We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsdouble treeself parklobby barbreakfast buffetmerrie monarchview of the baythe big islandhousekeeping staffnicest hotelthe open air lobbyocean frontnational parkbanyan driverental carjapanese gardenken's pancake houseclose to the airport
This hotel is renovated and looks modern. The room is very cozy, queen beds are actually double. There is safe and fridge and microwave in the room. The stay is nice and staff are friendly. The ocean view room offers nice view of Hilo Bay.
1. Location, location, location. Built on a lava outcropping that juts out into the ocean, you feel surrounded on three sides not only by water, but by views of the rough coast with tiny bays, green lounging space, sky, views of the distant volcano. Behind...More
3 Thank Diamondqueen
Response from Ed G, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 11 July 2018
After reading your review I certainly hope your a travel blogger:) I do agree that we have an awesome team of associates and the absolute best location in Hilo with unmatched views of the bay and Pacific Ocean as you leave your car...More
As a lifetime diamond member, the upgrade was a corner room with a spectacular view. Although, I had an upgrade better in the past, room 436 is still a great room!Food at the restaurant was awesome! Chicken dumplings must have...
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
A really disappointing stay with the highlight being the valet parking attendant who having parked the car then recommended a place to eat that turned out to be exceptionally good. It wasn’t the hotel!
This hotel is well located with panoramic views of Hilo Bay...More
This hotel is directly on the ocean, beautiful. We were treated with delicious cookies and water. The newly renovated rooms are decorated with pictures of hula dancers. There is a great pool but no hot tub. We had a great view from our suite. 2...More