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Even though we stayed elsewhere, online it was cheaper to rent a room for our group and receive free access to the water park than to purchase individual passes. We learned, however, that our resort had discounted passes to that park for only $7 so...More
Response from Justin S, Guest Relations Manager at Mt. Olympus ResortResponded today
We appreciate the feedback and do apologize for any issues you encountered, thank you for bringing your concerns to our attention so we may have them addressed as needed in hopes of avoiding any future complications. We hope you are able to visit in the...More
Great family oriented place. Lots of things to do.
Very friendly stuff. We have been there in winter and summer. Always fun. They always have promotions as well. Indoor water park is overcrowded sometimes. Good place to celebrate New Year.More
10 Thank Volodymyr S
Response from Gunner H, Director of Customer Relations at Mt. Olympus ResortResponded 23 April 2017
Thank you for taking the time to write with such an excellent review. We are happy to hear that you enjoyed your stay in our park and make your stay truly memorable. Again, we would like to thank you , and hope to see you...More
Took boys and their friends for birthday. Had to pay $23 extra to spectate in waterpark. Indoor theme park closed 1 hour after check-in. Had to walk outside in snow with wet kids to get to the 'free' food that came with deal. Brats were...More
2 Thank Adrian G
Response from Justin S, Guest Relations Manager at Mt. Olympus ResortResponded yesterday
We do apologize for any inconveniences you endured and appreciate you bringing them to our attention so we may have them addressed as needed. In the summer months we have all of our parks available to enjoy so gives many more options to utilize while...More
TERRIBLE EXPERIENCE!! Everything was a failure.
-Staff couldn't speak English well
-Check in terrible, don't even know what building until you get there and the one i was at was 1 mile away!!
-Hotel building, let alone the room itself, reeked of weed and cigarettes...More
2 Thank nes123456
Response from Justin S, Guest Relations Manager at Mt. Olympus ResortResponded 2 days ago
We do apologize for any issues you encountered and appreciate you bringing them to our attention so we may have them addressed as needed to avoid any future complications.
Customer Service Manager
Mt. Olympus Resorts
From parking, to check-in, to room, to recreation, to food - this place was a failure. I had visited once previously and had a reasonable time, but that was in the summer months. I knew the room would be nothing special, but, especially compared to...More
2 Thank joev5638
Response from Levi L, Front Office Manager at Mt. Olympus ResortResponded 4 days ago
I apologize for your experience that you had while staying with us. If you would like to contact me at firstname.lastname@example.org I would like the opportunity to make it right.
Levi Lincoln Jr
Mt. Olympus Resorts