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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Traveller (481)
Room & Suite (153)
Pool & Beach (35)
Overview
  • Excellent29%
  • Very good36%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“double tree”(23 reviews)
“self park”(10 reviews)
“lobby bar”(17 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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Traveller rating
277
292
164
92
68
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LanguageEnglish
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277
292
164
92
68
Show reviews that mention
All reviewsdouble treeself parklobby barbreakfast buffetmerrie monarchview of the baythe big islandhousekeeping staffnicest hotelthe open air lobbyocean frontnational parkbanyan driverental carjapanese gardenken's pancake houseclose to the airport
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1 - 5 of 893 reviews
Reviewed yesterday via mobile

This hotel is renovated and looks modern. The room is very cozy, queen beds are actually double. There is safe and fridge and microwave in the room. The stay is nice and staff are friendly. The ocean view room offers nice view of Hilo Bay.

Thank travel4ever2world
Hotel's Favourite
Reviewed 10 July 2018

1. Location, location, location. Built on a lava outcropping that juts out into the ocean, you feel surrounded on three sides not only by water, but by views of the rough coast with tiny bays, green lounging space, sky, views of the distant volcano. Behind...More

3  Thank Diamondqueen
Response from Ed G, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 11 July 2018

Aloha Diamondqueen, After reading your review I certainly hope your a travel blogger:) I do agree that we have an awesome team of associates and the absolute best location in Hilo with unmatched views of the bay and Pacific Ocean as you leave your car...More

Reviewed yesterday

As a lifetime diamond member, the upgrade was a corner room with a spectacular view. Although, I had an upgrade better in the past, room 436 is still a great room!Food at the restaurant was awesome! Chicken dumplings must have...

Review collected in partnership with DoubleTree by Hilton
Thank Lorie4A
Reviewed yesterday via mobile

A really disappointing stay with the highlight being the valet parking attendant who having parked the car then recommended a place to eat that turned out to be exceptionally good. It wasn’t the hotel! This hotel is well located with panoramic views of Hilo Bay...More

Thank Binman62
Reviewed 2 days ago via mobile

This hotel is directly on the ocean, beautiful. We were treated with delicious cookies and water. The newly renovated rooms are decorated with pictures of hula dancers. There is a great pool but no hot tub. We had a great view from our suite. 2...More

Thank b_nestor2
View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free Internet
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$179 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$179 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (481)
Room & Suite (153)
Pool & Beach (35)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
travel4ever2world
20 July 2018|
AnswerShow all 10 answers
Response from Ronald R | Reviewed this property |
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1
Vote
hfph_18
7 July 2018|
AnswerShow all 5 answers
Response from GBJS | Reviewed this property |
No. Our room did not have a balcony, but another wing of the hotel did.
0
Votes
hfph_18
6 July 2018|
AnswerShow all 5 answers
Response from Jackie E | Reviewed this property |
I had texting but I did not use with hotel.
0
Votes
Room Tips
"I appreciated the 9th floor view"
Read review
"ask for sea view, may have to pay a bit extra but worth it"
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"Ask for a bay view room, second floor or higher"
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"Hilo Bay side for a view"
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