am glad to hear that you are coming back again !! We are also looking...

Wisconsin
Reviewed 1 August 2016 via mobile

First, the positives: this is a low budget hotel so don't expect anything else. Ask for a remodeled room. The room we were given had brand new carpeting etc. This hotel is fine for an overnight stay if passing through. However- rooms do not have microwaves, refrigerators... The negatives which for us were many. Our group came for our 12...

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1Thank srhea
Reviewed 8 July 2016

Our room at this hotel was clean and the bed was comfortable, but -- there was no coffee maker, suitcase stands, grab bars in the shower/tub or hotel handbook. The floor lamp did not work. The indoor pool was frigid. The bre was little more than toast and cereaal. akfastThe parking lot was full of trash. We would not stay...

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Thank Susan Cooke S
Reviewed 1 July 2016

The hotel beds were pretty comfortable and the room was clean! The employees were very professional and helpful. I used the ATM in the lobby and it charged my card the ATM fee, but did not shoot out any money... so I would go to the BP for an ATM if you need it. Other than that, the hotel was...

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1Thank Emily S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Econo Lodge Inn & Suites Stevens Point

Address: 5110 Main Street, Stevens Point, WI 54481
Region: United States > Wisconsin > Stevens Point
Price Range: $68 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites Stevens Point 2*
Number of rooms: 120
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Also Known As:
Econo Lodge Inn & Suites Stevens Point Hotel Stevens Point
Econo Lodge Inn And Suites Stevens Point
Best Western Stevens Point
Stevens Point Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Inn & Suites Stevens Point staff and other travellers.
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Questions? Get answers from Econo Lodge Inn & Suites Stevens Point staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles o7oBaseMetal, 23 Dec 2016 | Read review
“Second Floor rooms”
 of 5 bubbles kocht340, 19 Dec 2016 | Read review
“Rooms in the wing are quieter. The others are around the pool.”
 of 5 bubbles susancookes, 8 Jul 2016 | Read review
“quieter and cooler rooms are outside of the pool area”
 of 5 bubbles emilysB9880JO, 1 Jul 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles DougW796, 1 Aug 2015 | Read review
5 of 5