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Hotel Terra Jackson Hole, A Noble House Resort

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Hotel Terra Jackson Hole, A Noble House Resort
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906 Reviews from our TripAdvisor Community

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San Francisco, California
Reviewed 3 days ago NEW

Fourth time around at Hotel Terra--it's now my go-to for ski trips to Jackson Hole. A very well rounded hotel with classy decor, nice rooms with all the amenities, good food options and excellent staff. Oh, let's not forget it's about a one minute walk to the base lodge/lifts and ski off. Highly recommend.

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Helpful?
Thank James198989
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for staying with us again and I'm thrilled to hear we're your go-to hotel when skiing Jackson Hole! We're looking forward to welcoming you back to Hotel Terra. Warm regards, Stephen

Reviewed 3 days ago NEW

There was a snafu with the bedding in our room and they were exceptionally accommodating to make up for the problem. I've never experienced such excellent customer service at a hotel. In addition, our room was amazing - beautiful views of the mountain, high ceilings, spacious living area. Thank you!

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Helpful?
Thank Kim J
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Hi Kim, Thanks for taking the time to post a review about your stay with us. I'm happy to hear we were able to resolve the issue to your satisfaction and you enjoyed your stay. We hope to welcome you back to Hotel Terra next time you visit Jackson Hole! Warm regards, Stephen

Reviewed 1 week ago

when we arrived for a week of skiing, we weren't happy with the room we were assigned. The manager, Chris, heard our concerns and worked hard to correct it. We were moved later that day to another room that was just perfect!! The room was clean, spacious and acccommodated my wife, son and I beautifully. The concierge, Kate, was super...

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Helpful?
Thank Clifford W
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Hi Clifford, Thanks for taking the time to share your experience staying with us at Hotel Terra! I'm thrilled to hear our stellar staff contributed to a great stay and I'll be sure to share your comments with Chris and Kate. We're looking forward to welcoming you and your family back! Warm regards, Stephen

Dallas, Texas
Reviewed 1 week ago

I had not been to Jackson since the Terra was built, so I was anxious to try this "find". The location was convenient and was a short walk up the hill to both Bridger gondola and the Tram. We were put in the east wing which was a bit difficult to navigate the labyrinth of uneven floors to reach the...

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Helpful?
Thank SkykingCT
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for taking the time to post a review of your stay with us. My apologies you found the hotel layout to be a bit frustrating and that our bell staff wasn't attentive to your needs. I hope we can welcome you back to Hotel Terra and exceed your expectations next time you visit Jackson...

Rochester, Minnesota
Reviewed 1 week ago

Great location. Fantastic accommodations and amenities with a welcoming and laid back attitude. Incredibly helpful and friendly staff. Room was furnished nicely with the kitchen well stocked. On site (and free) ski valet was incredibly convenient and well run.FItness and Spa facilities were great. Can't wait to stay there again when I return.

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Helpful?
Thank Lutsen79
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for your great review of Hotel Terra and I'm happy to hear you were able to enjoy our amazing amenities like the ski valet and CHILL Spa. We're looking forward to welcoming you back! Warm regards, Stephen

Florida
Reviewed 1 week ago via mobile

Great location right in the middle of Teton Village, walking distance to everything. We had the studio suite which we loved. The Murphy bed was interesting, but fine for us. The space is different in that you can watch tv from the couch but not when you are laying in bed. The kitchen was perfect and we enjoyed the full...

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Helpful?
Thank TravelRocks55
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Thanks for taking the time to share your experience staying at Hotel Terra. I'm happy our studio was perfect for your stay and hope we can welcome you back to Hotel Terra. Warm regards, Stephen

New York City, New York
Reviewed 1 week ago

I have been going to Teton Village for years for many winters now, staying elsewhere (Snake River Lodge), and have always dined at Osteria, which is a nice restaurant. This time I decided to stay at hotel Terra, as it has become member of the American Express fine hotel network. I did not get my room upgrade (which is of...

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Helpful?
Thank pp1922017
brussels
Reviewed 1 week ago via mobile

We stayed a week with the family. Very limited facilities. No sauna or steam bath. No kids playroom. One restaurant only for breakfast and dinner. Service is scattered in the restaurant. First day they ran out of orange juice. Then out of yoghurt. Anyhow there is limited choice so unless you want to carve out 2 k per night in...

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Helpful?
Thank joerg b
Brett U, Director of Rooms at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Dear Mr. Joerg B, Thank you for taking time to write a review. It's unfortunate you weren't able to enjoy all of our facilities. There are steam rooms in the spa locker rooms, roof top hot tub, infinite pool and fitness room. The kids play area is right out our back door where there is a play set, snow castles...

Basingstoke, United Kingdom
Reviewed 2 weeks ago

Had a Condominium Small Suite. Superb. Had to put my very tall sons in the proper bedroom and my wife and I shared the Murphy Bed. Comfy but ideally should have been the other way round. Hotel very good with a great hot tub on the top floor. Ski valet not as good as two years ago, it has moved...

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Helpful?
Thank PiersWilson
Brett U, Director of Rooms at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

PiersWilson, Thank you for taking the time to provide this very helpful feedback. We are happy to hear you enjoyed the rooftop hot tub located at Chill Spa. The ski valet is getting a renovation this spring which will make it more convenient for our guests. Boots are best stored in the room where there are boot dryers. We look...

Northport, New York
Reviewed 3 weeks ago via mobile

Just spent 5 days here. Skiing and village amazing. The hotel not so much. Had 2 rooms. Studio with Murphy bed was not up to par. The bed faces away from fireplace and tv so can't lay in bed to enjoy. Not the most comfortable bed. Bad use of space. The other room a standard 2 queen bed room. Small...

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Helpful?
Thank Roger A
Brett U, Director of Rooms at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Dear Roger A, Thank you for taking time to provide this helpful feedback. Your room should have been available to check in no later than 4pm. I apologize that we missed on this promise. For safety, Teton Village Association can only plow snow at night. We do our best to try an accommodate those disturbed by the noise. As for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Hotel Terra Jackson Hole is an eco-boutique hotel that emphasizes modern design as well as environmental responsibility. This luxury green hotel is one of just five LEED certified hotels in the US. ... more   less 

Additional Information about Hotel Terra Jackson Hole, A Noble House Resort

Address: 3335 West Village Drive, Teton Village, WY 83025
Region: United States > Wyoming > Jackson Hole > Teton Village
Price Range: $353 - $1,185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Terra Jackson Hole, A Noble House Resort 4.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Terra Jackson Hole Hotel
Terra Jackson Hole Teton Village
Hotel Style:
#1 Family Hotel in Teton Village
#1 Green Hotel in Teton Village
#2 Ski-In / Ski-Out Hotel in Teton Village
#2 Spa Hotel in Teton Village
#3 Luxury Hotel in Teton Village
#3 Romantic Hotel in Teton Village
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terra Jackson Hole, A Noble House Resort staff and other travellers.
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Questions? Get answers from Hotel Terra Jackson Hole, A Noble House Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms with vaulted ceilings are gorgeous.”
 of 5 bubbles kimj269, 27 Mar 2017 | Read review
“upper floors are quieter”
 of 5 bubbles cliffordw105, 22 Mar 2017 | Read review
“Try to get in the west wing, behest you will have a tough time with the uneven floor arrangement.”
  • Welcome plush on the bed (for a price)
  • Balcony looking toward square and mountain
 of 5 bubbles SkykingCT, 22 Mar 2017 | Read review
“All rooms very similar.”
 of 5 bubbles PiersWilson, 15 Mar 2017 | Read review
“We were on the second floor close to the elevator - so access to lobby, restaurant, skis was super easy.”
 of 5 bubbles , 27 Feb 2017 | Read review
5 of 5