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When I called the number for reservations, I was told they had one room for $125. I was looking online at the same time and saw another room of same description for $106. When I told the customer service person that I can get a...More
It was below zero, the roads had just closed, and I called for a room as we pulled off of the Interstate. I was told NO that they didn't take pets. We were traveling with our two small Boston Terriers that are house broke. Yes,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express BuffaloResponded 23 January 2017
Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Buffalo, WY. It is regrettable to know about your inconvenience and disappointment due to the pet policy. I would like to address this with you further. Kindly be...More
just curious why..... when asked if you gave a military discount was told yes but it will be more if I give you that discount. Wait what? It was almost laughable but at the same time how rude! Not impressedMore
Thank Jessica M
Response from IHGService, Guest Relations Manager at Holiday Inn Express BuffaloResponded 23 November 2016
Dear Jessica M,
Thank you for choosing Holiday Inn Express & Suites Buffalo, WY and leaving feedback. We apologize for the inconveniences you may have experienced due to how your query regarding rates and discounts was responded to.
Rest assured these are not our brand...More
This hotel was exactly what you expect from a Holiday Inn Express. The rooms were a decent size, clean and functional. Parking was good. Bed was comfortable but the pillows were better than some hotels but still not great.
We stayed here on a recent trip through Wyoming and our stay was very pleasant. The room was quiet and clean with very comfortable beds as it appeared to be a pretty new building. The air conditioner also worked well and was not loud when...More