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Quality Inn

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85 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Gillette, Wyoming
Reviewed 15 June 2016 via mobile

I checked in was told I got a cheaper price than what other rooms where going for which was 80$. I come down later for ice to find out there is no ice and that he was selling other rooms to people for 50$ I ended up saying something to the guy behind the desk and he looked at me...

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Helpful?
Thank Dave B
mohammed k, Manager at Quality Inn, responded to this review

Hello, I can speak for the whole staff that this is unacceptable and we are sorry this has ended up happening. I can assure you we have made some staffing changes and are under new management. The renovation process is a long one, I can assure you that all of these issues have been resolved. You may have noticed the...

Brookings, South Dakota, United States
Reviewed 14 June 2016 via mobile

The hotel was on the low side of average. It was undergoing renovations so hoping it improves with time. It was fairly clean. It would help if they would replace the door sweeps to help keep out dust etc. The staff was very friendly and helpful. The pool was not operating when we were they and needed serious work.

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Helpful?
1Thank sdkerv
mohammed k, Manager at Quality Inn, responded to this review

Hello, it is true we are still undergoing renovations. It is all to help preserve a small piece of local history but most importantly to provide people with a great value and a great stay. We have undergone some staffing changes as well have continued to renovate the building. The pool was a massive undertaking however it has been worth...

Bozeman, Montana
Reviewed 16 May 2016

Traveling across Wyoming stopped in Casper but no rooms available so drove to Buffalo and glad we did, we had never stayed at a Quality Inn so we took a chance on it . The gentleman at the desk was real nice and helpful. the room was clean, comfortable and quiet. breakfast was excellent, needless to say the next time...

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Helpful?
Thank Pat C
mohammed k, Manager at Quality Inn, responded to this review

Thank you so much, I am very glad you came to Buffalo as well. It is nice to be able to give a quality experience. We have been going through many changes and we are glad that you could still have a great time. We hope to see you again and travel safe.

Reviewed 14 May 2016 via mobile

We stayed after a long day if traveling and they would allow our dogs. The price was okay but what was promises by the reservation was not in the room! There was black mold in the bathroom area, high speed wifi amounted to 1 to 2 bars and would shut off every 15 minutes and restart. The water in the...

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Helpful?
Thank Akmel16
mohammed k, Manager at Quality Inn, responded to this review

Hello, I would like to start off with apologizing for failing to meet your expectations. I am sorry you experienced these issues, since your stay a lot has changed. Many staffing changes have been made as well has the renovation process continued to press on fixing many of the issues you experienced. Once again I would like to apologize and...

Reviewed 5 May 2016

The staff were wonderful, and the room was spacious and very comfy. It appeared the refrigerator and microwave were standard in each room. One of the staff even held the door for me while I brought luggage for 5 or 6 times, in and out the door to my car! The price was reasonable. I would definitely stay again!

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Helpful?
Thank Jenny J
mohammed k, Manager at Quality Inn, responded to this review

Thank you very much for the kind words. We are here to provide a great experience, I am glad you folks enjoyed it. We hope to see you again and travel safe.

Bradford, United Kingdom
Reviewed 24 April 2016

This was the first time i came to buffalo to visit family and i was quite aprehensive about booking into a hotel on my own. However, i found the staff were very hospitable and catered to all my needs, they were very helpful when i had any questions about buffalo. i thoroughly enjoyed my stay at the hotel, the room...

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Helpful?
Thank Muniba A
Portland, Oregon
Reviewed 23 April 2016 via mobile

Stayed at this hotel with my college for a soccer tournament. Loved it ! So confomfortable, they had a tv with gaming console for me and my friends to unwind with.The staff were extremely friendly and helpful ! Would highly recommend, couldn't ask for much more

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Helpful?
Thank Daredevil2015
Reviewed 23 April 2016 via mobile

I've stayed at this hotel last year and was very underwhelmed by it. Circumstances landed me at the same hotel this year for business purposes. Let me tell you, the place was not recognisable ! Great service, wifi was fast which enabled me to get my online meeting done without interruption and a nice hot breakfast, I would certainly recommend...

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Helpful?
Thank Chem89
Rushville, Nebraska
Reviewed 20 October 2015

The lady at the front desk walked out the front door just as I came in to check out. I waited 15 to 20 minutes for someone to return,another person came in to check out and we finally saw a pile of papers on the desk, it was the guest check out papers and we found ours. The other person...

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Helpful?
Thank jpnitz
Ramsey, Minnesota
Reviewed 13 October 2015

Margarite, at the front desk, was wonderful! The bed was extremely comfortable. They need a new cleaning staff. We moved from our first room because the refrigerator was disgusting. Our second room still had food in the fridge; coffee grounds in the coffee pot; dirty walls in the bathroom; hair in the tub; dirty pillow case; very thick dust on...

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Helpful?
Thank Michelle M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Crossroads Inn is located conveniently next to Interstate 25 right off exit 299. We are a locally owned and operated motel that is suited to serve any guest. We have pet and smoking rooms available upon request. We offer second floor rooms with or with out balconies and easy entrance ground floor rooms. Truck and trailer parking is available as well. We are within walking distance of 6 restaurants. ... more   less 

Additional Information about Quality Inn

Address: 75 N Bypass Rd, Buffalo, WY 82834-9361 (Formerly Crossroads Inn)
Region: United States > Wyoming > Buffalo
Price Range: $58 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
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Also Known As:
Best Western Buffalo
Buffalo Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Updated rooms are on ground floor”
 of 5 bubbles tauna64, 6 Oct 2016 | Read review
“We got the last room on the outside. We had a long walk to and from basically everything.”
 of 5 bubbles vacationmom56, 1 Aug 2016 | Read review
“First Floor rooms have doors to parking”
 of 5 bubbles Frozencaribou1, 13 Jul 2016 | Read review
“ask for a room at the backside which keeps you away from traffic noise”
 of 5 bubbles travellerde33, 26 Jun 2016 | Read review
“Second floor on the far end was nice and quiet”
 of 5 bubbles bjs119, 21 Sep 2015 | Read review
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