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03/12/2017 04/12/2017
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    Candlewood Suites Cheyenne

    2335 Tura Pkwy, Cheyenne, WY 82001-3366
    011 65 800 852 6027
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    03/12/2017 04/12/2017
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    US$84
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    Traveller (11)
    Room & Suite (17)
    Hotel & Grounds (30)
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    Overview
    • Excellent32%
    • Very good42%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (116)
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    1 - 5 of 112 reviews

    Reviewed 3 weeks ago

    Check in was fast & friendly, Room was spacious & the kitchenette was a nice feature .. however the bathroom had NOT been thoroughly cleaned - there was still hair on the floor & some tolietries in the drawer from the previous guest - it...More

    Thank JosieK16
    Response from Michele F, General Manager at Candlewood Suites CheyenneResponded 2 weeks ago

    Dear JosieK16; I am sorry to hear that we dropped the ball on your room. I will be passing this on to the entire staff so that we can make sure that this never happens again. We want our guests to always have a clean...More

    Reviewed 10 October 2017 via mobile

    I stayed here for a month and For the most part they leave you alone. The front desk was friendly and helpful. The rooms are nice all though they don't offer anything bigger than a queen bed. They do have issues of people smoking inside...More

    Thank Floyd F
    Response from Michele F, General Manager at Candlewood Suites CheyenneResponded 16 October 2017

    Dear Floyd F; I am sorry that you had a undesirable stay with us. I want to add that my housekeeping staff should be in there once a week and cleaning the room as close to a check out with out touching/disturbing our guests belongings....More

    Reviewed 30 August 2017 via mobile

    I stayed at the candlewood for a few weeks and the only good parts about the hotel were the clean rooms and the amazing girl at the front desk, Mallory. Housekeeping staff was nice at first but the longer you stayed the uglier they got...More

    2  Thank Blaze121
    Response from IHGService, Guest Relations Manager at Candlewood Suites CheyenneResponded 15 September 2017

    Hi Blaze121, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. Providing the highest level of hospitality is our priority and hearing we failed is disheartening. It is unfortunately to hear that our housekeeping and...More

    Reviewed 24 August 2017

    Recently I had the opportunity to stay at this facility. I had never stayed at a Candlewood property, but knew the brand to be part of InterContinental Hotels Group / Holiday Inn chain. This is more of an extended stay facility, with each of their...More

    Thank 1DisneyFan1955
    Management response:Responded 30 August 2017

    Thank you for the feedback from your recent stay. I thank you for the kind words. We do tend to longer stays as our average guest stays about seven days straight. We are a little tricky to get to but I hope that once you...More

    Reviewed 23 August 2017 via mobile

    MALLORY at the front desk did not greet us at check in. We arrived at 2:40pm and she told us she was too busy and check in time was 3pm. Huh? We're the only people in line in the empty lobby. We came back at...More

    3  Thank seastep
    Response from IHGService, Guest Relations Manager at Candlewood Suites CheyenneResponded 6 September 2017

    Hi seastep, Thank you for your stay and for taking the time to write a review of our hotel. I'm sorry to read that the service level of our staff did not live up to your expectations. Please allow me to follow up on your...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$91 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 86
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Cancelon, Hotwire, Orbitz, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Candlewood Suites Cheyenne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Wyoming >
    • Cheyenne
    • Also Known As
    • Candlewood Suites Cheyenne Hotel Cheyenne
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    Traveller (11)
    Room & Suite (17)
    Hotel & Grounds (30)
    Bathroom (3)
    Nearby
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    .19 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Cheyenne Depot Museum
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    2.65 km away
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    2.67 km away
    Historic Governors' Mansion
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    3.00 km away
    Ask a question
    Questions & Answers
    sharon s
    2 September 2014|
    AnswerShow all 3 answers
    Response from James P | Reviewed this property |
    They do not have a continental breakfast but do have a very nice kitchen area in each room. Downtown is only minutes away
    0
    Votes
    Room Tips
    "I cannot provide a good tip in choosing a room"
    Read review
    "Good: dog friendly. Bad: unclean (another dog's poo left in room)."
    Read review
    "Go somewhere else where the wifi and the staff are dependable..."
    Read review
    "After roaming the halls for a wifi connection that will support wifi calling for days, I've found that I..."
    Read review
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