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Candlewood Suites Cheyenne

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101 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Portland, Oregon
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

This is a nice older candlewood. Problem is that it is trucker central. Nothing wrong with truckers I'm sure I'd enjoy downing a few after a long day also. But, you know, too much of a good thing... it's the only place for miles around and right off the interstate so not only do you get the entertainment into the... More 

Helpful?
Thank gonein321
Management response:

Thank you for choosing to stay at Candlewood Suites. I understand your experience and am sorry it was not as relaxing as you might have liked. This is not typical of our hotel. I hope that you chose to come back if you are in the are again. Thank you for your stay. More 

Dickinson, North Dakota
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016 via mobile

I have to admit this is the first time I have stated it had Candlewood. The room was super clean and very attractive. Nice setup. The lady at the counter was very friendly and helpful. The hotel is easy to get to what does not appear to be in the most attractive part of town but I was pleased and... More 

Helpful?
Thank Weiserheiser
Gillette, Wyoming
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2016

Great place to stay if traveling with your furry friend. I appreciated the fact that staying with a pet did not mean the room was a "pet room" which in some establishments equates to substandard quality of room. The room was clean, spacious and very comfortable. I also enjoyed the very nice exercise room. Best of all, they not only... More 

Helpful?
Thank Norm630
Hill City, South Dakota
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 August 2016

We got to the room early, before normal check in time. Front staff was rude. When we did finally get into our room. The room was clean and comfortable. No free breakfast, that was a bummer. They have a small "store" were you can purchase grocery items. We bought the kids a yogurt and wanted a banana. They did not... More 

Helpful?
1 Thank Stasonbtff
IHGService, Guest Relations Manager at Candlewood Suites Cheyenne, responded to this review

Dear Stasonbtff, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please accept our apologies for the shortcomings, especially with the level of service you have received, and issues with... More 

Canton, Mississippi
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2016

Average hotel. Rooms were spacious but we're in need of some TLC. Comfortable with a friendly staff. Biggest draw back was no free hot breakfast and with kids in tow that was disappointing. One elevator so time waiting could be long. Overall a god hotel for a quick stay.

Helpful?
Thank Matt H
The Villages, Florida
Level Contributor
364 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 28 June 2016

Stayed 6/22 with 5K point reward night. Hotel is just off freeway nestled in area with several brand name hotels. A gas station with small restaurant and an Outback are nearby. Check in was friendly and informative about local restaurants. We got a nice large room with full size apartment amenities. The TV was larger than normal and Wifi worked.... More 

Helpful?
Thank Jerry C
Management response:

Thank you so much for your stay. We are glad you had a good experience and hope to see you again. More 

Gillette, Wyoming
Level Contributor
5 reviews
Reviewed 28 June 2016 via mobile

The conference was held at the Little America so I needed to stay close and Candlewood had so many of the amenities that I wanted. A great workout facility with great NEW equipment. The rooms were very spacious and well thought out. Although it didn't have a pool or a hot tub...that would be the only knock against this hotel.... More 

Helpful?
Thank randune23
Management response:

Thank you for your feedback. We did recently upgrade our workout facility and are very happy that you appreciated it. Once again, thank you for the feedback it truly helps us improve our service and guest experience. More 

Ventura, United States
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016

Another fine example of the best names in the IHG fleet. This Candlewood is close to the Interstate without the traffic noise, dining, fuel and a Home Depot are nearby. Downtown Cheyenne is close by and you can stock up for your stay at one of the Safeway or Albertsons close by. The hotel was quiet. I am stairs guy... More 

Helpful?
Thank Mark B
1 review
Reviewed 4 June 2016

I arrived at the Candlewood Suites around 2:30 a.m. after a very long drive. The lady at the front desk (Laurie) was lovely and the room seemed fine. It was simple, ever so slightly worn and appeared fairly clean. Then I looked behind the bedroom curtain… and discovered a doggie turd. At first, I assumed that my pup had left... More 

Helpful?
Thank Dee H
IHGService, Guest Relations Manager at Candlewood Suites Cheyenne, responded to this review

Dear Dee H, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More 

Newport, NC
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 May 2016

What a nice place to stay - the room is spacious - the bathroom is big and the towels are great. The bed was comfortable...the laundry room is free - the kitchen is well equipped, everything worked - everything was clean - parking is easy and convenient. Places to eat are within walking distance. They may call this a 2... More 

Helpful?
Thank moreauak

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to our Cheyenne, Wyoming Hotel which offers all the comfort of home Guests looking for Cheyenne hotels will feel right at home at Candlewood Suites. Our comfortable, extended stay hotel is located in the heart of Cheyenne's rodeo country. The Candlewood Suites is only minutes from several Cheyenne attractions, including the Wyoming State Capitol, the Cheyenne Depot, Cheyenne Frontier Days Park, the Cheyenne Botanic Gardens and Terry Bison Ranch. Cheyenne's historic downtown area is only a short drive away from our hotel, as well. Business travelers enjoy our Cheyenne hotel's convenient location near the State Government Offices, FW Warren Air Force Base, the VA Medical Center, Union Pacific Railroad, Cheyenne Regional Medical Center, Blue Cross - Blue Shield, the Distribution Centers for Lowe's and Wal-Mart and downtown Cheyenne. Our hotel also features free high-speed Internet access to keep you connected as you work on the road. Whether business or pleasure brings you to Cheyenne, our hotel is designed to make you feel at home. All of our guests can enjoy free laundry facilities, workout in the Candlewood Gym and borrow free DVDs from our lending library. Each of our spacious guest suites includes a full-service kitchen, and the Candlewood Cupboard features a variety of food and sundry items for purchase. You can even enjoy a cookout in the Candlewood Gazebo. During your next visit to Cheyenne, consider us home. ... more   less 

Additional Information about Candlewood Suites Cheyenne

Address: 2335 Tura Parkway, Cheyenne, WY 82001
Region: United States > Wyoming > Cheyenne
Price Range: $131 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Cheyenne 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Candlewood Suites Cheyenne Hotel Cheyenne
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Cheyenne staff and other travellers.
1 question
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Minden, Nevada

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Questions? Get answers from Candlewood Suites Cheyenne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good: dog friendly. Bad: unclean (another dog's poo left in room).”
 of 5 bubbles , 3 Jun 2016 | Read review
“Go somewhere else where the wifi and the staff are dependable...”
 of 5 bubbles DaneIronfoot, 23 Aug 2015 | Read review
“After roaming the halls for a wifi connection that will support wifi calling for days, I've found that I have to step outside and accept roaming charges as a sad fact of life at the Candlewood Suites.”
 of 5 bubbles marksQ5883RZ, 1 Jul 2015 | Read review
“ask for an upgrade”
 of 5 bubbles HBNY6, 23 May 2015 | Read review
“The suites are amazing and roomy, too!”
 of 5 bubbles 856suzannep, 10 Dec 2014 | Read review
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