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Diamond Hotel

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Crete, Illinois
Reviewed 19 August 2014

I booked this Hotel online the pictures were nice, clean and amenities were perfect. Their online advertizing must have been 20 years old. The picture shows a pool with a 3 story holtel behind it. BEWARE-- that is not where you stay and I do not know if the even own that hotel.. The lobby was dark and dirty. The...

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3Thank debra m
Crete, Illinois, United States
Reviewed 19 August 2014

Nothing is worse than planning a vacation and seeeing what we've seen. Spa- cold. Outdoor pool-slide broken. Indoor pool- dirty. The rooms are a disgrace. Complete filth. The smell of mold was overwhelming. We had no choice but to stay the night. Bugs crawling. We were booked in another Hotel by the following morning. Now, we can't get our money...

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3Thank George O
Reviewed 16 August 2014

I was only here for 3 hours....we went through 3 rooms. First room was filthy, black hairs all over the bathroom and bedding, tv didn't work and holes in the walls. 2 room had no tv in it and the 3rd room had no chain lock for added security. slides to the outdoor pool were broke and pool was full...

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5Thank steven s
Reviewed 15 August 2014 via mobile

Holy crap. The psycho at the front desk wore a "Scream" mask as we checked in. Creepy. Said no more than 2 words aside from "someone's coming," and disappeared into the back. The rooms were filthy; pubes on the "clean" sheets, long black hair all over and a room scent Hades cast out. I left after 10 minutes and booked...

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5Thank Robert S
Mayville, Wisconsin
Reviewed 3 August 2014

Absolutely the worst place I've ever been. I wanted to cry. My family vacation I saved for was ruined. Filthy infested hell maintained by tweekers. We kept our personal stuff locked in our car. This place should be shut down and anyone who gets scammed into staying needs to be refunded. Seriously as many health code regulations being broke I'm...

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8Thank DeAnna H
Reviewed 30 July 2014

This hotel was so awful that my brother wanted to sleep standing.The bed was full of long black hairs plus the wall had a big crack in it. There was no people in the outside pool because it was disgusting. All of you reading should never stay at this hotel, You would have a terrible experience.

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7Thank fernando s
Reviewed 29 July 2014

My family and I stayed here 1 night and it was the worst. There are hairs in the bed. Blood in the bathroom. Them dirty Indian workers don't know how to clean up. That place needs to be shut down. To all the people that are reading this don't come here it sucks. Unless you like dirty hotels and wanna...

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6Thank Oscar_3hunna
Chicago, Illinois
Reviewed 24 July 2014

Before you read: This hotel is so bad, that I had to create an account on here and tell about my experience here. This is from the eyes of a 16 year old boy. We stayed at this "Hotel" from July 22-24. My family and I did not read the reviews before coming here (if you've stayed here before, that...

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10Thank Alex M
Eldridge, Iowa
Reviewed 17 July 2014

We stayed there July 11th - 13th, 2014 weekend. We reserved two nights and we were charged for three and I'm still waiting for my refund. The WIFI was shotty but that wasn't the worst part. We walked into the room, it had never been vacuumed, the shower had long black hairs and the mirrors were dirty. I had them...

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5Thank Lori H
Hillside
Reviewed 14 July 2014

My family and I stayed at this hotel for the 4th of July weekend. We reserved 3 rooms and first of all they had told us that two of the rooms were going to connect with eachother and when we got there they didn't! The service was horrible! We have been going to the dells for like 5 or 6...

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7Thank Susanaaaaa

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more   less 

Additional Information about Diamond Hotel

Address: 1630 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8447
Region: United States > Wisconsin > Wisconsin Dells
Number of rooms: 67
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel staff and other travellers.
1 question
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Questions? Get answers from Diamond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't know what the higher priced rooms were like, but do not stay in the lower priced room in the old/main part of the hotel.”
bobV3966VU, 30 Jul 2015 | Read review
“Go to another hotel”
568debram, 18 Aug 2014 | Read review
“Rooms in another Hotel are much nicer.”
399georgeo, 18 Aug 2014 | Read review
“Kids stay 1st floor near pool & Game Room”
H5709DMpaulc, 26 May 2014 | Read review
“No rooms are good”
desmondd67, 1 Sep 2013 | Read review
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