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Chula Vista Resort

Hotels.comUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$249*
US$109*
Great Deal
US$242*
US$242*
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Chula Vista Resort
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2,144 Reviews from our TripAdvisor Community

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Showing 2,130: English reviews
Greater Cincinnati
Reviewed 27 March 2014

After our second time visiting Chula Vista in the Dells during Spring Break, I feel the need to advise on the continued poor service levels. Both visits were during spring break, 4 years apart and we had the same slow experience both times. Biggest negatives: 1) Under-staffing = SLOW service!! > 30-45 min for check int 2) Elevators- to few...

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Thank kkunik
Saint Charles, Illinois
Reviewed 27 March 2014 via mobile

Kind of a disappointment. Stayed here because of a wrestling tournament based on the reviews. Room smelled like smoke, beds had no fitted sheets, shuttles were limited. Will say the staff was very friendly and helpful. If i had to do it again I would probably stay elsewhere.

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Thank epate76
Chicago, Illinois
Reviewed 27 March 2014

Currently writing this review from our condo at Chula Vista. We've been up here for a day and got a good experience of the place. We've stayed at the Wilderness several times and thought we try something different... Pros: - Rooms are spacious and comfortable - Daughter says the water park slides are cool Cons: - We couldn't book the...

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1Thank Jeff61802014
Dan H, General Manager at Chula Vista Resort, responded to this review

Jeff61802014, We appreciate you being with us this week, I am sorry that we have not met your expectations but your feedback is valuable to us. At the time of your booking we were having issues with our website that involved a third party which has been corrected, I am sorry for the inconvenience. Hopefully you may see fit to...

Libertyville, Illinois
Reviewed 27 March 2014

I was extremely dissapointed in our recent stay at the Chula Vista condos. Spend the extra money for the more well known resorts, it is worth it. Check in was horrible. It took over an hour to check in, only to find our room wasn't ready. then we had to go back to the end of the same line we...

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1Thank TravelReviewer2014
Dan H, General Manager at Chula Vista Resort, responded to this review

TravelReviewer2014, Thank you for being with us and for taking the time to give feedback on your stay. I do offer my personal apology for the inconveniences that were encountered during your visit for a getaway should be memorable in a positive way. I do hope that we may be able to be of service to you again sometime in...

Libertyville, Illinois
Reviewed 26 March 2014 via mobile

I was looking forward to a relaxing 3 day, 2 night vacation during my spring break at Chula Vista. I saw photos of people enjoying their time in Chula Vista. I figured that it was going to be fun. I was 50% right. Things they NEED to fix: Staff friendliness (who doesn't enjoy a good laugh with a staff member)...

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1Thank catarch512
Dan H, General Manager at Chula Vista Resort, responded to this review

Catarach512, Thank you for being with us on your recent journey, I am sorry that we failed in some areas during your stay for that I offer my personal apology. I do know how disturbing this can be when you are on vacation. Your comments are appreciated and have been given to proper managers. Hopefully you may be able to...

Chicago, Illinois
Reviewed 25 March 2014

We just returned today from a two night stay and had a great time. We stayed in a junior suite (two queen beds and a pull out couch) with a view. There were five adults and a 6 year old. The room was a great size and even with a few ice chests, all of our luggage and the couch...

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2Thank travling4fun
Dan H, General Manager at Chula Vista Resort, responded to this review

Travelingforfun, So great to have you with us and thank you for taking the time to provide us feedback on your stay. Glad to see that everyone had a great time. Your comments are appreciated and we do take these in serious consideration. I do hope that we may be of service to you again soon. Regards, Dan Hoppe General...

Kiel, Wisconsin
Reviewed 24 March 2014

Stayed there in mid-March Sun-Tue stay with a total of 6 people. We read the reviews and decided not to stay in the main hotel area and instead book a 2 bedroom condo for our family of 6. Glad we did. The condo was beautiful, clean, and well kept. One bedroom had two queen beds and the other a nice...

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Thank Funk5-0
Dan H, General Manager at Chula Vista Resort, responded to this review

Funk5-0, Thank you so much for taking time to give feedback on your stay. Glad to see that you found such great value in the condo accommodations for your getaway. We look forward to being of service to you again soon. Have safe travels and a great spring. Regards, Dan Hoppe General Manager

Janesville, Wisconsin
Reviewed 22 March 2014 via mobile

At first we were excited about our room which was on the first floor with a patio that overlooked the trail that went by with wisconsin river. Our room had tall ceilings which was neat but after staying in our room our comforters had an odor I am not sure what but not a clean odor. The bathroom was clean...

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Thank Khctx
Dan H, General Manager at Chula Vista Resort, responded to this review

KHctx, Thank you for being with us on your recent journey to the Wisconsin Dells and Chula Vista. We appreciate your feedback and I am sorry that there were occasiosn we did not meet the true standards we have set. I do hope that we may be able to be of service to you again soon. Regards, Dan Hoppe General...

LOVES PARK
Reviewed 21 March 2014

My wife and I stayed at the Chula Vista for a special getaway and it was absolutely incredible. We did the Great Escape package which is 99 dollars a night per couple for a 2 day stay. All your meals at the buffet(which is prepared by chef's) and all your rail and tap beverages at no extra charge. The buffet...

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1Thank SCOTT E
Dan H, General Manager at Chula Vista Resort, responded to this review

Scott E., Great to have you with us and thank you for giving us feedback on your stay. So glad to see that you enjoyed the Great Escape package it is a great value. We will be sure to keep you updated on future promotions, have safe travels. Regards, Dan Hoppe General Manager

Hudson, Wisconsin
Reviewed 21 March 2014

Check in time was 4:00. We got there about noon to see if we could get our room. It wasn't ready yet but the front desk said now that they know we are here that housekeeping would try and get it ready as soon as possible. I got a text about 20 minutes later that the room was now ready....

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Thank The1Poolguy
Dan H, General Manager at Chula Vista Resort, responded to this review

The1 PoolGuy, Thank you for being with us on your journey to Chula Vista, great to see that you had a wonderful time and had an opportunity to experience the Chophouse. We do hope that we get an opportunity to be of service again soon. Have a great spring, Regards, Dan Hoppe General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $182 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotwire, Expedia, Hotels.com, Cheap Tickets, Cancelon, Priceline, TripOnline SA and Hotel.de so you can book your Chula Vista Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#14 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
35 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of Condo Timeshare.”
J2707ECtomc, 19 May 2017 | Read review
“Pack your own lunch!”
  • Chula Vista Resort grounds
  • Chula Vista Resort grounds
  • Chula Vista Resort grounds
267MikeV, 18 May 2017 | Read review
“Some of the rooms have quite a nice view of the Wisconsin River. Ask for one of those if you feel compelled to stay.”
Dan_Sebring, 17 May 2017 | Read review
“Families should rent condo rooms, they have several bedrooms and.a kitchenette”
TerrySfdl, 14 May 2017 | Read review
“Don't stay”
  • Dirty sill with dead bugs.
  • Dirty sill with dead bugs.
  • Dirty sill with dead bugs.
  • Dirty sill with dead bugs.
  • Dirty sill with dead bugs.
  • Dirty sill with dead bugs.
alanbI5898HZ, 8 May 2017 | Read review
5 of 5
Hotels.com
US$109* /night
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Orbitz.comUS$242
Expedia.comUS$242
Booking.comUS$249
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Prices are for 1 room, 2 adults
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