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Atlantis Waterpark Hotel & Suites

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Traveller (120)
Room & Suite (62)
Pool & Beach (46)
Overview
  • Excellent30%
  • Very good24%
  • Average23%
  • Poor11%
  • Terrible12%
Travellers talk about
“neptune suite”(53 reviews)
“noah's ark”(41 reviews)
“free breakfast”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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506 results
Traveller rating
141
125
117
57
66
Traveller type
Time of year
LanguageEnglish
141
125
117
57
66
Show reviews that mention
All reviewsneptune suitenoah's arkfree breakfastindoor waterparkpizza pubbar and grillnew carpetwhirlpool suitebeds were comfortablezip linecoffee makergreat familymt olympusspring breakwater slidespoolspasses
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1 - 5 of 506 reviews
Reviewed today via mobile

This place is stretched to it limit. Outdated, smells, rooms are trashed, breakfast is basically bread and eggs served in a musty, humid, room. Maintenance is an issue EVERY place you turn. I will say that Alex, the Manager was very helpful in resolving several...More

Thank luckycharm999
Reviewed 6 days ago

If you are looking for a place to stay in Wisconsin Dells, do not choose this place. Very run down, terrible breakfast - if you can even call it that. Room service was nonexistent and the entire hotel was in very bad shape.More

Thank Melanie S
Response from Jenny O, Manager at Atlantis Waterpark Hotel & SuitesResponded 5 days ago

Hi Melanie - I am very sorry to hear you didn't enjoy your stay. We have done multiple renovations recently, offer a free continental breakfast and some great pool areas for young kiddos. I hope you will give us another chance in the future. Thank...More

Reviewed 1 week ago via mobile

This is a terrible hotel. The customer service is terrible. The lady at the front desk gave me the wrong keycard to my room and I ended up walking in on other guests. I also had to request toilet paper and toiletries. I asked for...More

Thank jbryant404
Response from Jenny O, Manager at Atlantis Waterpark Hotel & SuitesResponded 5 days ago

Hi jbryant404. I am so sorry about the terrible service you received, that is certainly not the level of service we wish to provide our guests. I hope you will give us another chance to make it up to you so you can see the...More

Reviewed 2 weeks ago via mobile

I wouldn’t recommend this hotel to anyone. For the price, I expected more. The hallways and rooms smelled old and dirty. The room we stayed in had dust accumulating on tables and tv. The next day after the housekeeping service their was still crumbs on...More

2  Thank Lauren M
Response from Jaymie B, General Manager at Atlantis Waterpark Hotel & SuitesResponded 1 week ago

Thank you for the review. They all help us be a better hotel. I will check into your complaints. If in the future you have problems please reach out to the manager. This is the person who can get things corrected for you. Thank you...More

Reviewed 2 weeks ago

Our family stayed recently and we were pleasantly surprised by the closeness to the Water Park we were visiting. We got free passes that can be used multiple days. And the room we booked had only one bed, but somehow we got bumped up to...More

Thank jiznack07
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$144 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (120)
Room & Suite (62)
Pool & Beach (46)
Dining (3)
Amenities (47)
Family and Play Areas (5)
Questions & Answers
Ask a question
Luann L
26 July 2017|
AnswerShow all 2 answers
Response from Milan N | Reviewed this property |
i don't know if they allow pets but they do offer a military discount.
1
Vote
Katie W
20 June 2017|
AnswerShow all 2 answers
Response from Jenny O | Property representative |
It is a cold breakfast. Cereal, fruit, yogurt, bread, juice, milk, coffee. Thank you!
1
Vote
Dominic H
6 May 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
the room was actually very clean
1
Vote
Room Tips
"Choose Best Western down the roda."
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"Top floor away from the pools!"
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"Great for families, balconies, free wifi"
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"Based on another review, it seems you should avoid the ground floor. Our room on the second floor was very..."
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