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Plaza Hotel and Suites

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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
La Crosse, Wisconsin
Reviewed 21 July 2015

I was in town for my daughter's softball tournament. Friday and Saturday night stay. The front desk clerk when we got there wasn't rude but wasn't friendly either. To me, Customer Service is key to a great review. The rooms were a little dated but clean. We were gone for the whole day on Saturday and came back to a...

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1Thank Tiffany M
Fond du Lac, Wisconsin
Reviewed 16 July 2015

First off, they painted an indoor pool without ventilation and didn't feel the need to let guests know ahead of time. This caused myself and my boyfriend to have headaches for 2 after we left. The fumes were horrible. The carpets were crusty, stained, and blackened from age and bad upkeep. The staff was not helpful when I stated my...

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Thank Susan S
Reviewed 15 July 2015 via mobile

We arrived here as a family, for a weekend getaway to Wausau. We had heard good things about the hotel, but unfortunately, we have not had anything near a good experience in this hotel. It started with when we walked in-- the hotel neglected to notify us that the pool was closed for painting, and would be closed for "a...

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2Thank Sophia B
Danbury, Wisconsin, United States
Reviewed 13 April 2015

We were here 5 years ago for a convention, swore we'd never come back. Tried again for another large group meeting, and found nothing had changed. Musty, smelled old, restaurant not open on Friday night, although hotel was full; one bartender/waitress/bus person in very full bar; no towels in the pool at 8 AM on Sunday for over 1-1/2 hours,...

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1Thank SueSmed
Fall Creek, Wisconsin
Reviewed 30 March 2015

A general room was small, outdated in decor. We stayed for a ski weekend. HANNAH at the front desk was great. Peeling paint, rips in upholstery, wobbly chair arm, maintenance tools left upstairs in a corner.. I just notice little things, if that's not a big deal, then book a room & try it, the price was pretty low.

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Thank koenila
Boulder Junction, Wisconsin
Reviewed 29 March 2015 via mobile

Used to be Wausau's premier hotel. No more. Evening desk clerk was indifferent, bordering on rude. Morning clerk was a delight. Room was tired. Heat unit noisy. Furniture old and scuffed. No capital improvements here in at least 20 years. Breakfast very spartan.I'll not go back.

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Thank refelo
Reviewed 21 March 2015

After being promised a late checkout to return from our funeral we found our belongings removed from the room without being there. This hotel was filthy and dated and in bad need of repair. I would not recommend this hotel or their lack of customer service.

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Thank Max111111111
Sheboygan WI
Reviewed 12 March 2015

The rooms were clean and quiet. Hallways needed cleaning and painting. In speaking with some of their staff they are spending the money to get the place in better shape. The pool area looked clean and relaxing.

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Thank fullerseth
Manitowoc, Wisconsin
Reviewed 26 February 2015 via mobile

There are a variety of decent quality and reasonably priced hotels in the Wausau area! This is NOT one of them. The photos were very deceiving... All public areas are neglected and unclean. It looks like there has not been a vacuum run in weeks. The rooms are dated and again just not clean. The hot tub was out of...

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Thank Katie E
Reviewed 22 February 2015

Went for a basketball tournament and was so thoroughly disgusted!!! Water buckets, mold, no towels for the pool area, etc., etc., etc. The employees looked ragged. The carpeting was soiled. Very dated. You would think for a $109.00 it would be pretty nice....this hotel was worth $89.00 at best because it included a continental breakfast. I would NEVER recommend this...

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1Thank drewjack

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Plaza Hotel and Suites

Address: 201 N. 17th Ave., Wausau, WI 54401 (Formerly the Ramada Inn)
Region: United States > Wisconsin > Wausau
Price Range: $90 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plaza Hotel and Suites 3*
Number of rooms: 233
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Also Known As:
Plaza Hotel Wausau
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Questions & Answers

Questions? Get answers from Plaza Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower seems to be where there were less issues with drafts and less issues with no hot water.”
 of 5 bubbles Swwiscouple, 11 Jan 2017 | Read review
“Don't even bother...”
 of 5 bubbles juliegQ7678UE, 5 Jan 2017 | Read review
“Not worth it”
 of 5 bubbles resav23, 26 Aug 2016 | Read review
“Stay away from the pool area for the quietest rooms. If you stay along the back of the hotel it is quieter.”
 of 5 bubbles 625dianeh, 25 Apr 2016 | Read review
“None, don't stay here”
  • Room heater
 of 5 bubbles 961JOHNK, 13 Mar 2016 | Read review
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