Hilo Bay Hale Bed & Breakfast

Hilo Bay Hale Bed & Breakfast

301 Ponahawai St, Hilo, Island of Hawaii, HI 96720-2611
Traveller (115)
Inside Lava Room
Room & Suite (48)
Great breakfast
Dining (15)

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About

5.0
#4 of 10 B&Bs in Hilo
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Enjoy Hilo Bay views from this beautifully restored 1912 historic home in the heart of Hilo, close to all the wonderful markets, cafes and galleries that make Hilo so famous. Each room has a private lanai with views of magical koi ponds and/or Hilo Bay and are furnished with period antiques and unique island art.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Non-smoking hotel
Laundry service
Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Romantic

Location

301 Ponahawai St, Hilo, Island of Hawaii, HI 96720-2611
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Hilo Intl Airport
Kamuela Airport
69.5 km
See all flights
213Reviews4Q+A51Room tips
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Detailed Reviews
nctraveler315 wrote a review Aug 2021
Winston Salem, North Carolina
5.0 of 5 bubbles
We stayed here for 2 nights. It's very close to lots of shops and restaurants but we did have to drive. The cottage is very nice and has a very nostalgic feel. Our room had an A/C unit, but with the ceiling fan we did not need the A/C a lot. We had our own lanai and the plantings outside provided privacy so we did not feel we were in the middle of a neighborhood. The chorus of frogs at night was very relaxing and we enjoyed spending time on our lanai. The front porch of the house is also very nice but there is a lot more noise from traffic. Matthew, the owner was not in town while we were there and breakfast has been suspended during Covid. Although he was not there, Matthew was available by email and responded quickly to any questions.
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Date of stay: July 2021
5.0 of 5 bubblesRooms
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
d0berts wrote a review Feb 2010
usa
5.0 of 5 bubbles
The hosts were awesome. Traveling on your own can be tough... these guy gave me all sorts of great places I would have never know about... (warm ponds were unbelievable). I stayed 5 days in 2 different rooms... private... my own bathrooms... my own balconies and the beds were SO comfortable!!! I love the grounds too. Koi ponds were so relaxing.
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Date of stay: February 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sandalsFlorida wrote a review Apr 2013
Florida
5.0 of 5 bubbles
Highly recommend this hidden gem! Great value. I extended my 2 night stay for 3 nights at this in-Hilo town B&B. I just felt so at home. Had the run of the upstairs and kitchen area during my stay. Stayed in the James Michener room with spa tub with balcony overlooking the Koi pond. Wonderful Kona coffee, fresh cooked breakfast and island fruits each morning. Allowed me use of the laundry at no extra charge. Joe was my host as the owners were away in November 2012. Joe was helpful, warm and respectful of all the guests. Aside-keep in mind the couqui's (tiny tree frogs) chirp from dusk into dawn throughout the east island. I happened to love them, lulling me to sleep each night. / Another plus: Accept Bed and Breakfast.com certificates/
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Date of stay: November 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: All are quite a deal. I would ask for the James Michener again.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
74Susan wrote a review Jan 2014
Boston, Massachusetts
2.0 of 5 bubbles
Let me begin by saying that we arrived here after spending time at two other fabulous bed and breakfasts on the other side of the island, so we have a strong basis of comparison.
We chose this Hilo bed and breakfast based on the reviews but were very disappointed. We only saw the owners for 5 minutes when we called on the phone to say we'd arrived and were disappointed. The house is on a busy street. It does quiet down a bit at night but we could hear trucks periodically struggling up the hill on and off all night. The windows are poorly covered with paper shades that did not block the light. All night we were treated to the light show of the traffic light at the nearby intersection: red, green, red, green ... The house is in one of the noisy frog districts (not the owners' fault) but what really kept us up was a loud electric humming noise. It turns out there was a refrigerator on the small porch outside our room and it was leaning against the wall.
Adding to the noise level, all of the rooms are right off a small sitting room / hallway, so despite the polite behavior of the very lovely guests, we all did hear one another.
The noise and light of our room were somewhat mitigated the second night when the employee (not the owners) helped us jerry-rig a blanket over the window and unplug the refrigerator. We never received a visit or even a phone call from the owners.
On a more positive note: We were able to use the washer and dryer as well as the kitchen.
Breakfast was okay. Nothing fabulous.
We enjoyed meeting the other guests.
Finally, we understand that our review is heavily shaped by our poor sleep experience.
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Date of stay: December 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: The front room in which we slept has street noise and light. But the rooms further down the hall...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMillerHilo, Owner at Hilo Bay Hale Bed & Breakfast
Responded 19 Jan 2014
We would like to thank our guest Susan for providing us with feedback on the specific things that we can do to make our place better for all of our visiting guests. Please know that we take all of our reviews seriously and would like to use this information in a positive way to better our place and our services. Here at the Hilo Bay Hale, we realize that the golden rule of "treat others as you wish to be treated" may not always apply as we are all different types of travelers. We like to employ the platinum rule "find out how people want to be treated and then give them that with aloha". This is the first time that we have heard from any of our guests of your specific issue of the streetlight located half a block away from us, and the mini-fridge located on the lanai of the room. It is the first time we have heard feedback that describes the window treatments as ineffective too. We want you to know that we will be taking steps to make some changes based on your feedback. New window treatments are in the works, and we will leave the mini fridge unplugged going forward, allowing guests to use the fridge simply by plugging it in when or if they wish to use it. We also plan on providing our guests earplugs to use as a way to more effectively deal with issues like noise from the coqui frogs or traffic which occurs naturally in a urban location, like downtown Hilo. We do hope that Carolina our employee did a good job in providing Susan with what her needs may have been, Carolina mentioned to us that she brought Susan some Keali'i Reichel CDs when Susan expressed her fondness for the artist. And Danny, the owner of the BNB met Susan at the BNB when they arrived and provided answers to all of her questions and helped them decide on the best places to eat and visit while in Hilo. Many thanks again Susan for the feedback, we appreciate it and will make these changes based on the feedback you have given us. Mahalo nui loa, Matthew and Danny
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather F wrote a review Jan 2013
Greenwood, Indiana
5.0 of 5 bubbles
We stayed in the lava room-huge room down stairs wth awesome shower and your own sliding glass door to a little area outside to sit. Beautiful back yard. Frogs are loud-but we loved it-made us sleep awesome w/ them and the rain! In old town, close to resturants. Owners super nice. We had to leave early next day-so we didn't get a chance to eat the delish breakfast:( But he did give us some fruit and a muffin to go. Would stay here again-for sure!
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Date of stay: August 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AUandUKcitizen wrote a review Apr 2011
Brisbane, Australia
5.0 of 5 bubbles
We stayed at Hilo Bay Hale B&B for a week, in the Lava room, and loved it here. Comfortable bedroom & delightful bathroom, good sized TV with cable, good strong wifi. Delicious breakfasts with fresh fruit, safe and pleasant place to be. Wonderful hosts with heaps of suggestions on what to see and do, where to eat, and what not to miss. And we met some interesting people staying in the other rooms over breakfast each morning. All in all, a wonderful place to stay.
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Date of stay: April 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zeitungsfuzzi wrote a review Apr 2010
Muenster, Germany
5.0 of 5 bubbles
Once you step onto the stairway leading up to the main entrance on the first floor, you know this place is special. Owners Matt and Danny have transformed an old, run-down place into an incredibly charming B&B jewel. From the little reading room at the entrance to the vintage Hawaiiana in the kitchen and the zen-like bamboo garden with koi pond the Hilo Bay Hale reflects the love and dedication that the couple has poured into the renovation. But this place is not only visually appealing: we have never felt so welcome in any of the other places we stayed at in Hawaii. There are hand-picked bananas fresh from the farm, there are rambutans and tangerines and whatever fruit is in season. The kitchen is well stocked with all supplies to cook something extraordinary while on the porch/patio there's a barbecue grill. Matt prepares a generous and delicious breakfast (between 8 and 9) and makes a point of using fresh ingredients. Danny is a movie producer and Matt used to be a interior designer for a national book chain. Both are extremely helpful and will go out of their way to make you stay enjoyable (e.g. they gave us a ride to the airport). We stayed in the Lava Room and loved it. Even if you don't stay in that particular room, ask if you can take a peek. The bathroom rivals any five-star-spa facility (without the hot tub and sauna, of course) for creativity and style.
Even though the Hilo Bay Hale is located close to a major street, we did not hear any significant car traffic out back. That might be because of the coqui frogs, though. Those buggers are all over this part of the island and turn up the volume to amazing levels at night.
That could be about the only thing that could keep you from staying in Hilo, and this B&B for that matter.
Another plus: the Hilo Bay Hale offers great multi-day-rates. And they rent out another place in Pahoa, too, in case you want to check out another part of the Big Island.
Oh, and yeah - there is a free laundry facility as well. Plus, they have a highchair and a crib for kids. WiFi Internet access, too. One more thing we liked a lot: They let you pay through PayPal, which gives you much more peace of mind than using your credit card.
All in all, this place is as close to perfection as it gets in this price/comfort category. Enjoy!
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Date of stay: February 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelerBobDc wrote a review Jan 2020
DC
5.0 of 5 bubbles
Really enjoyed our stay at this B&B run by Matthew. The room itself -- we stayed in the James Michener room -- is rather plain but has some nice old Hawaiian memorabilia on the walls or as other decoration. Bathroom and shower were fine, there's this odd looking shower in a big tub in the middle of the room with a curtain that goes all the way around it --- unique, and it worked fine. It's in a neighborhood so you feel like you're just on an ordinary street. Room did have a balcony with a lot of greenery around and a koi pond. He has a couple of parking places in his driveway so you can get your car off the street. Plenty of sounds from frogs and other critters at night (maybe some pouring rain too:-)). The real highlight here is the top notch breakfast served by Matthew -- really a highlight breakfast of our trip. You are also just 2 to 4 blocks from a great bakery, the Farmer's Market, and a couple of restaurants. We ate at a restuarant called Pineapples, which was pretty good.
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Date of stay: October 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MKP5456 wrote a review Nov 2018
Ahmedabad, India
3.0 of 5 bubbles
My experience with Hilo Bay Hale B&B is not good except their bed were comfortable then previous B&B I stayed. I tried to contact owner twice to inform about our late arrival. We had our room key and instructions. There are two lanai / veranda to sit but mosquito will not allow you to enjoy. In morning care taker had asked to keep the door shut to avoid mosquito and bugs coming in. On arrival we had some time and wanted to use washer and drier. After wash clothes were very wet ( water dripping) and it was too much for drier to dry. We lost time and became too inconvenient. We left in early (around 8 am)so we could take some cereals, and care taker came bit early so we had fruit. The house is on a busy street. It does quiet down a bit at night. There are some noises at night from noisy frogs. We could hear vehicle periodically struggling up the hill on and off all night. Considering price and facilities available ( no interaction with owner), I prefer to visit area nearby ( mainly botanical garden, Akaka falls and Waipi'o Valley lookout point ) from Kona or look for alternate location.

We stayed in many B&B considering our experience elsewhere this is average experience.
If you find review useful, please encourage me by giving your likes.
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Date of stay: November 2018
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: There is hardly any view from Bay room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter P wrote a review Feb 2018
5.0 of 5 bubbles
Hilo Bay Hale B&B is so warm and welcoming that that feeling alone would make it a place to stay. Three of the rooms are more or less funky, and the newer Lava Room is elegant. Bear in mind (for those who read the silly negative reviews) that this is an old plantation home from the early 20th century, not a soundproof bank vault. Our bed was exceptionally comfortable, and we slept like logs until the soft and welcoming sound of food preparation in the kitchen began.
Matthew the host and his coworkers Indie and Carolina provide a warm and friendly greeting. It might be possible that Matthew knows everything about Hilo and the surrounding area.
The breakfast is fabulous --- the best of all we have had at any B&B anywhere --- with a profusion of local fruits and baked goods. And there is local Ku'a coffee, the competitor of Kona.
As for other service: Ask and Ye Shall Receive! It is made perfectly clear that there is not daily room service, but if you need anything, it will be provided.
Highly recommended.
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Date of stay: February 2018
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Hilo Bay Hale
Hilo, Hawaii
Aloha, Both the Lava and Orchid Rooms have air conditioners. Danny
Mangosteen19 asked a question Sept 2016
Washington DC, District of Columbia17 contributions43 helpful votes
Do the rooms have air conditioning?
Answer from Hilo Bay Hale
Hilo, Hawaii
Aloha! Yes one of our rooms has air conditioning, The Orchid Room also known as the Manager's Residence. Mahalo for your question. Feel free to contact us for more info. -Carolina
SuperSal1 wrote a tip Mar 2019
Little Bay, Australia96 contributions59 helpful votes
5.0 of 5 bubbles
"One of the rooms not backing onto the kitchen maybe quieter."
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John S wrote a tip Mar 2019
Sydney, Australia5 contributions5 helpful votes
5.0 of 5 bubbles
"Go for the Lava room"
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Chip1701 wrote a tip Mar 2019
Plymouth, Minnesota1,076 contribution308 helpful votes
5.0 of 5 bubbles
"The two rooms we used- Orchid Room and Michener Room- were very nice."
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MKP5456 wrote a tip Nov 2018
Ahmedabad, India546 contributions299 helpful votes
3.0 of 5 bubbles
"There is hardly any view from Bay room"
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Riverliver wrote a tip Feb 2018
Cleveland, Ohio604 contributions253 helpful votes
5.0 of 5 bubbles
"We liked the lava room which is he only room with a king size bed"
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ALSO KNOWN AS
hilo bay hotel hilo, hilo bay bed and breakfast
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
3
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HILO BAY HALE BED & BREAKFAST: See 187 Reviews and 147 Photos (Hawaii)

Frequently Asked Questions about Hilo Bay Hale Bed & Breakfast
Which popular attractions are close to Hilo Bay Hale Bed & Breakfast?
Nearby attractions include Lyman Museum (0.5 km), Hilo Farmers Market (0.5 km), and Mahi‘ai Made (0.3 km).
What are some of the property amenities at Hilo Bay Hale Bed & Breakfast?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Hilo Bay Hale Bed & Breakfast?
Guests can enjoy free breakfast during their stay.
Is parking available at Hilo Bay Hale Bed & Breakfast?
Yes, free parking is available to guests.
What are some restaurants close to Hilo Bay Hale Bed & Breakfast?
Conveniently located restaurants include Paul's Place, Two Ladies Kitchen, and Pineapple's Island Fresh Cuisine.
Are there any historical sites close to Hilo Bay Hale Bed & Breakfast?
Many travellers enjoy visiting Kaipalaoa Landing (0.8 km).
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