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We have stayed here nearly every time we travel east and have come to appreciate it more every time. Hotel personnel are always great, the rooms are clean and have everything we need. Side note: let them know you want a refrigerator and a microwave...More
Thank Barbara D
Response from Coty I, Guest Relations Manager at Holiday Inn Sheridan - Convention CenterResponded 4 weeks ago
It was a pleasure to receive such a warm review from you. We love having you stay with us and are glad to hear that we have been able to provide a consistent service. We look forward to your future stays with us...More
My company booked me a room at this hotel initially for work. After getting off the plane the day before and spending 12 hours with my family I drove on slick snow ice covered roads to this hotel. When I got there to check in...More
Thank Loresa B
Response from Elizabeth R, Director of Sales at Holiday Inn Sheridan - Convention CenterResponded 19 December 2017
First and foremost we apologize if you received any type of rudeness or attitude from our staff. We must clarify the situation in which we cannot allow guests to check in without a valid physical credit card present or credit card authorization on...More
Mrs Kahn and all the girls up front are so wonderful. The entire staff is really on the ball. The rooms are always clean and comfortable. The room service is great when you're to tired to go out.
Being at the foot of the Big...More
Response from Coty I, Guest Relations Manager at Holiday Inn Sheridan - Convention CenterResponded 15 December 2017
We are so glad we were able to make your stay enjoyable. We look forward to the next time you are in town. We enjoy having your company.
The staff at this hotel tries as hard as they can to make your stay pleasant. The room was a typical Holiday Inn....the pillows were great and the bed was firm. We had to rent a room with a hide a bed....do not bother...it was...More
Thank Marc D
Response from Coty I, Guest Relations Manager at Holiday Inn Sheridan - Convention CenterResponded 23 October 2017
Dear Marc D,
We appreciate the time and effort you gave to write us a review and are very happy to hear that you enjoyed the service provided by our staff. We would also like to thank you for your input we are always trying...More
I stayed here for one night as part of a business trip. The room was clean, the bathroom was mostly clean, but there was a bit of noise. I have trouble sleeping in hotels, anyway, but I could hear the Interstate from my room and...More
1 Thank MichaelinMT
Response from Coty I, Guest Relations Manager at Holiday Inn Sheridan - Convention CenterResponded 10 October 2017
Dear MichaelinMT, We appreciate your feed back in the effort to improve our hotel. I would like to apologize for the difficulty you experienced during your stay. Sleep is a very important part of the hotel business. The fact that you had a hard time...More