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Sleep Inn & Suites

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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Douglas, Wyoming
Reviewed 2 days ago NEW

This place is awesome. The staff are fantastic. My truck broke down in the middle of a -20 degree storm in the parking lot of this place and the maintanence chief Jim, dropped what he was doing to assist. He used his personal tools to help me fix the problem and even crawled under my truck in the snow to...

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Helpful?
Thank drbjr911
Reviewed 6 days ago NEWvia mobile

First off the elevator smelled like an ash tray when I arrived and the next day. The room was minamal for features or decorations. The bathroom had damaged sheetrock, hair in the tub, a pile of hair by the tub on the floor, the sink was dirty and the mirror was dirty. Whoever tried to paint had it on the...

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Helpful?
Thank WYfamily
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

WYfamily, On behalf of the entire staff please accept our deepest apologies for failing to provide you with a great stay. I have already met with our housekeeping and maintenance department managers to discuss and correct the issues in your room. I would love an opportunity to speak with you and see if there is anything we can do to...

Reykjavik, Iceland
Reviewed 25 October 2016

The front desk guy was very helpful and kind. The hotel is conveniently located close to some fast food and a few minutes drive to supermarkets. My husband didn´t like the hotel much. Walls are thin though so you hear the guests in the next room. We used their coin operated washing machines. Breakfast is the same as everywhere else...

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Helpful?
Thank Keidayoko
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Thank you for the kind words about our front desk staff. They always love to hear when such things are said. We do hope to see you again soon!

Reviewed 15 October 2016

Me and my wife stayed at this hotel for one night during our cruise trip from South Dakota to Denver. The bed was so uncomfortable so that I woke up with aches all over my body after the sleep. The pillows were to hard so I couldnt use them. There is to much noise between the rooms so we could...

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Helpful?
Thank Sigursteinn S
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Myself and the entire staff are very sorry to hear that we failed to meet your expectations for a great place to stay. We are working on switching out our mattresses and hope to have that finished soon. The wifi is being upgraded and the final turn on date is Monday the 14th. We should see significant improvement with our...

Littleton, Colorado
Reviewed 14 October 2016

I stayed here once before in the summer and the rooms were fine, but the wifi was horrible. The management said they were in the process of upgrading it so I took a chance that it had been fixed and stayed here again. Mistake. The wifi still is horrible. The best I could get was between 0.25 - 0.35 Mbps....

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Helpful?
Thank lopezth
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

The changeover for the internet is progressing much slower than any of us anticipated, but we are nearing the end! The final turn on is set for Monday the 14th. Testing has shown that the speeds will range from 24-26 Mbps! We are just doing some behind the scenes work with our IT department to make sure they changeover is...

Osoyoos
Reviewed 27 September 2016 via mobile

The room was clean but not without some issues. Neither the phone or the internet worked and a request to change rooms was denied. The A/C was loud and lots of heavy footsteps from the room above. The bed was comfy and the room clean. The desk clerk did her best but did not seem to be in a position...

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Helpful?
Thank jeannieanne
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Please accept our apologies for the inconveniences experienced during your stay with us. I would love an opportunity to speak with you and see what can be done to make things right. Jessica General Manager 307-358-2777

Reviewed 23 September 2016 via mobile

The size of the room is comfortable. I normally stay in marriotts but there aren't any here. It's not bad, but no bathtub in our room (though there is a nice walk in shower) a/c worked good, quiet, nice big comfy pillows but the bed was pretty hard and uncomfortable for me. Couch & floor have noticeable stains (which is...

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Helpful?
Thank JTH2
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

I am very sorry to hear about your unpleasant stay while at our hotel. I would love an opportunity to speak with you in person so that I can see where we can improve and to see how I can make things right so that you would be willing to stay with us again. Jessica General Manager 307-358-2777

Kingman, Kansas
Reviewed 5 September 2016 via mobile

Let's start by saying the hotel is clean and the staff is friendly. The beds for me were ok. I didn't sleep super well but not sure why. So I won't say the beds were bad just not good for me. The breakfast was ok. Would have liked to see a few more warm options. There Internet was horrific to...

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Helpful?
Thank Eric D
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Eric - Please know that we are well aware of our slow internet issues and are working to correct those. We are in the process of running fiber optic lines into the hotel to increase internet speed, it is just not moving along as quickly as we had hoped. In our last call with our internet service provider they assured...

Glen Rock, Pennsylvania
Reviewed 3 September 2016

We arrived very late but the desk staff was very accommodating, we had called to advise them we would be late since we had reservations. Our rooms were clean and well stocked. The rooms were on the first floor and very quiet. Breakfast the next morning was enjoyable. The usual hotel stuff but nice. It was a nice stop before...

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Helpful?
Thank Pam R
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us. We hope to see you again the next time your travels bring you to the Douglas area.

Tampa, Florida
Reviewed 12 August 2016

Newly renovated! Friendly, helpful front desk. We were upgraded to a suite by virtue of being a 'preferred' Choice Hotels member. Breakfast was hot and ready early. My kudos to the staff for a great stay. Only negative were children running around and horseplay in the hot tub; which should be attributed to their parents' lack of supervision!

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Helpful?
Thank Mike L
SleepInnWY079, General Manager at Sleep Inn & Suites, responded to this review

Mike, Thank you so much for staying with us. We are always so pleased to hear that we were able to provide a guest with a great stay. We hope to see you again soon! Jessica Saliga General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
The Sleep Inn & Suites of Douglas, Wyoming is a newly renovated hotel just off Exit 140 off Interstate 25. All rooms are non smoking and have microwaves and refrigerators. Pets are allowed in designated pet rooms only. Hotel features include indoor pool and hot tub, onsite guest laundry and fitness center. Enjoy free parking for vehicles of all sizes and a free HOT breakfast in the morning. Meeting space available. ... more   less 

Additional Information about Sleep Inn & Suites

Address: 508 Cortez Dr, Douglas, WY 82633-2497
Region: United States > Wyoming > Douglas
Price Range: $101 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Sleep Inn Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps is best to ask for a room on the top floor to reduce the change of being disturbed by other hotel guest.”
 of 5 bubbles sigursteinns, 15 Oct 2016 | Read review
“Request a room on opposite side of the parking lot.”
 of 5 bubbles Mike1503, 11 Aug 2016 | Read review
“our room was 225 close to the pool and very quiet”
 of 5 bubbles 394LARRYF, 4 Apr 2016 | Read review
“Top floor and away from elevators or stairs”
 of 5 bubbles 691ralphw, 31 Mar 2016 | Read review
“check the room out before booking”
 of 5 bubbles Tools2016, 25 Mar 2016 | Read review
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