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The Historic Plains Hotel

779 reviews
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Traveller (317)
Room & Suite (68)
Storyboard
Overview
  • Excellent26%
  • Very good32%
  • Average17%
  • Poor13%
  • Terrible12%
Travellers talk about
“street noise”(17 reviews)
“parking garage”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (779)Write a Review
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1 - 5 of 737 reviews
Reviewed 1 week ago via mobile

Dirty sheets. Yellow dried crud all over and hair. Got new sheets and they were such worn white sheets they were brown. Pillows were dirty. Had no water after sending us on every floor to vending machines and then tell us we have to go...More

Thank Katie S
Hotel's Favourite
Reviewed 30 April 2017 via mobile

Epic stay at The Historic Plains in Cheyenne, WY. Giant room, historic hotel, great staff. Loved the old sign-in register book, and the sense of a time gone by can be felt in the classic decorative touches. Truly unique.

1  Thank donnahabersaat
Reviewed 2 weeks ago via mobile

No offense, but we ate at the lamest “soup and salad bar” ever. Bag salad, minimal toppings, two over cooked chowders that we couldn’t finish. The best thing they offered was bread and cold, hard butter. Nice, historic setting.More

Thank Jennifer Z
Response from Astrid A, Owner at The Historic Plains HotelResponded 2 weeks ago

Dear Miss J. Thank you very much for taking the time to review our soup and salad bar. Most of the soups are made from scratch by the chef daily so I will Circle back to see what was going on. (Possibly the soup container...More

Reviewed 17 January 2018

Stayed here overnight. We booked a higher end room, but since we had a dog they wouldn't allow it. We were disappointed that was not disclosed upon booking. The heating was on temp 60, and it took forever to get warm... It was a cold...More

Thank olenabklyn
Response from Astrid A, Owner at The Historic Plains HotelResponded 4 weeks ago

Dear Guest O. Thank you for taking the time to review our historic hotel. As you are aware, most travelers strongly object to staying in a pet friendly room, (allergies etc.) 1% of Cheyenne's hotel rooms and only 3 hotels are willing to accept a...More

Reviewed 31 December 2017 via mobile

Checked in. Girl at desk was lovely. Bed sheets had crumbs or something in sheets. Front desk moved us to larger room. Checked bed sheets and there was the same dirty crumbs in sheets. Asked for refund. Got it and moved to a newer hotel....More

Thank Happi-Nappi
Response from Astrid A, Owner at The Historic Plains HotelResponded 31 December 2017

Dear Happi - Nappi As a historic Hotel and Heritage super supporter, I take your review VERY Seriously! It is our utmost intent to provide a professionally cleaned and just as importantly, a Historically Hip experience to our guests. I will follow up with the...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Hotel Amenities
Meeting Rooms
Banquet Room
Conference Facilities
Free Parking
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms
Details
Price range
US$85 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (317)
Room & Suite (68)
Dining (4)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
16 September 2017|
AnswerShow all 12 answers
Response from 962brooke | Property representative |
Absolutely! We have guest come and enjoy the ambiance of the lobby all the time, and get some amazing pictures.
0
Votes
lynn436
27 April 2017|
AnswerShow all 8 answers
Response from Astrid A | Property representative |
Yes; Our former ambitious menu and overhead was not financially viable; but we are regrouping. We are so pleased to have an Executive Chef studying the best healthy comfort food at the most reasonable pricing. Stand by... More
0
Votes
oktire
14 January 2017|
AnswerShow all 10 answers
Response from plainshotel | Property representative |
Good Afternoon Iowa, Thank your for your recent message. We have had the misfortune to be viewed as having cleanliness issues however, due to the historical charm of the hotel I can see where this may be a miss conception... More
1
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Room Tips
"Each room is original in it's own way. Not sure one is any better than another."
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"make sure the room has a window"
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"We were located street side. ask for an interior room."
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"Stay off the street side"
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