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Central Plaza Hotel

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Central Plaza Hotel
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31 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Cheyenne, Wyoming
Reviewed 9 June 2013

I am having trouble canceling a reservation. they refuse to give me the owners number to complain. very very poor service. do not stay here ever. this company should be shut down. it is sad how this company has so many poor reviews and is still is in business.

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2Thank peter g
Reviewed 18 December 2012

I would like to echo the other bad reviews. This hotel is a dump -- rooms are dirty, outdated and in need of being completely remodeled or demolished. The only nice thing about this place is the staff. They are friendly but obviously not skilled in running a hotel. I only gave the hotel a "1" rating for cleanliness because...

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5Thank D-lux99
Omaha, Nebraska
Reviewed 30 September 2011

I absolutely cannot see how this place has not been shut down by the city health dept. I appreciate older buildings; this place is "RUN" down. I tried to get out, but they would not allow me to cancel because I had purchased online. And to switch rooms I was going to get charged more per night. I was stuck....

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10Thank m h
Key west
Reviewed 28 August 2011

a great name for a dirty place we had booked but we did not stay everything was dirty very unfriendly welcome

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10Thank shapirit
Columbia, MO
Reviewed 14 August 2010

This hotel was a gem many years ago when it was called The Downtowner Motor Inn. They had valet parking and a top notch restaurant. Then it was utilized by the Union Pacific railroad to house their train personnel out of North Platte and Rawlins. It is now nothing more than a filthy, bug-infested DUMP! The railroad no longer uses...

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4Thank MalcolmMerriweather
Amarillo, Texas
Reviewed 4 August 2010

Even if you are only looking for a room at the cheapest price, I still wouldn’t recommend this hotel! This whole Cheyenne Frontier Days hotel rates that are double and triple of the normal pricing and 30 day cancellation policy is ridiculous! I really doubt the good reviews on this site are legitimate, because the place was very dirty, run...

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5Thank AmarilloGirl63
oregon
Reviewed 5 October 2009

I don't know where the nice rooms were that the other reviewers stayed in, but ours was awful. It was blustery the day we were there, and the door was so drafty that it allowed enough wind in that the curtains (which were torn and shabby) were blowing in the wind. The room didn't really get warm. The fan for...

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3Thank justbhonest
Brooklyn, New York
Reviewed 30 September 2009

I've stayed here several times since my 2007 review and still find it as nice as it was then. The owners are as pleasant and accommodating as can be, the rooms are nicely appointed, clean and quiet, and no other guests have been remotely unpleasant. I have stayed elsewhere in Cheyenne but prefer the Grand (the Central Plaza), and not...

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Thank lmccreery
Denver
Reviewed 23 September 2009

Now the Central Plaza, the new owners have done a good job rejuvinating this hotel, good location in town near restaurants etc., but far enough away from the train tracks that train noise is not an issue. Good basic room, comfortable, clean. Nothing fancy, but a great value. Did not eat at the on-site restaurant so no comment on that....

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Thank JTColorado
South Dakota
Reviewed 17 September 2009

We were visiting for the Cheyenne Frontier Days due to all motels being booked this was our last resort, when we arrived at the hotel it was nothing like the pictures on the internet. The underground parking garage was real scary! Sewer leaking near our car. The elevators and halls were terrible dirty. We got our room it was on...

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3Thank HideawaysSouthDakota

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Central Plaza Hotel

Address: 1719 Central Ave, Cheyenne, WY 82001-4533 (Formerly Cheyenne Grand)
Region: United States > Wyoming > Cheyenne
Price Range: $97 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Central Plaza Hotel 2*
Number of rooms: 66
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Also Known As:
Knights Inn Cheyenne
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Questions & Answers

Questions? Get answers from Central Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was like a terrible dirty prison, I wouldn't recommend this hotel at all.”
 of 5 bubbles laurahC6258RA, 13 Jul 2015 | Read review
“No rooms are good here. Go elsewhere.”
 of 5 bubbles Travelwise207, 19 Oct 2014 | Read review
“Got nothing, sorry”
 of 5 bubbles alian5, 6 Sep 2014 | Read review
“The rooms facing the parking lot are quieter, since less traffic than on Central Ave. side.”
 of 5 bubbles lmccreery, 27 Aug 2014 | Read review
“Inspect the room BEFORE you commit to staying there.”
 of 5 bubbles ballen12424, 9 Aug 2014 | Read review
5 of 5