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Chula Vista Resort

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Chula Vista Resort
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2,084 Reviews from our TripAdvisor Community

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Showing 2,070: English reviews
Yorkville, Illinois
Reviewed 31 December 2013

This was our first time at the Chula Vista in the Wisconsin Dells. It was nice. There were somethings that could have gone better. The check in process was LONG, and I mean LONG! We waited for an hour to check into our room. I have NEVER had that experience before. They only had 2 people working the front desk...

Thank Steph1224
Dan H, General Manager at Chula Vista Resort, responded to this review

Steph1224, I appreciate you providing feedback on your recent stay and thank you for being with us. I was glad to see you had a memorable time. I do apologize for the water temperature in the park during your stay, we did increase the water and air temperature during the cold snap. Hopefully you will be able to be with...

Boone, Iowa, United States
Reviewed 31 December 2013

I never write reviews but after the weekend we just spent at Chula Vista my husband asked me to. Horrible horrible and horrible, the bartender Josh at the Tiki bar was the only good thing we can say about the place. We have been there 4 times in the past and loved it. This time not so much. 1) Lights...

3Thank Jennifer R
Reviewed 30 December 2013

I am sitting in this resort, as I write this. I have given this a 2 because of the room size ONLY and functioning internet. We specifically came for the waterpark. Besides the baby pool, and basketball pool, THE WATER WAS ICE COLD....All you needed to do is stay at home and fill your bathtub up with cold water, and...

Petersburg, Illinois
Reviewed 27 December 2013 via mobile

This is a very nice place, big kitchen the restaurants on the resort are crazy expensive the cheapest kids meal is 12 bucks and up to 32!!! But besides that very very nice condo full kitchen two bedrooms two baths inside jacuzzi in the room

Thank Scuba2mcski
Chicago, United States
Reviewed 26 December 2013

Got back yesterday after a 2 night stay in one of the Studio Loft Golf Villas. For the money they charged amenities were bare minimum. We have stayed in other similar locations which had so much more ..in terms of basic needs of the kitchenette..no foil...no toaster...no proper knives..no non stick cookware...it was clean and comfortable and warm and had...

Thank Prerna S
Reviewed 19 December 2013

We had an amazing time. Food was great, indoor waterpark, staff were all amazing. The fireplace was beautifully decorated for Christmas time. Our photos looked professionally taken because of the scene setting being successfully done. I was proposed to tonight! The staff really took good care of us after witnessing the proposal near the fireplace. We are definitly bringing the...

1Thank maysoonabe
Dan H, General Manager at Chula Vista Resort, responded to this review

Maysoonabe, Congratulations ! Thank you for sharing your story on your engagement so glad we could be a part of your special moment. So glad you had a memorable time with us and we look forward to seeing you again this summer. Have a great holiday season. Regards, Dan Hoppe General Manager

Reviewed 19 December 2013 via mobile

We finally booked the great escape package and it was everything we expected it to be and more!! Will at Howlers bar was an awesome bartender!! All the staff were very friendly and accommodating. The buffet was very good! Almost too much food! The waterpark was not crowded and as a couple with no children that made for a great...

2Thank Gregk81
Dan H, General Manager at Chula Vista Resort, responded to this review

GregK81, Thank you for taking the time to be with us and giving us feedback on your stay. The Great Escape package is a great value so glad you were able to take advantage of it for your getaway. We look forward to seeing you again sometime this coming year. Have a great holiday season Regards, Dan Hoppe General Manager

Nebraska City, Nebraska
Reviewed 18 December 2013

Three day stay on business, we are NOT high maintenance people and found everything GREAT! Our room was nice and comfortable, small fridge was nice. We don't give a room the "white glove" test because we don't want to pay for that! Plan to bring family back some summer as it looks like a very family friendly, fun place for...

2Thank grandmaTo3
Dan H, General Manager at Chula Vista Resort, responded to this review

GrandmaTO3, We appreciate you taking the time to give us feedback on your stay and so we are glad to see that you had a memorable stay. Thank you for the kind words on our team members and their service. We look forward to seeing you again sometime this summer. Have a most enjoyable holiday season. Regards, Dan Hoppe General...

Lake City, Michigan
Reviewed 12 December 2013

Stayed with a group and I was in the old section of the hotel. Half of my electric outlets did not work, the beds are not the best and it is all dated. The heat in the room was very good, thankfully! Restaurants are very good. The floors are quite thin as well. Unfortunately found what I believe was a...

Thank Ssrandall
Dan H, General Manager at Chula Vista Resort, responded to this review

SSRandall, We appreciate you being with us and thank you for your feedback. I am truly sorry that we did not meet your expectations and for the housekeeping issues you encountered. The comments you provided have been given to our Executive Housekeeper. I do hope that you may be able to give us another opportunity in the future to be...

Cedar Rapids
Reviewed 6 December 2013

I booked this resort using the Great Escape package meaning we had two nights for two people for $270 with all taxes and fees, meals and drinks included (not tips though) during the weekdays. We enjoyed it and may return with that package as it really was enjoyable for us adults only. We only utilized the hot tub and lazy...

2Thank Kim G
Dan H, General Manager at Chula Vista Resort, responded to this review

Kim G. Thank you for being with us on the Great Escape package it is a great value. I do hope that you may be able to visit us again in the future. We have multiple room products for you to choose from that would fit your family needs. Have a great holiday season, Regards, Dan Hoppe General Manager

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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $186 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
33 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go with a 2 bedroom condo again.”
 of 5 bubbles 689kennethc, 15 Feb 2017 | Read review
“Check Craigslist for condo rentals - they may be cheaper than the rates quoted by the resort.”
 of 5 bubbles davep44, 3 Feb 2017 | Read review
“Go elsewhere!”
 of 5 bubbles remotsuc, 28 Jan 2017 | Read review
“Yes, stay somewhere else.”
 of 5 bubbles J4043AGpatrickm, 23 Jan 2017 | Read review
“Don't stay here.”
 of 5 bubbles muchomaas1000, 3 Jan 2017 | Read review
5 of 5