I got a suite to be able to relax while out for business. The amount of dust and dirt made me and my fiance question. Aside from check in you never saw any employees. Pool had algae growing, hot tub piles of dirt at the bottom. Elevator sounded like it was going to go out. We noticed the fan was clogged with dust. Our whirlpool in the room was extremely loud and had little pressure. Shower had very little pressure and didn't want to shut off. Heater vent was busted with tons of debris in it. I expected alot more from a hotel with awards and that had cleanliness signs everywhere. Glad the bed was the cleanest even though it was way to soft.
Check in staff was very friendly and helpful. Property was easy to get to from the highway and has a restaurant within walking distance that I noticed has a lot of truckers that pulled in. (always a good sign as to where to eat) The interior is dated, but has been well maintained. It was a quiet location and the blinds were blackout which is nice. Has an older wall unit for room temperature control and worked well. Good selection on the tv, and had a channel line up as well as a sheet to give tips or pointers in the area. The beds are okay, not a board, but super firm either. The pillows, if anyone follows my posts, are a biggie for me, they were actually decent in that they did not go flat when you put your head on them. Plenty of towels, minor things I suppose is that there was no soap dish holder for the hand soap. The shower head was older, but worked fine, Good water pressure and temps. Allowed for traveling with a pet which was well appreciated. The pool was warm, and the hot tub was not too hot. Nice hours for those. The jets on the hot tub worked, though a couple were a bit tired. Like I have been saying, dated but it is well maintained. They ACTUALLY had breakfast!!/ Had scrambled eggs, toast, sausage, waffles, yogurt to name a few. Having stayed in a couple of different hotels in the past week, let me tell you, this is far and between. Oh yeah, and REAL eggs, not that powdered stuff. If it was powdered, fooled me. All in all, I would stay here again as the friendly staff, a real breakfast, hot tub, pool, quiet room and being able to travel with a pet, makes up for anything else. …
Frig didn't work, microwave missing. Couch missing and no rack for suitcase. I have stayed here before , but it seemed to have gone downhill some. It was the only place with vacancy so I didn't really have a choice.
This is my 4th trip to this property in the past four years. I stay here once a year to attend an annual military show. As per my previous stays, this continues to be a nice property. The lobby, hallways, dining room and grounds are well maintained. The staff is friendly and welcoming. The return of the hot breakfast, post covid, was welcome. My room was clean and the bed was comfortable. The air conditioning worked great. I will stay here again next year.
Excellent staff. Very clean and nice. From start to finish, everything went perfect. Easy check in. Easy check out. Everything was ready for us upon arrival and the staff went above and beyond our expectations to make our family gathering memorable. Would recommend this hotel to anyone.