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Chula Vista Resort

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Chula Vista Resort
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2,107 Reviews from our TripAdvisor Community

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Showing 2,093: English reviews
Reviewed 1 week ago

The rooms are old and dimly lit. The bathroom was dimly lit with dirt and rust in the corners. The towels feel more like 10 grit sand paper. There are no desktop level plugs. All of the plugs are behind furniture and full. I had to pull out the night table between the beds and unplug the clock to find...

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Helpful?
Thank Brad A
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Brad A- We are sorry to hear about the frustrations you experienced during your stay. We are currently in the process of renovating our rooms. We will pass your comments along to our management team. We hope you will give us another chance in the future.

Reviewed 2 weeks ago via mobile

Not fancy or lovely in any way but will do for a nice family getaway for a few days... food not great other then kapinski bros chophouse pricey for folks staying in a mediocre resort. Water park meets needs of young children well up to say 10/11. Rooms nothing good or bad to say, they just meet our needs enough...

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Helpful?
Thank Barbie B
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Barbie B- It;s great to hear you enjoyed dining at Kaminski's Chop House and our indoor waterpark! We are currently in the process of renovating our rooms. We hope to see you back in the future!

Brillion, Wisconsin
Reviewed 2 weeks ago via mobile

I no longer run around for months spending a ton of money on my family for Christmas gifts that they may or may not enjoy. For the past few years I have been taking them for a long weekend to Chula Vista Resort where we stay in a condo, cook together, play games, bake Christmas cookies, watch football and, of...

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Helpful?
Thank Linda K
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Linda K- Thank you for choosing Chula Vista Resort for your annual Christmas retreat! We are honored! It's so great to hear you and your family have such a great time staying with us! We look forward to seeing you again this year!

Minnesota
Reviewed 2 weeks ago via mobile

While the condos are very nice, the hotel rooms themselves would not pass muster at a Hampton Inn. Beds are broken down and in poor repair. And the price charged was ridiculous. The bar and restaurant were good (happy hour!!) and the Friday fish fry was a big hit with our group (go for the broiled!). The kids liked the...

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Helpful?
Thank FoodyGrande
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

FoodyGrande- We are currently in the process of renovating our rooms. We are happy to hear you enjoyed the condos, fish fry and waterpark! We hope you will decided to come back again in the future.

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

We booked a hotel room here because my daughter was playing in the Dells Showcase volleyball tournament. We wanted to stay where the team was staying. We arrived Thursday and checked out Friday morning. Moved to the Springhill Suites for rest of tournament. Hotel is Very old and dumpy. Uncomfortable beds, not the friendliest staff and food was mediocre.

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Helpful?
Thank 523slp
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

523slp- We're so sorry to hear you about your experience. We are currently in the process of renovating our rooms. We hope you will give us another chance in the future.

Janesville, Wisconsin
Reviewed 2 weeks ago via mobile

Me and my fiancé travel here at least 3 times a year :)! We love the atmosphere , food , drinks and of course pool area :)! A great escape for couples as well as family. We invested in the Club membership , no regrets , it comes in handy! Benefits are awesome :)!

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Helpful?
Thank Z9718QYbrandonb
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Z9718QYbrandonb- Thank you for your kind review. It's so great to hear how much fun you have with us and that you are able to take advantages of your Club benefits! We look forward to your return!

Reviewed 2 weeks ago via mobile

I was not informed when I made the reservation that some rooms were off site. The building was far from the main building which required a shuttle with three little girls with wet hair in 30 degree weather. When I told the front desk I would like to move they told me they couldn't help me because I booked at...

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Helpful?
Thank Sara Z
Chicago, Illinois
Reviewed 2 weeks ago

We were once again very underwhelmed with Chula Vista. We thought we would give it another try this year. The price was right for a condo unit and the condos themselves are pretty nice. In my opinion, it slipped past mediocre and into bad since our visit last year. We had a problem with bad service and a rude server...

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Helpful?
Thank JerryK7
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

JerryK7- Thank you for your feedback. We are sorry to hear you were not satisfied with your stay. We will certainly pass your comments on to our management team for future planning. Just a reminder that your waterpark wristbands are valid after you check out until the waterpark closes the day of your departure. We hope you will give us...

Madison, Wisconsin
Reviewed 2 weeks ago

I've stayed at Chula Vista more than once, always on business travel. I was a bit put out that I had to ask for a waterpark pass and given a glare by the check in receptionist when I asked. No need for judgement---the waterpark is open to everyone, right? Bring your own shampoo, conditioner and soap when you stay here....

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Helpful?
1Thank Colleen P
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Colleen P- Thank you for your feedback. We will pass your comments on to our management team for future planning. We are happy to hear you enjoyed your meal with us! We hope to see you staying with us again soon!

Milwaukee, Wisconsin
Reviewed 3 weeks ago

As always the friends I was with and myself had a great time. Great rooms, great food, great drinks = great time I'm telling you, you can't go wrong with all Inclusive at a Value price!!! VIP Package Two people. Two nights. Starting from $199. Our most popular package of the year includes: UNLIMITED DRINKS at Kilbourn City Grill, Crash...

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Helpful?
Thank CHADVG
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

CHADVG- Thank you for your kind review. We're so happy to hear we will be seeing you annually! We're glad you enjoy our VIP package. See you next year!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $197 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
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Questions? Get answers from Chula Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another water park hotel”
 of 5 bubbles JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
 of 5 bubbles CHADVG, 1 Mar 2017 | Read review
“If you want to spend the money and be off the main drag, ensure you have an updated room.”
 of 5 bubbles SisterMM, 28 Feb 2017 | Read review
“The higher the floor the better chance of a view of the water.”
 of 5 bubbles MarieParker, 27 Feb 2017 | Read review
“Rooms right off the stairwell made it easier to access the tunnel system to the water-park.”
 of 5 bubbles JulieH991, 24 Feb 2017 | Read review
5 of 5